Question 1

In duplicated systems

Accepted Answer

A)  development occurs at the home base and operations are handed over to autonomous units in foreign locations. 
B)  each foreign unit designs its own unique solutions and systems. 
C)  systems development and operations occur in an integrated and coordinated fashion across all units. 
D)  foreign units design the solutions and systems used at the domestic home base. 
E)  systems development is a combined effort of domestic and international units which are then duplicated across the world. 
A)  development occurs at the home base and operations are handed over to autonomous units in foreign locations. 
B)  each foreign unit designs its own unique solutions and systems. 
C)  systems development and operations occur in an integrated and coordinated fashion across all units. 
D)  foreign units design the solutions and systems used at the domestic home base. 
E)  systems development is a combined effort of domestic and international units which are then duplicated across the world.

Question 2

How do cultural, legal, political, and social expectations affect global business?

Accepted Answer

At a cultural level, particularism in al

Question 3

You work for a business consulting firm, and you have been asked to advise Bamboo Home, a home furniture retailer on implementing a global information systems. What general benefits can Bamboo Home expect from a globalized system?

Accepted Answer

Benefits in globalizing include superior

Question 4

In order to define centers of excellence in a global firm, you would first need to identify

Accepted Answer

A)  functional areas. 
B)  core business processes. 
C)  SOPs. 
D)  core competencies. 
E)  international best practices. 
A)  functional areas. 
B)  core business processes. 
C)  SOPs. 
D)  core competencies. 
E)  international best practices.

Question 5

VPNs

Accepted Answer

A)  use the public Internet for communications. 
B)  provide guaranteed levels of service. 
C)  provide all the same services as private networks. 
D)  are expensive to develop and maintain. 
E)  can be used only for data but not voice traffic. 
A)  use the public Internet for communications. 
B)  provide guaranteed levels of service. 
C)  provide all the same services as private networks. 
D)  are expensive to develop and maintain. 
E)  can be used only for data but not voice traffic.

Question 6

Global coordination of all of the major business functions permits the location of business activity according to

Accepted Answer

A)  comparative advantage. 
B)  social norms and values. 
C)  competitive threat. 
D)  knowledge base. 
E)  labor costs. 
A)  comparative advantage. 
B)  social norms and values. 
C)  competitive threat. 
D)  knowledge base. 
E)  labor costs.

Question 7

In decentralized systems

Accepted Answer

A)  development occurs at the home base and operations are handed over to autonomous units in foreign locations. 
B)  each foreign unit designs its own unique solutions and systems. 
C)  systems development and operations occur in an integrated and coordinated fashion across all units. 
D)  foreign units design the solutions and systems used at the domestic home base. 
E)  all systems are designed in domestic headquarters and then distributed to foreign units. 
A)  development occurs at the home base and operations are handed over to autonomous units in foreign locations. 
B)  each foreign unit designs its own unique solutions and systems. 
C)  systems development and operations occur in an integrated and coordinated fashion across all units. 
D)  foreign units design the solutions and systems used at the domestic home base. 
E)  all systems are designed in domestic headquarters and then distributed to foreign units.

Question 8

In terms of global business strategy, the governance of ________ firms has been likened to a federal structure-strong central management core of decision making, but considerable dispersal of power and financial resources.

Accepted Answer

A)  domestic exporter 
B)  multinational 
C)  franchiser 
D)  transnational 
E)  domestic importer 
A)  domestic exporter 
B)  multinational 
C)  franchiser 
D)  transnational 
E)  domestic importer

Question 9

With the growth of the Internet and reliable phone networks, skilled consultants are readily available to companies operating in global markets.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is not one of the main benefits to implementing global systems?

Accepted Answer

A)  superior management and coordination 
B)  vast improvements in operation 
C)  new economies of scale at production facilities 
D)  reduced hardware costs 
E)  optimize use of corporate funds 
A)  superior management and coordination 
B)  vast improvements in operation 
C)  new economies of scale at production facilities 
D)  reduced hardware costs 
E)  optimize use of corporate funds

Question 11

The network systems structure is the most visible in ________ services.

Accepted Answer

A)  production 
B)  financial 
C)  marketing 
D)  software design 
E)  administrative 
A)  production 
B)  financial 
C)  marketing 
D)  software design 
E)  administrative

Question 12

To comply with European privacy laws, many multinational firms have developed information systems within each European country.

Accepted Answer

A) True 
 B)False

Question 13

Which systems are worth sharing on a transnational basis, from a cost and feasibility point of view?

Accepted Answer

A)  only systems that support functions that are absolutely critical to the organization 
B)  core systems and worthwhile provincial systems 
C)  core systems and any financial systems that can be easily integrated with each other 
D)  financial and accounting systems 
E)  systems that support decentralized units 
A)  only systems that support functions that are absolutely critical to the organization 
B)  core systems and worthwhile provincial systems 
C)  core systems and any financial systems that can be easily integrated with each other 
D)  financial and accounting systems 
E)  systems that support decentralized units

Question 14

The chapter outlines four steps in developing an effective global system solution. Which of the following is not one of these steps?

Accepted Answer

A)  Identify outdated legacy systems to be replaced. 
B)  Identify the core systems to coordinate centrally. 
C)  Choose a developmental approach, incremental, evolutionary, or other. 
D)  Make the benefits clear. 
E)  Define the core business processes. 
A)  Identify outdated legacy systems to be replaced. 
B)  Identify the core systems to coordinate centrally. 
C)  Choose a developmental approach, incremental, evolutionary, or other. 
D)  Make the benefits clear. 
E)  Define the core business processes.

Question 15

Micromarketing describes the direct marketing of products to individuals rather than groups.

Accepted Answer

A) True 
 B)False

Question 16

The growth of powerful communications technologies and the emergence of world cultures create the condition for global markets.

Accepted Answer

A) True 
 B)False

Question 17

As a firm moves from local option systems to regional and global systems

Accepted Answer

A)  agency costs increase. 
B)  coordination costs decrease. 
C)  transaction costs increase. 
D)  both transaction and agency costs increase. 
E)  all costs increase. 
A)  agency costs increase. 
B)  coordination costs decrease. 
C)  transaction costs increase. 
D)  both transaction and agency costs increase. 
E)  all costs increase.

Question 18

In a franchiser business strategy, each foreign unit designs its own solutions and systems.

Accepted Answer

A) True 
 B)False

Question 19

While private networks have guaranteed service levels and better security than the Internet, the Internet is the primary foundation for global corporate networks when lower security and service levels are acceptable.

Accepted Answer

A) True 
 B)False

Question 20

A global firm can develop transnational centers of excellence as an effective technique to

Accepted Answer

A)  ensure connectivity between regional systems. 
B)  encourage user support of global systems. 
C)  effectively identify global business processes. 
D)  develop a merit-based hierarchy among regional groups. 
E)  identify who opposes the proposed global changes. 
A)  ensure connectivity between regional systems. 
B)  encourage user support of global systems. 
C)  effectively identify global business processes. 
D)  develop a merit-based hierarchy among regional groups. 
E)  identify who opposes the proposed global changes.

In duplicated systems

How do cultural, legal, political, and social expectations affect global business?

You work for a business consulting firm, and you have been asked to advise Bamboo Home, a home furniture retailer on implementing a global information systems. What general benefits can Bamboo Home expect from a globalized system?

In order to define centers of excellence in a global firm, you would first need to identify

VPNs

Global coordination of all of the major business functions permits the location of business activity according to

In decentralized systems

In terms of global business strategy, the governance of ________ firms has been likened to a federal structure-strong central management core of decision making, but considerable dispersal of power and financial resources.

With the growth of the Internet and reliable phone networks, skilled consultants are readily available to companies operating in global markets.

Which of the following is not one of the main benefits to implementing global systems?

The network systems structure is the most visible in ________ services.

To comply with European privacy laws, many multinational firms have developed information systems within each European country.

Which systems are worth sharing on a transnational basis, from a cost and feasibility point of view?

The chapter outlines four steps in developing an effective global system solution. Which of the following is not one of these steps?

Micromarketing describes the direct marketing of products to individuals rather than groups.

The growth of powerful communications technologies and the emergence of world cultures create the condition for global markets.

As a firm moves from local option systems to regional and global systems

In a franchiser business strategy, each foreign unit designs its own solutions and systems.

While private networks have guaranteed service levels and better security than the Internet, the Internet is the primary foundation for global corporate networks when lower security and service levels are acceptable.

A global firm can develop transnational centers of excellence as an effective technique to

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters

Exam 15: Managing Global Systems

In duplicated systems

How do cultural, legal, political, and social expectations affect global business?

You work for a business consulting firm, and you have been asked to advise Bamboo Home, a home furniture retailer on implementing a global information systems. What general benefits can Bamboo Home expect from a globalized system?

In order to define centers of excellence in a global firm, you would first need to identify

VPNs

Global coordination of all of the major business functions permits the location of business activity according to

In decentralized systems

In terms of global business strategy, the governance of ________ firms has been likened to a federal structure-strong central management core of decision making, but considerable dispersal of power and financial resources.

With the growth of the Internet and reliable phone networks, skilled consultants are readily available to companies operating in global markets.

Which of the following is not one of the main benefits to implementing global systems?

The network systems structure is the most visible in ________ services.

To comply with European privacy laws, many multinational firms have developed information systems within each European country.

Which systems are worth sharing on a transnational basis, from a cost and feasibility point of view?

The chapter outlines four steps in developing an effective global system solution. Which of the following is not one of these steps?

Micromarketing describes the direct marketing of products to individuals rather than groups.

The growth of powerful communications technologies and the emergence of world cultures create the condition for global markets.

As a firm moves from local option systems to regional and global systems

In a franchiser business strategy, each foreign unit designs its own solutions and systems.

While private networks have guaranteed service levels and better security than the Internet, the Internet is the primary foundation for global corporate networks when lower security and service levels are acceptable.

A global firm can develop transnational centers of excellence as an effective technique to

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters