Question 1

What is the primary reason that firms use e-learning?

Accepted Answer

A)  employee requests 
B)  cost savings 
C)  recruitment 
D)  ease of use 
A)  employee requests 
B)  cost savings 
C)  recruitment 
D)  ease of use

Question 2

All of the following are reasons for the use of peers during orientation EXCEPT for their ________.

Accepted Answer

A)  accessibility 
B)  empathy 
C)  experience 
D)  benchmarking 
A)  accessibility 
B)  empathy 
C)  experience 
D)  benchmarking

Question 3

What concept consists of all learning experiences resulting in an upgrading of skills and knowledge required in current and future managerial positions?

Accepted Answer

A)  reinforcement development 
B)  management development 
C)  organizational development 
D)  behavioral development 
A)  reinforcement development 
B)  management development 
C)  organizational development 
D)  behavioral development

Question 4

Organizational development consists of all learning experiences provided by an organization resulting in an upgrading of skills and knowledge required in current and future managerial positions.

Accepted Answer

A) True 
 B)False

Question 5

As an ongoing process, ________ requires an individual to set career goals and identify the means to achieve them.

Accepted Answer

A)  life-long learning 
B)  career planning 
C)  behavioral modeling 
D)  just-in-time training 
A)  life-long learning 
B)  career planning 
C)  behavioral modeling 
D)  just-in-time training

Question 6

Some believe that having a ________ is essential to make it to the top, and the lack of one may explain the difficulty women and minorities have encountered with the glass ceiling.

Accepted Answer

A)  coach 
B)  mentor 
C)  development program 
D)  succession training program 
A)  coach 
B)  mentor 
C)  development program 
D)  succession training program

Question 7

All of the following groups are the intended recipients of programs funded by the Workforce Investment Act EXCEPT ________.

Accepted Answer

A)  employers 
B)  headhunters 
C)  low-income youth 
D)  dislocated workers 
A)  employers 
B)  headhunters 
C)  low-income youth 
D)  dislocated workers

Question 8

Dan works for a U.S. accounting firm in its Singapore office. Over the weekend, Dan plans to complete one of the firm's training courses using his home computer. Which of the following most likely describes the type of training in which Dan is participating?

Accepted Answer

A)  dynamic training 
B)  static training 
C)  just-in-time training 
D)  reinforcement training 
A)  dynamic training 
B)  static training 
C)  just-in-time training 
D)  reinforcement training

Question 9

Obtaining ________ requires developing marketable skills and expertise that help ensure employment within a range of careers.

Accepted Answer

A)  job security 
B)  transitional security 
C)  career security 
D)  personal security 
A)  job security 
B)  transitional security 
C)  career security 
D)  personal security

Question 10

The use of a corporate university is proactive and strategic rather than reactive and tactical and can be closely aligned to corporate goals.

Accepted Answer

A) True 
 B)False

Question 11

Lizzie is enrolled in an online higher education program. She may take some classes online and some in a traditional university setting. In which type of program is Lizzie most likely enrolled?

Accepted Answer

A)  virtual instruction program 
B)  online synchronized study 
C)  asynchronous learning 
D)  hybrid program 
A)  virtual instruction program 
B)  online synchronized study 
C)  asynchronous learning 
D)  hybrid program

Question 12

The network career path is a method of career progression that ________.

Accepted Answer

A)  contains both a vertical sequence of jobs and a series of horizontal opportunities 
B)  allows for rectilinear moves in pursuit of new challenges 
C)  allows technically trained employees to be rewarded without moving into management 
D)  moves workers to a lower level of duties and responsibilities 
A)  contains both a vertical sequence of jobs and a series of horizontal opportunities 
B)  allows for rectilinear moves in pursuit of new challenges 
C)  allows technically trained employees to be rewarded without moving into management 
D)  moves workers to a lower level of duties and responsibilities

Question 13

In a brief essay, discuss the importance of orientation and mentoring for new employees.

Accepted Answer

Orientation is the initial T&D effort fo

Question 14

The primary purpose of training is to ________.

Accepted Answer

A)  modify inappropriate behaviors 
B)  offer feedback about job performance 
C)  provide job-related knowledge and skills 
D)  supplement high school and college courses 
A)  modify inappropriate behaviors 
B)  offer feedback about job performance 
C)  provide job-related knowledge and skills 
D)  supplement high school and college courses

Question 15

Which of the following has historically been the most significant factor to influence careers?

Accepted Answer

A)  mentoring 
B)  coaching 
C)  training 
D)  recruiting 
A)  mentoring 
B)  coaching 
C)  training 
D)  recruiting

Question 16

The heart of a continuous effort designed to improve employee competency and organizational performance is referred to as ________.

Accepted Answer

A)  succession planning 
B)  organizational planning 
C)  training and development 
D)  communicating and integrating 
A)  succession planning 
B)  organizational planning 
C)  training and development 
D)  communicating and integrating

Question 17

Firms listed in the "100 Best Companies to Work for in America" typically emphasize ________.

Accepted Answer

A)  training and development 
B)  stock options 
C)  bonuses and benefits 
D)  piecework 
A)  training and development 
B)  stock options 
C)  bonuses and benefits 
D)  piecework

Question 18

Rapidly changing technology plays a significant role in how training and development programs are delivered to employees.

Accepted Answer

A) True 
 B)False

Question 19

A ________ is a flexible line of movement through which a person may travel during his or her work life.

Accepted Answer

A)  career path 
B)  series of ups and downs 
C)  work-life balancing act 
D)  journey of discovery 
A)  career path 
B)  series of ups and downs 
C)  work-life balancing act 
D)  journey of discovery

Question 20

As an informal T&D method, ________ permits an employee to learn job tasks by actually performing them.

Accepted Answer

A)  coaching 
B)  on-the-job training 
C)  mentoring 
D)  in-basket training 
A)  coaching 
B)  on-the-job training 
C)  mentoring 
D)  in-basket training

What is the primary reason that firms use e-learning?

All of the following are reasons for the use of peers during orientation EXCEPT for their ________.

What concept consists of all learning experiences resulting in an upgrading of skills and knowledge required in current and future managerial positions?

Organizational development consists of all learning experiences provided by an organization resulting in an upgrading of skills and knowledge required in current and future managerial positions.

As an ongoing process, ________ requires an individual to set career goals and identify the means to achieve them.

Some believe that having a ________ is essential to make it to the top, and the lack of one may explain the difficulty women and minorities have encountered with the glass ceiling.

All of the following groups are the intended recipients of programs funded by the Workforce Investment Act EXCEPT ________.

Dan works for a U.S. accounting firm in its Singapore office. Over the weekend, Dan plans to complete one of the firm's training courses using his home computer. Which of the following most likely describes the type of training in which Dan is participating?

Obtaining ________ requires developing marketable skills and expertise that help ensure employment within a range of careers.

The use of a corporate university is proactive and strategic rather than reactive and tactical and can be closely aligned to corporate goals.

Lizzie is enrolled in an online higher education program. She may take some classes online and some in a traditional university setting. In which type of program is Lizzie most likely enrolled?

The network career path is a method of career progression that ________.

In a brief essay, discuss the importance of orientation and mentoring for new employees.

The primary purpose of training is to ________.

Which of the following has historically been the most significant factor to influence careers?

The heart of a continuous effort designed to improve employee competency and organizational performance is referred to as ________.

Firms listed in the "100 Best Companies to Work for in America" typically emphasize ________.

Rapidly changing technology plays a significant role in how training and development programs are delivered to employees.

A ________ is a flexible line of movement through which a person may travel during his or her work life.

As an informal T&D method, ________ permits an employee to learn job tasks by actually performing them.

Strategic Human Resource Management: an Overview

Business Ethics and Corporate Social Responsibility

Workforce Diversity, Equal Employment Opportunity, and Affirmative Action

Job Analysis, Strategic Planning, and Human Resource Planning

Recruitment

Selection

Performance Management and Appraisal

Direct Financial Compensation

Indirect Financial Compensation Benefits and Nonfinancial Compensation

A Safe and Healthy Work Environment

Labor Unions and Collective Bargaining

Internal Employee Relations

Global Human Resource Management

Filters

Exam 7: Training and Development

What is the primary reason that firms use e-learning?

All of the following are reasons for the use of peers during orientation EXCEPT for their ________.

What concept consists of all learning experiences resulting in an upgrading of skills and knowledge required in current and future managerial positions?

Organizational development consists of all learning experiences provided by an organization resulting in an upgrading of skills and knowledge required in current and future managerial positions.

As an ongoing process, ________ requires an individual to set career goals and identify the means to achieve them.

Some believe that having a ________ is essential to make it to the top, and the lack of one may explain the difficulty women and minorities have encountered with the glass ceiling.

All of the following groups are the intended recipients of programs funded by the Workforce Investment Act EXCEPT ________.

Dan works for a U.S. accounting firm in its Singapore office. Over the weekend, Dan plans to complete one of the firm's training courses using his home computer. Which of the following most likely describes the type of training in which Dan is participating?

Obtaining ________ requires developing marketable skills and expertise that help ensure employment within a range of careers.

The use of a corporate university is proactive and strategic rather than reactive and tactical and can be closely aligned to corporate goals.

Lizzie is enrolled in an online higher education program. She may take some classes online and some in a traditional university setting. In which type of program is Lizzie most likely enrolled?

The network career path is a method of career progression that ________.

In a brief essay, discuss the importance of orientation and mentoring for new employees.

The primary purpose of training is to ________.

Which of the following has historically been the most significant factor to influence careers?

The heart of a continuous effort designed to improve employee competency and organizational performance is referred to as ________.

Firms listed in the "100 Best Companies to Work for in America" typically emphasize ________.

Rapidly changing technology plays a significant role in how training and development programs are delivered to employees.

A ________ is a flexible line of movement through which a person may travel during his or her work life.

As an informal T&D method, ________ permits an employee to learn job tasks by actually performing them.

Strategic Human Resource Management: an Overview

Business Ethics and Corporate Social Responsibility

Workforce Diversity, Equal Employment Opportunity, and Affirmative Action

Job Analysis, Strategic Planning, and Human Resource Planning

Recruitment

Selection

Performance Management and Appraisal

Direct Financial Compensation

Indirect Financial Compensation Benefits and Nonfinancial Compensation

A Safe and Healthy Work Environment

Labor Unions and Collective Bargaining

Internal Employee Relations

Global Human Resource Management

Filters