Exam 7: Short Workplace Messages and Digital Media

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Companies frequently use podcasts and wikis for a variety of purposes. Choose one of these tools and describe three ways a company could use it for professional purposes.

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Student answers will vary and should include three uses either podcasts or wikis.

Podcasts:
a. To broadcast radio and TV shows (major news organizations and media outlets)
b. To allow students access to instructors' lectures, interviews, sporting events, and other content (educational institutions)
c. To send audio and video messages that do not require a live presence, yet offer a friendly human voice
d. To replace costlier live teleconferences
e. To train employees
f. To enable buyers to take virtual walking tours of available properties (real estate agents)
g. To present HR policies for unlimited viewing on demand or as convenient
h. To broadcast marketing pitches


Wikis:
a. To share information between headquarters and satellite offices
b. To collect and disseminate information to large audiences, creating a database for knowledge management
c. To facilitate feedback before and after meetings
d. To serve as repositories for meeting minutes
e. To provide a highly interactive environment ideal for projects by enabling information to be centralized for easy access and user input
f. To help document large, small, technical, and nontechnical projects
g. To provide templates for reports

What is the best advice for organizing e-mail messages? 

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B

Instant messages and text messages can become evidence in court cases and lawsuits.

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Businesspeople are increasingly using instant messaging and text messaging to communicate with colleagues and clients. Explain three pros and three cons of instant and text messaging.

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What is a major advantage of wikis? 

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Liliana must be able to access her company's accounting records and accounting software from remote locations. What technology will allow her to store and to access data and software application in remote network clusters? 

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A(n) ____________________ is a website with journal entries usually written by one person with comments added by others.

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What is a benefit of instant messaging? 

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Which of the following will most likely prompt a reader to open your blog post? 

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Which of the following statements is most accurate? 

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What is a disadvantage of text messaging? 

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Businesses use social networking sites such as Facebook and Twitter to connect with customers and employees, share company news, and exchange ideas.

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Which of the following describes communication in today's digital age? 

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Bcc, which stands for "____________________ carbon copy," sends a copy of an e-mail message to a third party without the addressee's knowledge.

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Paper-based interoffice memos are no longer used in today's workplace.

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Type your name at the bottom of an e-mail message only when you are writing to someone you don't know.

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Instant messages can be exchanged only on computers.

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Which of the following is a similarity in e-mail messages and memos? 

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Annette wants to start a blog for her small business. What should she do first? 

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________________ is the practice of tapping into the combined knowledge of a large community to solve problems and complete assignments.

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