Exam 3: Assessing the Internal Environment of the Firm

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Employees will be able to obtain a proportionately high level of profits they generate (relative to the firm) if

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Amazon Prime is credited for helping to increase the Amazon stock price by nearly 300 percent from 2008 to 2010. This competitive advantage is known as

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An executive states that HR must be a true partner of the business, with a deep and up-to-date understanding of business realities and objectives, and must ensure HR initiatives fullysupport them at all points of the value chain. This is an example of

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Explain the difference between tangible and intangible resources. Provide an example of each.

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A crash R&D program by one firm cannot replicate a successful technology developed by another firm, when research findings cumulate. This is an example of

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Ashley Furniture controls all steps of its distribution systems, developing specific competencies that are difficult to match. They are using ________ to build sustainable advantage.

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There are two levels of relationships among value-chain activities. Discuss the differences and provide an example of each.

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Intangible resources of a firm refer to its capacity to deploy tangible resources over time and leverage those resources effectively.

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Information technology (IT) can also play a key role in enhancing the value that a company can provide its customers and, in turn, increasing its own revenues and profits. IT is an activitywithin the support activities of general administration.

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