Exam 7: Training and Development

Improving performance is the primary focus of mentoring.

A key element of success in online higher education is ________.

Showing a worker how to operate a bulldozer or an administrative assistant how to schedule appointments are examples of ________.

In a brief essay, contrast the goals of training and development with those of organization development.

Showing a worker how to operate a lathe or a supervisor how to schedule daily production are examples of development.

When the vestibule delivery system is used, where does it typically take place?

When they are considering investments in training programs in today's global competitive environment, business executives want to see ________.

A T&D delivery system that takes place away from the production area on equipment that closely resembles equipment actually used on the job is called the ________.

Medco Pharmaceuticals uses a number of methods for accommodating differing styles to its workforce. Which of the following terms best describes Medco's training program?

The case study is a T&D method that permits a person to learn by copying or replicating behaviors of others to show managers how to handle various situations.

Ben is a mid-level manager at a glass manufacturing company, and he has difficulty interviewing job candidates. Which T&D method would most likely be used to help Ben improve his interviewing skills?

During orientation, employees typically learn about the firm and how their job fits into the firm's organizational structure and goals.

Consider the following: Up to 40 percent of externally hired private sector executives fail within the first 18 months and many others that are recruited from the outside leave within five years. Discuss how inadequate onboarding of new executives can contribute to these outcomes.

Which of the following aspects of training and development is most likely measured with a pretest-posttest control group?

As managers reach higher levels in the organization, it is not so much their ________ skills that that they need, but their ________ skills and their business knowledge.

Chelsea Paper Products is a large manufacturer that employs nearly 800 workers. Executives at the company are interested in implementing a training and development program in order to improve employee competencies and enhance the firm's overall performance. Which of the following most likely supports the plan to establish a training and development program at Chelsea?

Simulators are training and delivery systems commonly used for training airline pilots.

In order to be successful, a T&D program needs ________.

Career security implies security in one job, often with one company.

Groups of employees who voluntarily meet regularly with their supervisors to identify production problems and recommend solutions are referred to as ________.