Exam 3: Information Systems, Organizations, and Strategy

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'Synergies' occur when the output of some units in a firm can be used as inputs to other units, lowering cost and generating profits.

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True

How do information systems enhance core competencies?

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The interaction between information systems and organizations is influenced

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B

The parts of an organization's infrastructure, human resources, technology, and procurement that make the delivery of the firm's products or services possible are known as ________ activities.

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A(n) ________ is an activity at which a firm excels as a world-class leader.

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Under Mintzberg's classification of organizational structure, the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals falls under the category of

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According to agency theory, the firm is viewed as a(n)

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The Internet raises the bargaining power of customers by

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What are the most successful solutions or methods for achieving a business objective?

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The competitive forces model cannot be used to analyze modern digital firms which face new competitive forces that are not true of traditional firms.

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An efficient customer response system directly links consumer behavior to distribution and production and supply chains.

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An example of synergy in business is

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You are consulting with the owner of Better Bodies, a national chain of gyms. What strategies might Better Bodies use in applying information services to achieve a competitive advantage?

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Information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor from the point of view of economics.

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The term business ecosystem describes the loosely coupled but interdependent networks of suppliers, distributors, outsourcing firms, transportation service firms, and technology manufacturers.

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The value chain model

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The value chain model classifies all company activities as primary activities.

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Mintzberg classifies a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a ________ bureaucracy.

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The text describes Michael Porter's view of the Internet as somewhat negative. What negative influences does Porter see? Describe several positive influences the Internet has on business. Do these outweigh the negative influences?

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Routines are also called standard operating procedures.

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