Question 1

How would you determine the market demand for your firm's IT services?

Accepted Answer

A)  Perform a TCO analysis. 
B)  Benchmark your services. 
C)  Hold focus groups to assess your services. 
D)  Analyze sales returns on key investments. 
E)  Perform a stress test. 
A)  Perform a TCO analysis. 
B)  Benchmark your services. 
C)  Hold focus groups to assess your services. 
D)  Analyze sales returns on key investments. 
E)  Perform a stress test.

Question 2

As referred to in the text, legacy systems are

Accepted Answer

A)  systems that employ Unix. 
B)  electronic spreadsheets used on a PC. 
C)  any pre-1990 Wintel systems. 
D)  systems found on older ASPs. 
E)  traditional mainframe-based business information systems. 
A)  systems that employ Unix. 
B)  electronic spreadsheets used on a PC. 
C)  any pre-1990 Wintel systems. 
D)  systems found on older ASPs. 
E)  traditional mainframe-based business information systems.

Question 3

All of the following are cloud computing services except

Accepted Answer

A)  infrastructure as a service. 
B)  platform as a service. 
C)  software as a service. 
D)  on-demand computing. 
E)  virtualization as a service. 
A)  infrastructure as a service. 
B)  platform as a service. 
C)  software as a service. 
D)  on-demand computing. 
E)  virtualization as a service.

Question 4

________ takes place when a firm contracts custom software development or maintenance of existing legacy programs to outside firms.

Accepted Answer

A)  Cloud computing 
B)  Utility computing 
C)  On-demand computing 
D)  Outsourcing 
E)  Consumerization of IT 
A)  Cloud computing 
B)  Utility computing 
C)  On-demand computing 
D)  Outsourcing 
E)  Consumerization of IT

Question 5

Place the following eras of IT infrastructure evolution in order, from earliest to most recent:
1) Cloud Computing Era; 2. Client/Server; 3. Enterprise Era; 4. Personal Computer; and 5. Mainframe and Minicomputer.

Accepted Answer

A)  5, 2, 3, 4, 1 
B)  5, 4, 2, 3, 1 
C)  4, 5, 2, 3, 1 
D)  5, 4, 2, 1, 3 
E)  4, 5, 3, 2, 1 
A)  5, 2, 3, 4, 1 
B)  5, 4, 2, 3, 1 
C)  4, 5, 2, 3, 1 
D)  5, 4, 2, 1, 3 
E)  4, 5, 3, 2, 1

Question 6

SaaS refers to

Accepted Answer

A)  supplying online access over networks to storage devices and storage area network technology. 
B)  managing combinations of applications, networks, systems, storage, and security as well as providing Web site and systems performance monitoring to subscribers over the Internet. 
C)  self-contained services that communicate with each other to create a working software application. 
D)  easy-to-use software tools for displaying Web pages. 
E)  hosting and managing access to software applications delivered over the Internet to clients on a subscription basis. 
A)  supplying online access over networks to storage devices and storage area network technology. 
B)  managing combinations of applications, networks, systems, storage, and security as well as providing Web site and systems performance monitoring to subscribers over the Internet. 
C)  self-contained services that communicate with each other to create a working software application. 
D)  easy-to-use software tools for displaying Web pages. 
E)  hosting and managing access to software applications delivered over the Internet to clients on a subscription basis.

Question 7

Software that manages the resources of the computer is called

Accepted Answer

A)  operating system software. 
B)  application software. 
C)  data management software. 
D)  network software. 
E)  partitioning software. 
A)  operating system software. 
B)  application software. 
C)  data management software. 
D)  network software. 
E)  partitioning software.

Question 8

The technology trends exhibited by Portugal Telecom, as discussed in the chapter opening case, illustrate the shift away from green computing.

Accepted Answer

A) True 
 B)False

Question 9

Which type of infrastructure service provides voice and video connectivity to employees, customers, and suppliers?

Accepted Answer

A)  networking 
B)  telephone 
C)  VOIP 
D)  telecommunications 
E)  data management 
A)  networking 
B)  telephone 
C)  VOIP 
D)  telecommunications 
E)  data management

Question 10

Java software is designed to run on any computing device, regardless of the specific microprocessor or operating system it uses.

Accepted Answer

A) True 
 B)False

Question 11

A primary example of centralized processing is client/server computing.

Accepted Answer

A) True 
 B)False

Question 12

Distinguish between cloud computing, green computing, and quantum computing.

Accepted Answer

In cloud computing, technology services

Question 13

What is scalability?
 Why is it essential to the success of the modern business firm?

Accepted Answer

Scalability is the ability of the comput

Question 14

The collection of Web services that are used to build a firm's software systems constitutes what is known as a service-oriented architecture.

Accepted Answer

A) True 
 B)False

Question 15

What is the foundation technology for Web services?

