Question 1

Select the statement that most accurately describes a résumé.

Accepted Answer

A) Awards and honors should not be listed on a résumé because doing so will sound as if you are bragging. 
B) Because they are not related to your work experience, school and community activities should be omitted from your résumé. 
C) To give a potential employer a complete picture, you should include personal information such as height, weight, and marital status. 
D) Consider including hobbies or interests, such as skiing or photography, because they may catch the employer's attention or serve as conversation starters. 
A) Awards and honors should not be listed on a résumé because doing so will sound as if you are bragging. 
B) Because they are not related to your work experience, school and community activities should be omitted from your résumé. 
C) To give a potential employer a complete picture, you should include personal information such as height, weight, and marital status. 
D) Consider including hobbies or interests, such as skiing or photography, because they may catch the employer's attention or serve as conversation starters. D

Question 2

What is the most accurate statement about plain-text résumés?

Accepted Answer

A) Plain-text résumés are rarely requested by employers because most employers prefer attachments. 
B) A plain-text résumé can be sent in the body of an e-mail message or can be pasted into an online résumé bank submission form. 
C) Include page breaks, section breaks, and tabs to make sure that your plain-text résumé looks nicely formatted. 
D) When sending a plain-text résumé via e-mail, leave the subject line blank. 
A) Plain-text résumés are rarely requested by employers because most employers prefer attachments. 
B) A plain-text résumé can be sent in the body of an e-mail message or can be pasted into an online résumé bank submission form. 
C) Include page breaks, section breaks, and tabs to make sure that your plain-text résumé looks nicely formatted. 
D) When sending a plain-text résumé via e-mail, leave the subject line blank. B

Question 3

Use expressions such as I hope in the closing of your cover message to sound polite.

Accepted Answer

A) True 
 B)False  False

Question 4

You should always include both high school and college information in the Education section of your résumé.

Accepted Answer

A) True 
 B)False

Question 5

The first step in the job-search process is writing your résumé.

Accepted Answer

A) True 
 B)False

Question 6

The best closing statement for a cover message is

Accepted Answer

A) I look forward to receiving your job offer. 
B) I hope to hear from you at your earliest convenience. 
C) I'll drop by next Friday at 10 a.m. to talk with you about this position. 
D) To add to your staff an experienced bookkeeper with proven analytical skills, call me at (925) 727-1330 to arrange an interview. 
A) I look forward to receiving your job offer. 
B) I hope to hear from you at your earliest convenience. 
C) I'll drop by next Friday at 10 a.m. to talk with you about this position. 
D) To add to your staff an experienced bookkeeper with proven analytical skills, call me at (925) 727-1330 to arrange an interview.

Question 7

Which of the following statements about the work experience section of a résumé is most accurate?

Accepted Answer

A) List only jobs that you think will help you win the targeted position. 
B) Place your work history in chronological order by date. 
C) Always place the work experience section after the education section. 
D) Place your employment achievements and job duties in paragraph format. 
A) List only jobs that you think will help you win the targeted position. 
B) Place your work history in chronological order by date. 
C) Always place the work experience section after the education section. 
D) Place your employment achievements and job duties in paragraph format.

Question 8

The open job market consists of jobs that are advertised or listed. However, many companies don't announce, list, or advertise their openings publicly, resulting in the ____________________ job market.

Accepted Answer

The answer of The open job market consists of jobs...

Question 9

A hot trend among creative types is the _____________ résumé. It uses colorful charts, graphics, and time lines to illustrate a candidate's work history and experience.

Accepted Answer

The answer of A hot trend among creative types is...

Question 10

Shondra will graduate from college soon and is beginning the job search process. What should she do first?

Accepted Answer

A) Research salary, benefits, and job stability in a chosen field. 
B) Develop an effective résumé to be sent to prospective employers. 
C) Locate a specific job opening at a desirable company. 
D) Analyze her interests and goals and evaluate her qualifications. 
A) Research salary, benefits, and job stability in a chosen field. 
B) Develop an effective résumé to be sent to prospective employers. 
C) Locate a specific job opening at a desirable company. 
D) Analyze her interests and goals and evaluate her qualifications.

Question 11

The one basic résumé you should prepare is a print-based traditional résumé. How is a traditional résumé used?

Accepted Answer

A) At career fairs 
B) For person-to-person networking situations 
C) During job interviews 
D) All of these 
A) At career fairs 
B) For person-to-person networking situations 
C) During job interviews 
D) All of these

Question 12

Which of the following is the best career objective for a résumé?

Accepted Answer

A) Seeking an entry-level position with the opportunity for advancement 
B) A challenging position with a large company 
C) Work as a team player for a company that values independent thinking 
D) A human resources position assisting your company with employee recruitment, selection, background checks, and in-house training 
A) Seeking an entry-level position with the opportunity for advancement 
B) A challenging position with a large company 
C) Work as a team player for a company that values independent thinking 
D) A human resources position assisting your company with employee recruitment, selection, background checks, and in-house training

Question 13

A cover message is most appealing if it

Accepted Answer

A) begins by addressing the reader by name. 
B) is general and is addressed to Ladies and Gentlemen or To Whom It May Concern. 
C) is addressed to a job title such as Hiring Manager or to a department such as Human Resources Department. 
D) omits the salutation altogether. 
A) begins by addressing the reader by name. 
B) is general and is addressed to Ladies and Gentlemen or To Whom It May Concern. 
C) is addressed to a job title such as Hiring Manager or to a department such as Human Resources Department. 
D) omits the salutation altogether.

Question 14

Which of the following statements about searching for a job online is least accurate?

Accepted Answer

A) Searching for a job online has completely replaced traditional methods. 
B) Many online job listings are outdated and fail to produce leads. 
C) Applicants must be careful with the information they post on big job boards to avoid identity theft. 
D) Corporate recruiters say that the big job boards bring a flood of candidates, many of whom are not suited for the listed jobs. 
A) Searching for a job online has completely replaced traditional methods. 
B) Many online job listings are outdated and fail to produce leads. 
C) Applicants must be careful with the information they post on big job boards to avoid identity theft. 
D) Corporate recruiters say that the big job boards bring a flood of candidates, many of whom are not suited for the listed jobs.

Question 15

The ____________________ message introduces the résumé and highlights your strengths by focusing on reader benefits.

Accepted Answer

The answer of The ____________________ message introduces the résumé and...

Question 16

Even in this digital age, personal _______________ and referrals continue to be the primary route to hiring.

Accepted Answer

The answer of Even in this digital age, personal _______________...

Question 17

Job seekers should ask themselves questions such as Do I communicate well in speech and in writing? and Do I work well with people and enjoy teamwork? to

Accepted Answer

A) identify their interests and goals. 
B) assess their qualifications. 
C) select a specific career path. 
D) research the hidden job market. 
A) identify their interests and goals. 
B) assess their qualifications. 
C) select a specific career path. 
D) research the hidden job market.

Question 18

Because it quickly reveals a candidate's education and experience, most recruiters favor a(n)

Accepted Answer

A) scannable résumé. 
B) functional résumé. 
C) chronological résumé. 
D) online résumé. 
A) scannable résumé. 
B) functional résumé. 
C) chronological résumé. 
D) online résumé.

Question 19

To obtain an entry-level position that offers room for advancement is an example of an effective career objective.

Accepted Answer

A) True 
 B)False

Question 20

A chronological résumé style would be best for which of the following candidates?

Accepted Answer

A) Emma, who has worked for years in the retail industry and who is now pursuing a career in health care 
B) Griffin, who has held five different positions with four different companies over the past three years 
C) Roxanne, who has advanced from an entry-level position to department manager for her current employer 
D) Huseyin, who is afraid he will appear overqualified for the target position 
A) Emma, who has worked for years in the retail industry and who is now pursuing a career in health care 
B) Griffin, who has held five different positions with four different companies over the past three years 
C) Roxanne, who has advanced from an entry-level position to department manager for her current employer 
D) Huseyin, who is afraid he will appear overqualified for the target position

Select the statement that most accurately describes a résumé.

What is the most accurate statement about plain-text résumés?

Use expressions such as I hope in the closing of your cover message to sound polite.

You should always include both high school and college information in the Education section of your résumé.

The first step in the job-search process is writing your résumé.

The best closing statement for a cover message is

Which of the following statements about the work experience section of a résumé is most accurate?

The open job market consists of jobs that are advertised or listed. However, many companies don't announce, list, or advertise their openings publicly, resulting in the ____________________ job market.

A hot trend among creative types is the _____________ résumé. It uses colorful charts, graphics, and time lines to illustrate a candidate's work history and experience.

Shondra will graduate from college soon and is beginning the job search process. What should she do first?

The one basic résumé you should prepare is a print-based traditional résumé. How is a traditional résumé used?

Which of the following is the best career objective for a résumé?

A cover message is most appealing if it

Which of the following statements about searching for a job online is least accurate?

The ____________________ message introduces the résumé and highlights your strengths by focusing on reader benefits.

Even in this digital age, personal _______________ and referrals continue to be the primary route to hiring.

Job seekers should ask themselves questions such as Do I communicate well in speech and in writing? and Do I work well with people and enjoy teamwork? to

Because it quickly reveals a candidate's education and experience, most recruiters favor a(n)

To obtain an entry-level position that offers room for advancement is an example of an effective career objective.

A chronological résumé style would be best for which of the following candidates?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

Interviewing and Following up

Filters

Exam 15: The Job Search and Résumés in the Digital Age

Select the statement that most accurately describes a résumé.

What is the most accurate statement about plain-text résumés?

Use expressions such as I hope in the closing of your cover message to sound polite.

You should always include both high school and college information in the Education section of your résumé.

The first step in the job-search process is writing your résumé.

The best closing statement for a cover message is

Which of the following statements about the work experience section of a résumé is most accurate?

The open job market consists of jobs that are advertised or listed. However, many companies don't announce, list, or advertise their openings publicly, resulting in the ____________________ job market.

A hot trend among creative types is the _____________ résumé. It uses colorful charts, graphics, and time lines to illustrate a candidate's work history and experience.

Shondra will graduate from college soon and is beginning the job search process. What should she do first?

The one basic résumé you should prepare is a print-based traditional résumé. How is a traditional résumé used?

Which of the following is the best career objective for a résumé?

A cover message is most appealing if it

Which of the following statements about searching for a job online is least accurate?

The ____________________ message introduces the résumé and highlights your strengths by focusing on reader benefits.

Even in this digital age, personal _______________ and referrals continue to be the primary route to hiring.

Job seekers should ask themselves questions such as Do I communicate well in speech and in writing? and Do I work well with people and enjoy teamwork? to

Because it quickly reveals a candidate's education and experience, most recruiters favor a(n)

To obtain an entry-level position that offers room for advancement is an example of an effective career objective.

A chronological résumé style would be best for which of the following candidates?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

Interviewing and Following up

Filters