Question 1

Global systems allow fixed costs to be amortized over a much smaller customer base.

Accepted Answer

A) True 
 B)False  False

Question 2

With the growth of the Internet and reliable phone networks, skilled consultants are readily available to companies operating in global markets.

Accepted Answer

A) True 
 B)False  False

Question 3

Based on your reading of the chapter, why should companies avoid creating an all-encompassing, new global system when moving towards global operations?

Accepted Answer

A)  This approach may fail due to a lack of visibility. 
B)  It is difficult to quantify and explain the benefits of information systems that are large. 
C)  "Grand design" approaches typically fail to identify centers of excellence. 
D)  Opposition is strengthened because of requirements for huge resources. 
E)  This approach will fail because of a lack of concrete objectives. 
A)  This approach may fail due to a lack of visibility. 
B)  It is difficult to quantify and explain the benefits of information systems that are large. 
C)  "Grand design" approaches typically fail to identify centers of excellence. 
D)  Opposition is strengthened because of requirements for huge resources. 
E)  This approach will fail because of a lack of concrete objectives. D

Question 4

The growth of powerful communications technologies and the emergence of world cultures have failed to create a foundation for global markets.

Accepted Answer

A) True 
 B)False

Question 5

Which systems are worth sharing on a transnational basis, from a cost and feasibility point of view?

Accepted Answer

A)  only systems that support functions that are absolutely critical to the organization 
B)  core systems and worthwhile provincial systems 
C)  core systems and any financial systems that can be easily integrated with each other 
D)  financial and accounting systems 
E)  systems that support decentralized units 
A)  only systems that support functions that are absolutely critical to the organization 
B)  core systems and worthwhile provincial systems 
C)  core systems and any financial systems that can be easily integrated with each other 
D)  financial and accounting systems 
E)  systems that support decentralized units

Question 6

Which of the following is not a specific challenge to global business systems?

Accepted Answer

A)  shortages of skilled consultants 
B)  cultural expectations 
C)  different telecommunication standards 
D)  different data transfer speeds 
E)  unreliable phone networks 
A)  shortages of skilled consultants 
B)  cultural expectations 
C)  different telecommunication standards 
D)  different data transfer speeds 
E)  unreliable phone networks

Question 7

You work for a business consulting firm, and you have been asked to advise Bamboo Home, a home furniture retailer on implementing a global information systems. What general benefits can Bamboo Home expect from a globalized system?

Accepted Answer

Benefits in globalizing include superior

Question 8

Transborder data flow refers to

Accepted Answer

A)  the flow of information in international systems. 
B)  the ways in which a countries laws change the flow of data from one country to another. 
C)  the business of moving information from one country to another. 
D)  the movement of information across international boundaries. 
E)  the business process of coordinating information from many different countries. 
A)  the flow of information in international systems. 
B)  the ways in which a countries laws change the flow of data from one country to another. 
C)  the business of moving information from one country to another. 
D)  the movement of information across international boundaries. 
E)  the business process of coordinating information from many different countries.

Question 9

A force in the environment to which businesses must respond and that influences the direction of the business is called a business

Accepted Answer

A)  driver. 
B)  threat. 
C)  process. 
D)  matrix. 
E)  strategy. 
A)  driver. 
B)  threat. 
C)  process. 
D)  matrix. 
E)  strategy.

Question 10

Which of the following is not one of the main benefits to implementing global systems?

Accepted Answer

A)  superior management and coordination 
B)  vast improvements in operation 
C)  new economies of scale at production facilities 
D)  reduced hardware costs 
E)  optimize use of corporate funds 
A)  superior management and coordination 
B)  vast improvements in operation 
C)  new economies of scale at production facilities 
D)  reduced hardware costs 
E)  optimize use of corporate funds

Question 11

Accounting practices can vary significantly from country to country.

Accepted Answer

A) True 
 B)False

Question 12

List at least four difficult problems for management in the development of the international information system. Which do you see as the most problematic, and why?

Accepted Answer

Student answers will vary, but should in

Question 13

In relation to global systems building, the Internet

Accepted Answer

A)  allows the seamless flow of information through the enterprise. 
B)  affords local groups stable broadband access. 
C)  has reduced networking problems. 
D)  reduced the need for skilled IT employees. 
E)  has increased the need for private networks. 
A)  allows the seamless flow of information through the enterprise. 
B)  affords local groups stable broadband access. 
C)  has reduced networking problems. 
D)  reduced the need for skilled IT employees. 
E)  has increased the need for private networks.

Question 14

To comply with European privacy laws, many multinational firms have developed information systems within each European country.

Accepted Answer

A) True 
 B)False

Question 15

Japanese consumers who only want to purchase products made in Japan are an example of

Accepted Answer

A)  cultural particularism. 
B)  political culture. 
C)  universal global attitudes. 
D)  different laws in different countries. 
E)  different business standards. 
A)  cultural particularism. 
B)  political culture. 
C)  universal global attitudes. 
D)  different laws in different countries. 
E)  different business standards.

Question 16

From your reading of the chapter case, which of the following best describes the challenge Unilever was facing as a global company?

Accepted Answer

A)  inadequate information for managerial decision making 
B)  lack of buy-in for global systems by foreign units 
C)  too many systems in too many data centers, making it difficult to process transactions in a timely fashion 
D)  poor governance of global systems 
E)  managing a global supply chain 
A)  inadequate information for managerial decision making 
B)  lack of buy-in for global systems by foreign units 
C)  too many systems in too many data centers, making it difficult to process transactions in a timely fashion 
D)  poor governance of global systems 
E)  managing a global supply chain

Question 17

A powerful strategic advantage for a globalized firm is lowered cost factors in production.

Accepted Answer

A) True 
 B)False

Question 18

In order to define centers of excellence in a global firm, you would first need to identify

Accepted Answer

A)  functional areas. 
B)  core business processes. 
C)  SOPs. 
D)  core competencies. 
E)  international best practices. 
A)  functional areas. 
B)  core business processes. 
C)  SOPs. 
D)  core competencies. 
E)  international best practices.

Question 19

General cultural factors driving global business are

Accepted Answer

A)  global communication and transportation technologies, a global knowledge base, and global social norms. 
B)  the development of global markets, political stability, and a global workforce. 
C)  the rise of the global workforce, political stability, and a global knowledge base. 
D)  the rise of a global workforce, global economies of scale, and global production and operations. 
E)  growth of a global village spurred by television, the Internet, and computerization. 
A)  global communication and transportation technologies, a global knowledge base, and global social norms. 
B)  the development of global markets, political stability, and a global workforce. 
C)  the rise of the global workforce, political stability, and a global knowledge base. 
D)  the rise of a global workforce, global economies of scale, and global production and operations. 
E)  growth of a global village spurred by television, the Internet, and computerization.

Question 20

In terms of global business strategy, the governance of ________ firms has been likened to a federal structure-strong central management core of decision making, but considerable dispersal of power and financial resources.

Accepted Answer

A)  domestic exporter 
B)  multinational 
C)  franchiser 
D)  transnational 
E)  domestic importer 
A)  domestic exporter 
B)  multinational 
C)  franchiser 
D)  transnational 
E)  domestic importer

Global systems allow fixed costs to be amortized over a much smaller customer base.

With the growth of the Internet and reliable phone networks, skilled consultants are readily available to companies operating in global markets.

Based on your reading of the chapter, why should companies avoid creating an all-encompassing, new global system when moving towards global operations?

The growth of powerful communications technologies and the emergence of world cultures have failed to create a foundation for global markets.

Which systems are worth sharing on a transnational basis, from a cost and feasibility point of view?

Which of the following is not a specific challenge to global business systems?

You work for a business consulting firm, and you have been asked to advise Bamboo Home, a home furniture retailer on implementing a global information systems. What general benefits can Bamboo Home expect from a globalized system?

Transborder data flow refers to

A force in the environment to which businesses must respond and that influences the direction of the business is called a business

Which of the following is not one of the main benefits to implementing global systems?

Accounting practices can vary significantly from country to country.

List at least four difficult problems for management in the development of the international information system. Which do you see as the most problematic, and why?

In relation to global systems building, the Internet

To comply with European privacy laws, many multinational firms have developed information systems within each European country.

Japanese consumers who only want to purchase products made in Japan are an example of

From your reading of the chapter case, which of the following best describes the challenge Unilever was facing as a global company?

A powerful strategic advantage for a globalized firm is lowered cost factors in production.

In order to define centers of excellence in a global firm, you would first need to identify

General cultural factors driving global business are

In terms of global business strategy, the governance of ________ firms has been likened to a federal structure-strong central management core of decision making, but considerable dispersal of power and financial resources.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters

Exam 15: Managing Global Systems

Global systems allow fixed costs to be amortized over a much smaller customer base.

With the growth of the Internet and reliable phone networks, skilled consultants are readily available to companies operating in global markets.

Based on your reading of the chapter, why should companies avoid creating an all-encompassing, new global system when moving towards global operations?

The growth of powerful communications technologies and the emergence of world cultures have failed to create a foundation for global markets.

Which systems are worth sharing on a transnational basis, from a cost and feasibility point of view?

Which of the following is not a specific challenge to global business systems?

You work for a business consulting firm, and you have been asked to advise Bamboo Home, a home furniture retailer on implementing a global information systems. What general benefits can Bamboo Home expect from a globalized system?

Transborder data flow refers to

A force in the environment to which businesses must respond and that influences the direction of the business is called a business

Which of the following is not one of the main benefits to implementing global systems?

Accounting practices can vary significantly from country to country.

List at least four difficult problems for management in the development of the international information system. Which do you see as the most problematic, and why?

In relation to global systems building, the Internet

To comply with European privacy laws, many multinational firms have developed information systems within each European country.

Japanese consumers who only want to purchase products made in Japan are an example of

From your reading of the chapter case, which of the following best describes the challenge Unilever was facing as a global company?

A powerful strategic advantage for a globalized firm is lowered cost factors in production.

In order to define centers of excellence in a global firm, you would first need to identify

General cultural factors driving global business are

In terms of global business strategy, the governance of ________ firms has been likened to a federal structure-strong central management core of decision making, but considerable dispersal of power and financial resources.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters