Question 1

If you aren't sure whether the recipient of your résumé uses scanning software, you should call the company to find out.

Accepted Answer

A) True 
 B)False  True

Question 2

Sarah Guo will complete two years of college in April and graduate with a diploma in human resources. She is ready to begin searching for full-time employment. Sarah has held several part-time, temporary positions while attending high school and college, but this will be her first permanent position. She has taken many courses in human resources as well as a variety of general business, communications, and optional courses. She hope to find a job with a medium-sized or large firm somewhere in British Columbia, preferably in or near Vancouver, where she has lived since she was born.
-Sarah wants to use her résumé for three different purposes: she wants to be able to submit it to recruiters in printed form, she wants recruiters to be able to transfer it easily to a company's electronic résumé database, and she wants to be able to e-mail it and post it online. What will Sarah most likely have to do?

Accepted Answer

A) Save three different versions of the same résumé. 
B) Write three different résumés from scratch. 
C) Use the same font and formatting for all three purposes. 
D) Create one version of her résumé to use for all three situations. 
A) Save three different versions of the same résumé. 
B) Write three different résumés from scratch. 
C) Use the same font and formatting for all three purposes. 
D) Create one version of her résumé to use for all three situations. A

Question 3

A smart job seeker can maximize the number of __________________ that a computer program will recognize (increase the number of "hits") by incorporating words from the advertisement or job description in a résumé.

Accepted Answer

keywords

Question 4

Sarah Guo will complete two years of college in April and graduate with a diploma in human resources. She is ready to begin searching for full-time employment. Sarah has held several part-time, temporary positions while attending high school and college, but this will be her first permanent position. She has taken many courses in human resources as well as a variety of general business, communications, and optional courses. She hope to find a job with a medium-sized or large firm somewhere in British Columbia, preferably in or near Vancouver, where she has lived since she was born.
-According to your text, what is the most important thing Sarah can do to create a résumé that is customized to apply for a particular position?

Accepted Answer

A) Limit the length of her résumé to one page. 
B) Post a copy of her résumé on line. 
C) Print her résumé on high-quality bond paper using a good laser printer. 
D) Emphasize skills and achievements that target a particular job and company. 
A) Limit the length of her résumé to one page. 
B) Post a copy of her résumé on line. 
C) Print her résumé on high-quality bond paper using a good laser printer. 
D) Emphasize skills and achievements that target a particular job and company.

Question 5

You shouldn't waste your time contacting companies that have no current job listings.

Accepted Answer

A) True 
 B)False

Question 6

A summary of qualifications should include three to eight bulleted statements that prove you are the ideal candidate for the position.

Accepted Answer

A) True 
 B)False

Question 7

In order to be ethical, you should list every position you have held in the past on your résumé.

Accepted Answer

A) True 
 B)False

Question 8

Sarah Guo will complete two years of college in April and graduate with a diploma in human resources. She is ready to begin searching for full-time employment. Sarah has held several part-time, temporary positions while attending high school and college, but this will be her first permanent position. She has taken many courses in human resources as well as a variety of general business, communications, and optional courses. She hope to find a job with a medium-sized or large firm somewhere in British Columbia, preferably in or near Vancouver, where she has lived since she was born.
-Sarah has a friend who also received his diploma just last spring and who is also applying for a permanent job. She asks to see the résumé he has written. She notices that he hasn't included "Career Objective" as a heading. Instead, he has included a different heading near the top which, according to your text, illustrates a major change in résumés over the last decade. What heading has he likely included instead of Career Objective?

Accepted Answer

A) Cumulative GPA 
B) Personal Information 
C) Capabilities and Skills 
D) Summary of Qualifications 
A) Cumulative GPA 
B) Personal Information 
C) Capabilities and Skills 
D) Summary of Qualifications

Question 9

Sarah Guo will complete two years of college in April and graduate with a diploma in human resources. She is ready to begin searching for full-time employment. Sarah has held several part-time, temporary positions while attending high school and college, but this will be her first permanent position. She has taken many courses in human resources as well as a variety of general business, communications, and optional courses. She hope to find a job with a medium-sized or large firm somewhere in British Columbia, preferably in or near Vancouver, where she has lived since she was born.
-How could Sarah strengthen the Work Experience section of her résumé?

Accepted Answer

A) She could describe her work experience using bulleted lists beginning with action verbs. 
B) She could include full addresses for all employers she has listed in her résumé. 
C) She could describe all job duties in detail for the part-time positions she held. 
D) She could omit the dates of her work experience because the jobs she held were temporary and part-time. 
A) She could describe her work experience using bulleted lists beginning with action verbs. 
B) She could include full addresses for all employers she has listed in her résumé. 
C) She could describe all job duties in detail for the part-time positions she held. 
D) She could omit the dates of her work experience because the jobs she held were temporary and part-time.

Question 10

Sarah Guo will complete two years of college in April and graduate with a diploma in human resources. She is ready to begin searching for full-time employment. Sarah has held several part-time, temporary positions while attending high school and college, but this will be her first permanent position. She has taken many courses in human resources as well as a variety of general business, communications, and optional courses. She hope to find a job with a medium-sized or large firm somewhere in British Columbia, preferably in or near Vancouver, where she has lived since she was born.
-Which description of Sarah's capabilities and skills will increase the effectiveness of her résumé?

Accepted Answer

A) dealt with clients by telephone 
B) supervised employees on several different occasions 
C) I am quite knowledgeable about a variety of computer software packages used in the human resources field. 
D) won first prize at a national student competition for an original human resources project 
A) dealt with clients by telephone 
B) supervised employees on several different occasions 
C) I am quite knowledgeable about a variety of computer software packages used in the human resources field. 
D) won first prize at a national student competition for an original human resources project

Question 11

The first reader of your résumé may be a computer.

