Exam 1: Information Systems in Global Business Today

You are a marketing manager for a national movie theater chain. Give an example of data that your department could use for creating meaningful information. What type of information could that data produce?

UPS's use of Web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.

Disciplines that contribute to the technical approach to information systems are

From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called

An example of a business using information systems to attain operational excellence is

Maintaining the organization's financial records is a central purpose of which main business function?

Apple Computer dominates the online legal music sales industry primarily because of a failure of recording label companies to

Knowledge workers make long-range strategic decisions about products and services.

________ is a global network that uses universal standards to connect millions of different networks around the world.

The use of information systems because of necessity describes the business objective of

You work for an auto manufacturer and distributor. How could you use information systems to achieve greater customer intimacy?

Which of the following would not be used as an input for an information system?

Investment in IT is 33% of all invested capital.

All business processes are formally documented by an organization.

A firm that must invest in new information systems capabilities in order to comply with federal legislation can be said to be investing to achieve which business objective?

Data management technology consists of the

Sociologists study information systems with an eye to understanding

Creative work driven by new knowledge and information is an insignificant part of management responsibility.

The three principal levels within a business organization hierarchy are

________ are private corporate networks extended to authorized users outside the organization.