Accepted Answer

A)  XML 
B)  HTML 
C)  SOAP 
D)  UDDI 
E)  SCSI 
A)  XML 
B)  HTML 
C)  SOAP 
D)  UDDI 
E)  SCSI

Question 16

Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?

Accepted Answer

A)  supply and demand 
B)  return on investment 
C)  breakeven point 
D)  cost-benefit analysis 
E)  total cost of ownership 
A)  supply and demand 
B)  return on investment 
C)  breakeven point 
D)  cost-benefit analysis 
E)  total cost of ownership

Question 17

The multitasking, multi-user, operating system developed by Bell Laboratories that operates on a wide variety of computing platforms is

Accepted Answer

A)  Unix. 
B)  Linux. 
C)  OS X. 
D)  COBOL. 
E)  DOS. 
A)  Unix. 
B)  Linux. 
C)  OS X. 
D)  COBOL. 
E)  DOS.

Question 18

________ unleash powerful economies of scale and result in price declines in manufactured computer products.

Accepted Answer

A)  Internet and Web technologies 
B)  Technology standards 
C)  Linux and open-source software 
D)  Client/server technologies 
E)  Virtualization technologies 
A)  Internet and Web technologies 
B)  Technology standards 
C)  Linux and open-source software 
D)  Client/server technologies 
E)  Virtualization technologies

Question 19

________ are created by combining and customizing components from different online software applications.

Accepted Answer

A)  Apps 
B)  Web browsers 
C)  SaaS 
D)  Web services 
E)  Mashups 
A)  Apps 
B)  Web browsers 
C)  SaaS 
D)  Web services 
E)  Mashups

Question 20

A(n)________ server is used to communicate between a Web server and an organization's back-end systems.

Accepted Answer

A)  public server 
B)  private server 
C)  legacy server 
D)  application server 
E)  blade server 
A)  public server 
B)  private server 
C)  legacy server 
D)  application server 
E)  blade server

How would you determine the market demand for your firm's IT services?

As referred to in the text, legacy systems are

All of the following are cloud computing services except

________ takes place when a firm contracts custom software development or maintenance of existing legacy programs to outside firms.

Place the following eras of IT infrastructure evolution in order, from earliest to most recent: 1) Cloud Computing Era; 2. Client/Server; 3. Enterprise Era; 4. Personal Computer; and 5. Mainframe and Minicomputer.

SaaS refers to

Software that manages the resources of the computer is called

The technology trends exhibited by Portugal Telecom, as discussed in the chapter opening case, illustrate the shift away from green computing.

Which type of infrastructure service provides voice and video connectivity to employees, customers, and suppliers?

Java software is designed to run on any computing device, regardless of the specific microprocessor or operating system it uses.

A primary example of centralized processing is client/server computing.

Distinguish between cloud computing, green computing, and quantum computing.

What is scalability? Why is it essential to the success of the modern business firm?

The collection of Web services that are used to build a firm's software systems constitutes what is known as a service-oriented architecture.

What is the foundation technology for Web services?

Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?

The multitasking, multi-user, operating system developed by Bell Laboratories that operates on a wide variety of computing platforms is

________ unleash powerful economies of scale and result in price declines in manufactured computer products.

________ are created by combining and customizing components from different online software applications.

A(n)________ server is used to communicate between a Web server and an organization's back-end systems.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 5: It Infrastructure and Emerging Technologies

How would you determine the market demand for your firm's IT services?

As referred to in the text, legacy systems are

All of the following are cloud computing services except

________ takes place when a firm contracts custom software development or maintenance of existing legacy programs to outside firms.

Place the following eras of IT infrastructure evolution in order, from earliest to most recent: 1) Cloud Computing Era; 2. Client/Server; 3. Enterprise Era; 4. Personal Computer; and 5. Mainframe and Minicomputer.

SaaS refers to

Software that manages the resources of the computer is called

The technology trends exhibited by Portugal Telecom, as discussed in the chapter opening case, illustrate the shift away from green computing.

Which type of infrastructure service provides voice and video connectivity to employees, customers, and suppliers?

Java software is designed to run on any computing device, regardless of the specific microprocessor or operating system it uses.

A primary example of centralized processing is client/server computing.

Distinguish between cloud computing, green computing, and quantum computing.

What is scalability? Why is it essential to the success of the modern business firm?

The collection of Web services that are used to build a firm's software systems constitutes what is known as a service-oriented architecture.

What is the foundation technology for Web services?

Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?

The multitasking, multi-user, operating system developed by Bell Laboratories that operates on a wide variety of computing platforms is

________ unleash powerful economies of scale and result in price declines in manufactured computer products.

________ are created by combining and customizing components from different online software applications.

A(n)________ server is used to communicate between a Web server and an organization's back-end systems.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters