Exam 13: Business Intelligence Knowledge Management and Analytics
Exam 1: Introduction14 Questions
Exam 2: The Information Systems Strategy Triangle52 Questions
Exam 3: Strategic Use of Information Resources63 Questions
Exam 4: Organizational Strategy and Information Systems53 Questions
Exam 5: Information Systems and the Design of Work55 Questions
Exam 6: Information Systems and Business Transformation60 Questions
Exam 7: Architecture and Infrastructure57 Questions
Exam 8: Security40 Questions
Exam 9: The Business of Information Technology71 Questions
Exam 10: Governance of the Information Systems Organization48 Questions
Exam 11: Information Systems Sourcing54 Questions
Exam 12: Managing IT Projects60 Questions
Exam 13: Business Intelligence Knowledge Management and Analytics53 Questions
Exam 14: Privacy and Ethical Considerations in Information Management47 Questions
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_______________ includes the movement from tacit knowledge to explicit knowledge.
(Multiple Choice)
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Match the analytical capabilities maturity level with the question it seeks to answer.


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More human contribution goes into creating information than knowledge.
(True/False)
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All of the following are common elements of a BI system EXCEPT for:?
(Multiple Choice)
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Match the level of analytical capability to its maturity level. Level 1 is the lowest level of maturity and Level 5 is the highest level of maturity.


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Knowledge that has been identified, captured, and leveraged to produce higher-value goods or services or some other competitive advantage for the firm is called:
(Multiple Choice)
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By utilizing business analytics, a company can learn which one of the following?
(Multiple Choice)
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Capital One found ________ in combination with business analytics to be a very low-cost way to design and develop new products and services for customers.
(Multiple Choice)
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Knowledge management is the process that generates, captures, codifies and __________ knowledge across an organization in order to achieve a competitive advantage.
(Multiple Choice)
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An organization's only sustainable competitive advantage lies in:
(Multiple Choice)
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Identify the following actions as either using explicit knowledge or tacit knowledge.


(Essay)
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The CEO-level sponsorship of and passion for analytics enabled firms like Caesars and Capital One to achieve the success they did.
(True/False)
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Give examples of how Netflix takes advantage of business analytics, and what benefits they receive from doing so.
(Essay)
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________________ is hard to explain, hard to transfer, and highly personal to the source.
(Multiple Choice)
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This company approach is one in which facts are gathered and analyzed as the first step in decision making.
(Multiple Choice)
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Match the business analytic tool with the question it sets out to answer.


(Essay)
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This is an ad-hoc codification system that manages tags for annotating and categorizing content.
(Multiple Choice)
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List the four main processes of knowledge management. Which process is the most difficult to perform? Why?
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