Question 1

According to your reading of the chapter, change management is a process that

Accepted Answer

A)  should be addressed before a project is developed. 
B)  begins when a project is implemented. 
C)  is used primarily to mandate user acceptance. 
D)  must be addressed in all systems development. 
E)  is introduced after the system is developed. 
A)  should be addressed before a project is developed. 
B)  begins when a project is implemented. 
C)  is used primarily to mandate user acceptance. 
D)  must be addressed in all systems development. 
E)  is introduced after the system is developed. A

Question 2

To review a project's tasks and their interrelationships, you would use a

Accepted Answer

A)  PERT chart. 
B)  Gantt chart. 
C)  either A or B. 
D)  neither A nor B. 
A)  PERT chart. 
B)  Gantt chart. 
C)  either A or B. 
D)  neither A nor B. A

Question 3

In one strategic approach to determining information requirements, managers select a small number of ________ that reflect firm success and profitability.

Accepted Answer

KPIs, key performance indicators

Question 4

The principal capital budgeting models for evaluating information technology projects are the payback method, the accounting rate of return on investment (ROI), the net present value, and the

Accepted Answer

A)  future present value. 
B)  internal rate of return. 
C)  external rate of return. 
D)  ROPM (real options pricing model). 
E)  present value of future cash flows 
A)  future present value. 
B)  internal rate of return. 
C)  external rate of return. 
D)  ROPM (real options pricing model). 
E)  present value of future cash flows

Question 5

An information system project's scope is directly related to its business requirements.

Accepted Answer

A) True 
 B)False

Question 6

You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided?

Accepted Answer

A)  any high-risk projects 
B)  any low-benefit projects 
C)  all high-risk, low-benefit projects 
D)  none, any project might be beneficial 
E)  low cost, high benefit projects 
A)  any high-risk projects 
B)  any low-benefit projects 
C)  all high-risk, low-benefit projects 
D)  none, any project might be beneficial 
E)  low cost, high benefit projects

Question 7

You have been hired as a consultant to make recommendations for Smarty's, a healthy fast-food chain that is undergoing major expansion and is in need of a supply chain planning system. They are evaluating two commercially available software packages. What systems evaluation model will help them assess and compare the two packages?
 How does this model work?

Accepted Answer

A scoring model can be used for selectin

Question 8

________ methods rely on measures of cash flows into and out of the firm.

Accepted Answer

The answer of ________ methods rely on measures of cash...

Question 9

In sociotechnical design

Accepted Answer

A)  separate sets of technical and social design solutions are developed and compared. 
B)  ergonomic features of a system and the system's technical design are given equal importance. 
C)  systems analysts with proven backgrounds in sociological concerns rate and compare a system's social and technical aspects. 
D)  all of the above. 
A)  separate sets of technical and social design solutions are developed and compared. 
B)  ergonomic features of a system and the system's technical design are given equal importance. 
C)  systems analysts with proven backgrounds in sociological concerns rate and compare a system's social and technical aspects. 
D)  all of the above.

Question 10

Which type of tool helps project managers identify bottlenecks in project development?

Accepted Answer

A)  internal integration tools 
B)  external integration tools 
C)  formal planning and control tools 
D)  both B and C 
A)  internal integration tools 
B)  external integration tools 
C)  formal planning and control tools 
D)  both B and C

Question 11

Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it?

Accepted Answer

A)  PERT chart 
B)  Gantt chart 
C)  both A and B 
D)  neither A nor B 
A)  PERT chart 
B)  Gantt chart 
C)  both A and B 
D)  neither A nor B

Question 12

Which of the following statements best describes the effect that project structure has on overall project risk?

Accepted Answer

A)  Highly structured projects are more complex, and run a higher risk of programmers and users misunderstanding the ultimate goals. 
B)  Projects with relatively undefined goals are more likely to be subjected to users changing requirements and to run a higher risk of not satisfying project goals. 
C)  Highly structured projects tend to be larger, affecting more organizational units, and run both the risk of out-of-control costs and becoming too difficult to control. 
D)  Less structured projects are more able to be quickly developed, tested, and implemented using cutting-edge RAD and JAD development techniques, and pose less risk of running up unforeseen costs. 
E)  the less structured a project, the greater the freedom of users to define the system 
A)  Highly structured projects are more complex, and run a higher risk of programmers and users misunderstanding the ultimate goals. 
B)  Projects with relatively undefined goals are more likely to be subjected to users changing requirements and to run a higher risk of not satisfying project goals. 
C)  Highly structured projects tend to be larger, affecting more organizational units, and run both the risk of out-of-control costs and becoming too difficult to control. 
D)  Less structured projects are more able to be quickly developed, tested, and implemented using cutting-edge RAD and JAD development techniques, and pose less risk of running up unforeseen costs. 
E)  the less structured a project, the greater the freedom of users to define the system

Question 13

Internal integration tools

Accepted Answer

A)  enable a project to have sufficient technical support for project management and development. 
B)  enable a project manager to properly document and monitor project plans. 
C)  portray a project as a network diagram with numbered nodes representing project tasks. 
D)  consist of ways to link the work of the implementation team with users at all organization levels. 
E)  enable end users to communicate with system developers. 
A)  enable a project to have sufficient technical support for project management and development. 
B)  enable a project manager to properly document and monitor project plans. 
C)  portray a project as a network diagram with numbered nodes representing project tasks. 
D)  consist of ways to link the work of the implementation team with users at all organization levels. 
E)  enable end users to communicate with system developers.

Question 14

The cost of a project is based on the time to complete a project multiplied by the cost of human
resources required to complete the project.

Accepted Answer

A) True 
 B)False

Question 15

An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.

Accepted Answer

A) True 
 B)False

Question 16

The ________ is directly responsible for the individual systems project.

Accepted Answer

A)  project management group 
B)  project team 
C)  IS steering committee 
D)  corporate strategic planning committee 
E)  systems planning committee 
A)  project management group 
B)  project team 
C)  IS steering committee 
D)  corporate strategic planning committee 
E)  systems planning committee

Question 17

Which method is used to assign weights to various features of a system?

Accepted Answer

A)  information systems plan 
B)  scoring model 
C)  portfolio analysis 
D)  TCO 
E)  real options model 
A)  information systems plan 
B)  scoring model 
C)  portfolio analysis 
D)  TCO 
E)  real options model

Question 18

What is the purpose of using a real options pricing model to estimate the potential value of an information systems project?

Accepted Answer

Some information systems projects are hi

Question 19

All of the following are intangible benefits of information systems except

Accepted Answer

A)  improved asset utilization. 
B)  increased organizational learning. 
C)  improved operations. 
D)  reduced workforce. 
E)  employee morale. 
A)  improved asset utilization. 
B)  increased organizational learning. 
C)  improved operations. 
D)  reduced workforce. 
E)  employee morale.

Question 20

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Accepted Answer

The answer of A(n) ________ is a method for deciding...

According to your reading of the chapter, change management is a process that

To review a project's tasks and their interrelationships, you would use a

In one strategic approach to determining information requirements, managers select a small number of ________ that reflect firm success and profitability.

The principal capital budgeting models for evaluating information technology projects are the payback method, the accounting rate of return on investment (ROI), the net present value, and the

An information system project's scope is directly related to its business requirements.

You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided?

________ methods rely on measures of cash flows into and out of the firm.

In sociotechnical design

Which type of tool helps project managers identify bottlenecks in project development?

Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it?

Which of the following statements best describes the effect that project structure has on overall project risk?

Internal integration tools

The cost of a project is based on the time to complete a project multiplied by the cost of human resources required to complete the project.

An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.

The ________ is directly responsible for the individual systems project.

Which method is used to assign weights to various features of a system?

What is the purpose of using a real options pricing model to estimate the potential value of an information systems project?

All of the following are intangible benefits of information systems except

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters

Exam 14: Managing Projects

According to your reading of the chapter, change management is a process that

To review a project's tasks and their interrelationships, you would use a

In one strategic approach to determining information requirements, managers select a small number of ________ that reflect firm success and profitability.

The principal capital budgeting models for evaluating information technology projects are the payback method, the accounting rate of return on investment (ROI), the net present value, and the

An information system project's scope is directly related to its business requirements.

You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided?

________ methods rely on measures of cash flows into and out of the firm.

In sociotechnical design

Which type of tool helps project managers identify bottlenecks in project development?

Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it?

Which of the following statements best describes the effect that project structure has on overall project risk?

Internal integration tools

The cost of a project is based on the time to complete a project multiplied by the cost of human resources required to complete the project.

An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.

The ________ is directly responsible for the individual systems project.

Which method is used to assign weights to various features of a system?

What is the purpose of using a real options pricing model to estimate the potential value of an information systems project?

All of the following are intangible benefits of information systems except

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters