Exam 10: Using Teams in Organizations

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____ teams are combinations of work teams and problem-solving teams.

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During the ____ phase of team implementation, teams become tightly formed to the point that their internal focus can become detrimental to other teams and to the organization as a whole.

(Multiple Choice)
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To assist in making the decision whether to change to a team-based organization, what a steering committee does includes all of the following EXCEPT:

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Product-development teams are similar to _______ teams because when the product is fully developed and in production, the team may be disbanded.

(Short Answer)
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Which of these is the final phase of the team implementation?

(Multiple Choice)
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Which of these is NOT a characteristic of a team?

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A team that never actually meets together in the same room is called a

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Management teams are teams that may never actually meet together in the same room, but instead rely on teleconferencing and other electronic information systems.

(True/False)
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Match the following: -steering committee

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In the reality and unrest phase of team implementation, team members and managers often report frustration and confusion about the new situation.

(True/False)
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Having a common purpose and common performance goals sets the tone and direction of the team.

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Mutual accountability is a promise that members make to each other to do everything possible to achieve their goals, and it requires the commitment and trust of all members.

(True/False)
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Which of the following statements best reflects the costs of teams to organizations?

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Match the following: -change

(Multiple Choice)
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Three essential issues in promoting team success are top management support, understanding time frames, and

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The ______ team is a select group of employees, supervisors, and managers who work out the staffing and operational details to make teams perform well.

(Short Answer)
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Before deciding to change to a team-based organization, top management needs to establish leadership, develop a steering committee, and conduct a(n) ________.

(Short Answer)
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Training for management and team members is the major activity during the _______ phase of team implementation.

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The start-up phase of team implementation includes which of the following?

(Multiple Choice)
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During the ________ teams phase of team implementation, members are learning about self-direction and begin to think of themselves as a unit.

(Short Answer)
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