Question 1

Changing organizational behavior by sensing and responding to new experience and knowledge is called

Accepted Answer

A)  change management. 
B)  knowledge networking. 
C)  the knowledge value chain. 
D)  organizational learning. 
E)  knowledge management. 
A)  change management. 
B)  knowledge networking. 
C)  the knowledge value chain. 
D)  organizational learning. 
E)  knowledge management. D

Question 2

Case-based reasoning is not well-suited for diagnostic systems in medicine.

Accepted Answer

A) True 
 B)False  False

Question 3

Software programs that work without direct human intervention to carry out specific tasks for individual users, business processes, or software applications, are called

Accepted Answer

A)  intelligent agents. 
B)  intelligent techniques. 
C)  business intelligence. 
D)  AI hybrid systems. 
E)  genetic algorithms. 
A)  intelligent agents. 
B)  intelligent techniques. 
C)  business intelligence. 
D)  AI hybrid systems. 
E)  genetic algorithms. A

Question 4

Identify the three major types of knowledge management systems. Provide two examples of each.

Accepted Answer

The major types of knowledge management

Question 5

How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm?
 List at least four ways to gather and disseminate such knowledge.

Accepted Answer

The expertise and experience of firm emp

Question 6

Which type of intelligent agent models the behavior of consumers, stock markets, and more, by seeing them as autonomous agents that follow relatively simple rules for interaction?

Accepted Answer

A)  agent-based modeling 
B)  MOOC 
C)  augmented reality 
D)  VRML 
E)  genetic algorithm 
A)  agent-based modeling 
B)  MOOC 
C)  augmented reality 
D)  VRML 
E)  genetic algorithm

Question 7

Expertise of organizational members that has not been formally documented best describes

Accepted Answer

A)  wisdom. 
B)  information. 
C)  data. 
D)  experience. 
E)  tacit knowledge. 
A)  wisdom. 
B)  information. 
C)  data. 
D)  experience. 
E)  tacit knowledge.

Question 8

Backward chaining is

Accepted Answer

A)  a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B)  the programming environment of an expert system. 
C)  a method of organizing expert system knowledge into chunks. 
D)  a strategy for searching the rule base in an expert system that begins with a hypothesis. 
E)  a programming algorithm used to create a virtual world using VRML. 
A)  a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B)  the programming environment of an expert system. 
C)  a method of organizing expert system knowledge into chunks. 
D)  a strategy for searching the rule base in an expert system that begins with a hypothesis. 
E)  a programming algorithm used to create a virtual world using VRML.

Question 9

What do you see as the challenges in setting up a knowledge management system?

Accepted Answer

Determining what knowledge will be the m

Question 10

Intelligent agents can discover underlying patterns, categories, and behaviors in large data sets.

Accepted Answer

A) True 
 B)False

Question 11

Hybrid AI applications are being implemented in home appliances, such as washing machines.

Accepted Answer

A) True 
 B)False

Question 12

Knowledge is universally applicable and easily moved.

Accepted Answer

A) True 
 B)False

Question 13

Structured knowledge is explicit knowledge that exists in informal documents.

Accepted Answer

A) True 
 B)False

Question 14

Investment workstations

Accepted Answer

A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  are used by senior executives to plan the financial future of firms. 
E)  are used in the financial sector to analyze trading situations and manage the investment process. 
A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  are used by senior executives to plan the financial future of firms. 
E)  are used in the financial sector to analyze trading situations and manage the investment process.

Question 15

Hardware and software that attempt to emulate the processing patterns of the biological brain best describe

Accepted Answer

A)  a neural network. 
B)  an expert system. 
C)  case-based reasoning. 
D)  fuzzy logic. 
E)  artificial intelligence. 
A)  a neural network. 
B)  an expert system. 
C)  case-based reasoning. 
D)  fuzzy logic. 
E)  artificial intelligence.

Question 16

What is meant by the statement "knowledge is sticky"?

Accepted Answer

A)  Knowledge is hard to move. 
B)  Knowledge is universally applicable. 
C)  Knowledge works only in certain situations. 
D)  Knowledge is intangible. 
E)  Knowledge is difficult to replace. 
A)  Knowledge is hard to move. 
B)  Knowledge is universally applicable. 
C)  Knowledge works only in certain situations. 
D)  Knowledge is intangible. 
E)  Knowledge is difficult to replace.

Question 17

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Accepted Answer

A) True 
 B)False

Question 18

Expert systems work by applying a set of AND/OR rules against a knowledge base, both of which are extracted from human experts.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following describes a difference between neural networks and genetic algorithms?

Accepted Answer

A)  Genetic algorithms are designed to process large amounts of information. 
B)  Genetic algorithms are a type of knowledge discovery, while neural networks are an intelligent technique. 
C)  Neural networks are programmed to "learn." 
D)  Genetic algorithms are designed to work with small amounts of data, while neural networks can handle large quantities of data. 
E)  Neural networks are a type of machine learning, whereas genetic algorithms are static programs. 
A)  Genetic algorithms are designed to process large amounts of information. 
B)  Genetic algorithms are a type of knowledge discovery, while neural networks are an intelligent technique. 
C)  Neural networks are programmed to "learn." 
D)  Genetic algorithms are designed to work with small amounts of data, while neural networks can handle large quantities of data. 
E)  Neural networks are a type of machine learning, whereas genetic algorithms are static programs.

Question 20

________ is the study of how computer programs can improve their performance without explicit programming.

Accepted Answer

A)  Neural networks 
B)  COP 
C)  Genetic algorithms 
D)  Machine learning 
E)  Intelligent techniques 
A)  Neural networks 
B)  COP 
C)  Genetic algorithms 
D)  Machine learning 
E)  Intelligent techniques

Changing organizational behavior by sensing and responding to new experience and knowledge is called

Case-based reasoning is not well-suited for diagnostic systems in medicine.

Software programs that work without direct human intervention to carry out specific tasks for individual users, business processes, or software applications, are called

Identify the three major types of knowledge management systems. Provide two examples of each.

How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm? List at least four ways to gather and disseminate such knowledge.

Which type of intelligent agent models the behavior of consumers, stock markets, and more, by seeing them as autonomous agents that follow relatively simple rules for interaction?

Expertise of organizational members that has not been formally documented best describes

Backward chaining is

What do you see as the challenges in setting up a knowledge management system?

Intelligent agents can discover underlying patterns, categories, and behaviors in large data sets.

Hybrid AI applications are being implemented in home appliances, such as washing machines.

Knowledge is universally applicable and easily moved.

Structured knowledge is explicit knowledge that exists in informal documents.

Investment workstations

Hardware and software that attempt to emulate the processing patterns of the biological brain best describe

What is meant by the statement "knowledge is sticky"?

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Expert systems work by applying a set of AND/OR rules against a knowledge base, both of which are extracted from human experts.

Which of the following describes a difference between neural networks and genetic algorithms?

________ is the study of how computer programs can improve their performance without explicit programming.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 11: Managing Knowledge

Changing organizational behavior by sensing and responding to new experience and knowledge is called

Case-based reasoning is not well-suited for diagnostic systems in medicine.

Software programs that work without direct human intervention to carry out specific tasks for individual users, business processes, or software applications, are called

Identify the three major types of knowledge management systems. Provide two examples of each.

How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm? List at least four ways to gather and disseminate such knowledge.

Which type of intelligent agent models the behavior of consumers, stock markets, and more, by seeing them as autonomous agents that follow relatively simple rules for interaction?

Expertise of organizational members that has not been formally documented best describes

Backward chaining is

What do you see as the challenges in setting up a knowledge management system?

Intelligent agents can discover underlying patterns, categories, and behaviors in large data sets.

Hybrid AI applications are being implemented in home appliances, such as washing machines.

Knowledge is universally applicable and easily moved.

Structured knowledge is explicit knowledge that exists in informal documents.

Investment workstations

Hardware and software that attempt to emulate the processing patterns of the biological brain best describe

What is meant by the statement "knowledge is sticky"?

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Expert systems work by applying a set of AND/OR rules against a knowledge base, both of which are extracted from human experts.

Which of the following describes a difference between neural networks and genetic algorithms?

________ is the study of how computer programs can improve their performance without explicit programming.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters