Question 1

Knowledge workers are more loyal to their companies than traditional workers.

Accepted Answer

A) True 
 B)False

Question 2

According to Exhibit 4.1 in the textbook (Ratio of Market Value to Book Value for Selected Companies),firms with high market value to book value ratios achieve this because of their ________ investment in ________ resources and technological expertise.

Accepted Answer

A) low;physical 
B) low;tangible 
C) high;knowledge 
D) high;liquid asset 
A) low;physical 
B) low;tangible 
C) high;knowledge 
D) high;liquid asset

Question 3

The Cisco Integrated Workforce Experience (IWE)platform is a social business platform designed to facilitate ________ and ________ collaboration and decentralize decision making.

Accepted Answer

A) internal;network-side 
B) external;personal 
C) external;individual 
D) internal;external 
A) internal;network-side 
B) external;personal 
C) external;individual 
D) internal;external

Question 4

Technology can be used to leverage ________ and ________ within organizations as well as with customers and suppliers beyond their boundaries.

Accepted Answer

A) human capital;intellectual capital 
B) human capital;knowledge 
C) knowledge;social capital 
D) communication;social capital 
A) human capital;intellectual capital 
B) human capital;knowledge 
C) knowledge;social capital 
D) communication;social capital

Question 5

Many companies use referrals by current employees as a source for new hiring and even monetarily reward them because

Accepted Answer

A) it is less expensive than the fees paid to headhunters. 
B) current employees normally are careful in recommending someone due to their personal credibility. 
C) current employees are careful in their recommendations and it is less expensive than paying headhunters. 
D) it is a good test of employee loyalty. 
A) it is less expensive than the fees paid to headhunters. 
B) current employees normally are careful in recommending someone due to their personal credibility. 
C) current employees are careful in their recommendations and it is less expensive than paying headhunters. 
D) it is a good test of employee loyalty.

Question 6

The use of sophisticated information sharing platforms has increased in recent years in many organizations.This has helped to

Accepted Answer

A) facilitate internal and external collaboration. 
B) keep employees satisfied with social networks. 
C) override the need for email. 
D) increase paperwork. 
A) facilitate internal and external collaboration. 
B) keep employees satisfied with social networks. 
C) override the need for email. 
D) increase paperwork.

Question 7

Protecting company intellectual property can be difficult because employees become disgruntled and patents

Accepted Answer

A) are expensive. 
B) cannot be protected. 
C) expire. 
D) roll over. 
A) are expensive. 
B) cannot be protected. 
C) expire. 
D) roll over.

Question 8

The difference between the market value and book value of a firm is its social capital.

Accepted Answer

A) True 
 B)False

Question 9

Since electronic teams (e-teams)seldom meet face-to-face,it is not important for them to be concerned with how to combine individual contributions effectively.

Accepted Answer

A) True 
 B)False

Question 10

The development of intellectual capital (that is,the friendships and working relationships among talented individuals)gains importance because it helps tie knowledge workers to a given firm.

Accepted Answer

A) True 
 B)False

Question 11

Social network analysis can be used to help identify groups or clusters of individuals that comprise the network,individuals who link the clusters,and other network members.

Accepted Answer

A) True 
 B)False

Question 12

________ is the network of relationships that individuals have throughout the organization.

Accepted Answer

A) Human capital 
B) Social capital 
C) Intellectual capital 
D) Tacit knowledge 
A) Human capital 
B) Social capital 
C) Intellectual capital 
D) Tacit knowledge

Question 13

Social networks can assist with career success.One of the advantages of having a large social network is

Accepted Answer

A) it can help provide more complete and unbiased perspectives on issues. 
B) it creates ways to guard secrets. 
C) it can create ways to solve problems alone. 
D) it organizes ways to isolate problems from solutions. 
A) it can help provide more complete and unbiased perspectives on issues. 
B) it creates ways to guard secrets. 
C) it can create ways to solve problems alone. 
D) it organizes ways to isolate problems from solutions.

Question 14

In social network analysis,groups can become too insular and fail to share what they have learned with people outside the group.This is a result of

Accepted Answer

A) intellect. 
B) closure. 
C) bridging relationships. 
D) diverse knowledge. 
A) intellect. 
B) closure. 
C) bridging relationships. 
D) diverse knowledge.

Question 15

If financial rewards are a vital organizational control mechanism (whether in the form of salary,bonus,stock options or the like),why is paying people more seldom the most important factor in attracting and retaining human capital?

Accepted Answer

Feedback: Paying people more is seldom t

Question 16

As the competitive environment changes,strategic management must focus on different aspects of the organization.Recently,strategic management has moved from focusing on tangible resources to

Accepted Answer

A) fixed capital. 
B) working capital. 
C) intangible resources. 
D) investment capital. 
A) fixed capital. 
B) working capital. 
C) intangible resources. 
D) investment capital.

Question 17

The more reliance a firm has on intellectual capital,the closer its book value will be to its market value.

Accepted Answer

A) True 
 B)False

Question 18

The importance of human capital has decreased in recent years.For this reason,many firms have placed greater attention on attracting talent but not on developing or retaining it.

Accepted Answer

A) True 
 B)False

Question 19

Attracting and retaining human capital is a challenge for many firms today.Firms experiencing high turnover should

Accepted Answer

A) focus on increased recruiting. 
B) decrease money spent on human capital. 
C) adopt effective retention strategies. 
D) make their work environment less stimulating. 
A) focus on increased recruiting. 
B) decrease money spent on human capital. 
C) adopt effective retention strategies. 
D) make their work environment less stimulating.

Question 20

Dynamic capabilities include ________ development,alliances,and acquisitions.

Accepted Answer

A) after-market 
B) product 
C) idea 
D) company 
A) after-market 
B) product 
C) idea 
D) company

Knowledge workers are more loyal to their companies than traditional workers.

According to Exhibit 4.1 in the textbook (Ratio of Market Value to Book Value for Selected Companies),firms with high market value to book value ratios achieve this because of their investment in resources and technological expertise.

The Cisco Integrated Workforce Experience (IWE)platform is a social business platform designed to facilitate and collaboration and decentralize decision making.

Technology can be used to leverage and within organizations as well as with customers and suppliers beyond their boundaries.

Many companies use referrals by current employees as a source for new hiring and even monetarily reward them because

The use of sophisticated information sharing platforms has increased in recent years in many organizations.This has helped to

Protecting company intellectual property can be difficult because employees become disgruntled and patents

The difference between the market value and book value of a firm is its social capital.

Since electronic teams (e-teams)seldom meet face-to-face,it is not important for them to be concerned with how to combine individual contributions effectively.

The development of intellectual capital (that is,the friendships and working relationships among talented individuals)gains importance because it helps tie knowledge workers to a given firm.

Social network analysis can be used to help identify groups or clusters of individuals that comprise the network,individuals who link the clusters,and other network members.

________ is the network of relationships that individuals have throughout the organization.

Social networks can assist with career success.One of the advantages of having a large social network is

In social network analysis,groups can become too insular and fail to share what they have learned with people outside the group.This is a result of

If financial rewards are a vital organizational control mechanism (whether in the form of salary,bonus,stock options or the like),why is paying people more seldom the most important factor in attracting and retaining human capital?

As the competitive environment changes,strategic management must focus on different aspects of the organization.Recently,strategic management has moved from focusing on tangible resources to

The more reliance a firm has on intellectual capital,the closer its book value will be to its market value.

The importance of human capital has decreased in recent years.For this reason,many firms have placed greater attention on attracting talent but not on developing or retaining it.

Attracting and retaining human capital is a challenge for many firms today.Firms experiencing high turnover should

Dynamic capabilities include ________ development,alliances,and acquisitions.

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Business-Level Strategy: Creating and Sustaining Competitive Advantages

Corporate-Level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Knowledge workers are more loyal to their companies than traditional workers.

According to Exhibit 4.1 in the textbook (Ratio of Market Value to Book Value for Selected Companies),firms with high market value to book value ratios achieve this because of their ________ investment in ________ resources and technological expertise.

The Cisco Integrated Workforce Experience (IWE)platform is a social business platform designed to facilitate ________ and ________ collaboration and decentralize decision making.

Technology can be used to leverage ________ and ________ within organizations as well as with customers and suppliers beyond their boundaries.

Many companies use referrals by current employees as a source for new hiring and even monetarily reward them because

The use of sophisticated information sharing platforms has increased in recent years in many organizations.This has helped to

Protecting company intellectual property can be difficult because employees become disgruntled and patents

The difference between the market value and book value of a firm is its social capital.

Since electronic teams (e-teams)seldom meet face-to-face,it is not important for them to be concerned with how to combine individual contributions effectively.

The development of intellectual capital (that is,the friendships and working relationships among talented individuals)gains importance because it helps tie knowledge workers to a given firm.

Social network analysis can be used to help identify groups or clusters of individuals that comprise the network,individuals who link the clusters,and other network members.

________ is the network of relationships that individuals have throughout the organization.

Social networks can assist with career success.One of the advantages of having a large social network is

In social network analysis,groups can become too insular and fail to share what they have learned with people outside the group.This is a result of

If financial rewards are a vital organizational control mechanism (whether in the form of salary,bonus,stock options or the like),why is paying people more seldom the most important factor in attracting and retaining human capital?

As the competitive environment changes,strategic management must focus on different aspects of the organization.Recently,strategic management has moved from focusing on tangible resources to

The more reliance a firm has on intellectual capital,the closer its book value will be to its market value.

The importance of human capital has decreased in recent years.For this reason,many firms have placed greater attention on attracting talent but not on developing or retaining it.

Attracting and retaining human capital is a challenge for many firms today.Firms experiencing high turnover should

Dynamic capabilities include ________ development,alliances,and acquisitions.

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Business-Level Strategy: Creating and Sustaining Competitive Advantages

Corporate-Level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

According to Exhibit 4.1 in the textbook (Ratio of Market Value to Book Value for Selected Companies),firms with high market value to book value ratios achieve this because of their investment in resources and technological expertise.

The Cisco Integrated Workforce Experience (IWE)platform is a social business platform designed to facilitate and collaboration and decentralize decision making.

Technology can be used to leverage and within organizations as well as with customers and suppliers beyond their boundaries.