Exam 3: Assessing the Internal Environment of the Firm

Making comparisons between a firm and its most direct rivals is useful because firms within the same strategic industry group have ________ strategies.

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Question 1

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Which of the following lists consists of support activities?

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Question 2

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Chipolte is a fast-food,Mexican cuisine restaurant that bases its value-creating activities on streamlined operations.Discuss this value-chain primary activity and how Chipolte uses it to its advantage.Refer to Strategy Spotlight 3.1 for details.

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Question 3

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Chipolte achieves remarkable increases in productivity by what the company calls "the four pillars of great throughput." These are: Expediters,Linebackers,Mise en place,and Aces in their places.Although sales for the firm dropped in late 2015 in response to food safety concerns,its long-term performance has been very impressive.From its founding in 1993,Chipotle has grown to be the largest Mexican quick-service restaurant chain in the world.

In making the decision to enter the pharmaceutical industry,a company would not need to consider which of the following?

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Question 4

Coca-Cola has developed data analytic technologies to produce orange juice that meets the taste demands of a global customer base.This is an example of using which value chain support activity?

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Question 5

General administration is sometimes viewed as only ________,but it can be a powerful source of competitive advantage.

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Question 6

Historical comparisons provide information to managers about changes in the competitive position of a firm.Historical comparisons often are misleading

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Question 7

Which of the following groups generally is charged with creating value through the process of organizing,coordinating,and leveraging employees as well as other forms of capital such as plant,equipment,and financial capital?

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Question 8

In using crowdsourcing as a means to integrate the customer into the value chain,there are some perils to consider.Which of the following is not related to crowdsourcing perils?

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Question 9

________ ratios reflect whether a firm is efficiently using its resources,

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Question 10

To be considered strategic resources that contribute competitive advantage,they must have several characteristics.Which of the following is not one of these?

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Question 11

Primary activities contribute to the physical creation of a product or service,its sale and transfer to the buyer,and its service after the sale.

(True/False)

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Question 12

________ are the competencies or skills that a firm employs to transform inputs into outputs.

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Question 13

Value-chain analysis can only be applied to manufacturing operations.

(True/False)

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Question 14

The financial perspective of the balanced scorecard answers which of the following questions?

(Multiple Choice)

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Question 15

Which of the following would be most difficult to assess?

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Question 16

The customer perspective of the balanced scorecard answers which of the following questions?

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Question 17

In terms of value-chain analysis,a telephone operating company would find that negotiating and maintaining ongoing relations with regulatory bodies are important activities for achieving

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Question 18

Human resources and reputation resources are examples of intangible resources.

(True/False)

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Question 19

German truck and trailer manufacturer,Schmitz Cargobull,mainly serves customers that are operators of truck or trailer fleets.What sets the company apart is its expertise in telematics (the integrated application of telecommunications data)to monitor the current state of any Schmitz Cargobull-produced trailer.This is an example of using to enhance customer value and increase position.

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Question 20

Showing 1 - 20 of 109

Making comparisons between a firm and its most direct rivals is useful because firms within the same strategic industry group have ________ strategies.

Which of the following lists consists of support activities?

Chipolte is a fast-food,Mexican cuisine restaurant that bases its value-creating activities on streamlined operations.Discuss this value-chain primary activity and how Chipolte uses it to its advantage.Refer to Strategy Spotlight 3.1 for details.

In making the decision to enter the pharmaceutical industry,a company would not need to consider which of the following?

Coca-Cola has developed data analytic technologies to produce orange juice that meets the taste demands of a global customer base.This is an example of using which value chain support activity?

General administration is sometimes viewed as only ________,but it can be a powerful source of competitive advantage.

Historical comparisons provide information to managers about changes in the competitive position of a firm.Historical comparisons often are misleading

Which of the following groups generally is charged with creating value through the process of organizing,coordinating,and leveraging employees as well as other forms of capital such as plant,equipment,and financial capital?

In using crowdsourcing as a means to integrate the customer into the value chain,there are some perils to consider.Which of the following is not related to crowdsourcing perils?

________ ratios reflect whether a firm is efficiently using its resources,

To be considered strategic resources that contribute competitive advantage,they must have several characteristics.Which of the following is not one of these?

Primary activities contribute to the physical creation of a product or service,its sale and transfer to the buyer,and its service after the sale.

________ are the competencies or skills that a firm employs to transform inputs into outputs.

Value-chain analysis can only be applied to manufacturing operations.

The financial perspective of the balanced scorecard answers which of the following questions?

Which of the following would be most difficult to assess?

The customer perspective of the balanced scorecard answers which of the following questions?

In terms of value-chain analysis,a telephone operating company would find that negotiating and maintaining ongoing relations with regulatory bodies are important activities for achieving

Human resources and reputation resources are examples of intangible resources.

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Business-Level Strategy: Creating and Sustaining Competitive Advantages

Corporate-Level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

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