Exam 12: Informal Business Reports
Exam 1: Business Communication in the Digital Age115 Questions
Exam 2: Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills115 Questions
Exam 3: Intercultural Communication115 Questions
Exam 4: Planning Business Messages115 Questions
Exam 5: Organizing and Drafting Business Messages115 Questions
Exam 6: Revising Business Messages115 Questions
Exam 7: Short Workplace Messages and Digital Media115 Questions
Exam 8: Positive Messages115 Questions
Exam 9: Negative Messages115 Questions
Exam 10: Persuasive and Sales Messages115 Questions
Exam 11: Reporting in the Digital-Age Workplace115 Questions
Exam 12: Informal Business Reports115 Questions
Exam 13: Proposals, Business Plans, and Formal Business Reports115 Questions
Exam 14: Business Presentations115 Questions
Exam 15: The Job Search and Résumés in the Digital Age115 Questions
Exam 16: Interviewing and Following up115 Questions
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The primary reason that management often requires trip, convention, and conference reports is to
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(Multiple Choice)
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Correct Answer:
C
Rachel is writing a report in which she will recommend a new procedure for processing payroll. This is an example of an analytical report.
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(True/False)
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True
Liam is writing a report to his supervisor about using social media sites to improve communication with customers. His supervisor knows nothing about using social media for marketing. What organizational style should Liam use for his report?
(Multiple Choice)
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Angelina is writing a report to her supervisor about implementing a new employee orientation process. Her supervisor is highly supportive of the idea and wants to learn the details quickly. What organizational style should Angelina use for her report?
(Multiple Choice)
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Which of the following is an example of an informational report?
(Multiple Choice)
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The range for daily sales for the week, $89,000, $75,000, $98,000, $66,000, and $99,000, is
(Multiple Choice)
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The direct pattern of organization is appropriate for reports whose audience
(Multiple Choice)
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Examples of talking report headings include Introduction, Background, Findings, and Conclusions.
(True/False)
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Many reports are effectively organized by ____________________ such as location, geography, division, product, or part.
(Short Answer)
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Of the three Ms, the ____________ is generally the easiest to determine.
(Multiple Choice)
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Provide online customer support is an example of a(n) ____________________.
(Short Answer)
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Using columns and rows, _____________ help researchers summarize and simplify data and make quantitative information easier to comprehend.
(Multiple Choice)
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When people say average, they usually intend to indicate the __________, or arithmetic average
(Multiple Choice)
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Agendas, minutes of meetings, progress reports, and procedures are usually organized by importance.
(True/False)
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The magazine Social Media Today is presenting the verbal opinions of technology experts on future business uses of social media. This information will be easiest to comprehend if presented in a pie chart.
(True/False)
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Drake has been assigned the task of researching and recommending security systems for a new branch office. Some features are more important than others, and Drake wants to be able to assign relative weights to each feature to make sure that he makes the best decision. He should use a(n)
(Multiple Choice)
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Additionally, consequently, on the contrary, previously, and in other words are ____________________ expressions that can show relationships and reveal the logical flow of ideas in a report.
(Short Answer)
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