Accepted Answer

A) True 
 B)False

Question 12

Electronic means of searching for employment have totally replaced traditional methods.

Accepted Answer

A) True 
 B)False

Question 13

Students who have little work experience should write a cover letter that spotlights their ______________ and how they can apply it to a specific job.

Accepted Answer

The answer of Students who have little work experience should...

Question 14

Most employers want proof of the _________________ you have listed in your résumé.

Accepted Answer

The answer of Most employers want proof of the _________________...

Question 15

When preparing a plain-text résumé for e-mailing, you should use a shorter line length than for a printed résumé.

Accepted Answer

A) True 
 B)False

Question 16

Sarah Guo will complete two years of college in April and graduate with a diploma in human resources. She is ready to begin searching for full-time employment. Sarah has held several part-time, temporary positions while attending high school and college, but this will be her first permanent position. She has taken many courses in human resources as well as a variety of general business, communications, and optional courses. She hope to find a job with a medium-sized or large firm somewhere in British Columbia, preferably in or near Vancouver, where she has lived since she was born.
-Sarah is writing the "Education" portion of her résumé. She follows the advice she remembers reading in Essentials of Business Communications, the text she used in the business communications course she took last year. Which of the following does she decide to do?

Accepted Answer

A) She includes her GPA but doesn't indicate that she calculated it using only courses in her major. 
B) She lists relevant seminars and workshops as well as the colleges she attended. 
C) She lists only the college where she is completing her diploma, although she took some of the courses at another college. 
D) She lists all the college courses she has taken to give the employer a complete picture of her training. 
A) She includes her GPA but doesn't indicate that she calculated it using only courses in her major. 
B) She lists relevant seminars and workshops as well as the colleges she attended. 
C) She lists only the college where she is completing her diploma, although she took some of the courses at another college. 
D) She lists all the college courses she has taken to give the employer a complete picture of her training.

Question 17

You should attempt to motivate action in the ________________ of your cover letter.

Accepted Answer

The answer of You should attempt to motivate action in...

Question 18

Résumés using the chronological style are most appropriate for people who have changed jobs frequently or who have large gaps in their employment records.

Accepted Answer

A) True 
 B)False

Question 19

When preparing a plain-text résumé for e-mailing, you should align all text with the _______________ margin.

Accepted Answer

The answer of When preparing a plain-text résumé for e-mailing,...

Question 20

If you use the chronological style for your résumé, you should emphasize the skills section more than any other and place it at the beginning of your résumé.

Accepted Answer

A) True 
 B)False

If you aren't sure whether the recipient of your résumé uses scanning software, you should call the company to find out.

A smart job seeker can maximize the number of __________________ that a computer program will recognize (increase the number of "hits") by incorporating words from the advertisement or job description in a résumé.

You shouldn't waste your time contacting companies that have no current job listings.

A summary of qualifications should include three to eight bulleted statements that prove you are the ideal candidate for the position.

In order to be ethical, you should list every position you have held in the past on your résumé.

The first reader of your résumé may be a computer.

Electronic means of searching for employment have totally replaced traditional methods.

Students who have little work experience should write a cover letter that spotlights their ______________ and how they can apply it to a specific job.

Most employers want proof of the _________________ you have listed in your résumé.

When preparing a plain-text résumé for e-mailing, you should use a shorter line length than for a printed résumé.

You should attempt to motivate action in the ________________ of your cover letter.

Résumés using the chronological style are most appropriate for people who have changed jobs frequently or who have large gaps in their employment records.

When preparing a plain-text résumé for e-mailing, you should align all text with the _______________ margin.

If you use the chronological style for your résumé, you should emphasize the skills section more than any other and place it at the beginning of your résumé.

Career Success Begins With Communication Skills

Before You Write

Writing and Revising

E-Mails, Instant Messages, Memos

Letters

Persuasive Messages

Negative Messages

Informal Reports

Proposals and Formal Reports

Communicating in Person: Professionalism, Etiquette, Teamwork and Meetings

Oral Presentations

Interviews and Follow-Up

Filters

Exam 12: The Job Search, Résumés, and Cover Letters

If you aren't sure whether the recipient of your résumé uses scanning software, you should call the company to find out.

A smart job seeker can maximize the number of __________________ that a computer program will recognize (increase the number of "hits") by incorporating words from the advertisement or job description in a résumé.

You shouldn't waste your time contacting companies that have no current job listings.

A summary of qualifications should include three to eight bulleted statements that prove you are the ideal candidate for the position.

In order to be ethical, you should list every position you have held in the past on your résumé.

The first reader of your résumé may be a computer.

Electronic means of searching for employment have totally replaced traditional methods.

Students who have little work experience should write a cover letter that spotlights their ______________ and how they can apply it to a specific job.

Most employers want proof of the _________________ you have listed in your résumé.

When preparing a plain-text résumé for e-mailing, you should use a shorter line length than for a printed résumé.

You should attempt to motivate action in the ________________ of your cover letter.

Résumés using the chronological style are most appropriate for people who have changed jobs frequently or who have large gaps in their employment records.

When preparing a plain-text résumé for e-mailing, you should align all text with the _______________ margin.

If you use the chronological style for your résumé, you should emphasize the skills section more than any other and place it at the beginning of your résumé.

Career Success Begins With Communication Skills

Before You Write

Writing and Revising

E-Mails, Instant Messages, Memos

Letters

Persuasive Messages

Negative Messages

Informal Reports

Proposals and Formal Reports

Communicating in Person: Professionalism, Etiquette, Teamwork and Meetings

Oral Presentations

Interviews and Follow-Up

Filters