Question 1

The effect of the Internet has been to decrease the bargaining power of customers.

Accepted Answer

A) True 
 B)False  False

Question 2

An organization is seen as a means by which primary production factors are transformed into outputs consumed by the environment according to the ________ definition of organizations.

Accepted Answer

A)  microeconomic 
B)  macroeconomic 
C)  sociotechnical 
D)  behavioral 
E)  psychological 
A)  microeconomic 
B)  macroeconomic 
C)  sociotechnical 
D)  behavioral 
E)  psychological A

Question 3

All of the following statements are true about information technology's impact on business firms except

Accepted Answer

A)  it helps firms expand in size. 
B)  it helps firms lower the cost of market participation. 
C)  it helps reduce internal management costs. 
D)  it helps reduce transaction costs. 
E)  it helps reduce agency costs. 
A)  it helps firms expand in size. 
B)  it helps firms lower the cost of market participation. 
C)  it helps reduce internal management costs. 
D)  it helps reduce transaction costs. 
E)  it helps reduce agency costs. A

Question 4

The term business ecosystem describes the loosely coupled but interdependent networks of suppliers, distributors, outsourcing firms, transportation service firms, and technology manufacturers.

Accepted Answer

A) True 
 B)False

Question 5

A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)

Accepted Answer

A)  industry value chain. 
B)  business ecosystem. 
C)  value web. 
D)  consortia. 
E)  synergy chain. 
A)  industry value chain. 
B)  business ecosystem. 
C)  value web. 
D)  consortia. 
E)  synergy chain.

Question 6

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as

Accepted Answer

A)  switching costs. 
B)  network costs. 
C)  procurement. 
D)  agency costs. 
E)  transaction costs. 
A)  switching costs. 
B)  network costs. 
C)  procurement. 
D)  agency costs. 
E)  transaction costs.

Question 7

The competitive forces model cannot be used to analyze modern digital firms which face new competitive forces that are not true of traditional firms.

Accepted Answer

A) True 
 B)False

Question 8

Walmart's continuous replenishment system allows it to

Accepted Answer

A)  provide mass customization. 
B)  differentiate products. 
C)  strengthen customer intimacy. 
D)  achieve economy of scale. 
E)  achieve low-cost leadership. 
A)  provide mass customization. 
B)  differentiate products. 
C)  strengthen customer intimacy. 
D)  achieve economy of scale. 
E)  achieve low-cost leadership.

Question 9

Value chain analysis is useful at the business level to highlight specific activities in the business where information systems are most likely to have a strategic impact. Discuss this model, identify the activities, and describe how the model can be applied to the concept of information technology.

Accepted Answer

The value chain model identifies specifi

Question 10

All of the following are considered disruptive technologies except

Accepted Answer

A)  instant messaging. 
B)  e-mail. 
C)  Internet telephony. 
D)  PCs. 
E)  smartphones. 
A)  instant messaging. 
B)  e-mail. 
C)  Internet telephony. 
D)  PCs. 
E)  smartphones.

Question 11

According to agency theory, the firm is viewed as a(n)

Accepted Answer

A)  unified, profit-maximizing entity. 
B)  task force organization that must respond to rapidly changing environments. 
C)  entrepreneurial endeavor. 
D)  "nexus of contracts" among self-interested individuals. 
E)  entrepreneurial structure. 
A)  unified, profit-maximizing entity. 
B)  task force organization that must respond to rapidly changing environments. 
C)  entrepreneurial endeavor. 
D)  "nexus of contracts" among self-interested individuals. 
E)  entrepreneurial structure.

Question 12

Which of the following industries has a low barrier to entry?

Accepted Answer

A)  automotive 
B)  computer chip 
C)  national retailer 
D)  airline 
E)  restaurant 
A)  automotive 
B)  computer chip 
C)  national retailer 
D)  airline 
E)  restaurant

Question 13

An organization is a

Accepted Answer

A)  stable, formal social structure that takes resources from the environment and processes them to produce outputs. 
B)  formal, legal entity with internal rules and procedures that must abide by laws. 
C)  a collection of people and other social elements. 
D)  B and C 
E)  A, B, and C 
A)  stable, formal social structure that takes resources from the environment and processes them to produce outputs. 
B)  formal, legal entity with internal rules and procedures that must abide by laws. 
C)  a collection of people and other social elements. 
D)  B and C 
E)  A, B, and C

Question 14

The use of Internet technologies allows companies to more easily sustain competitive advantage.

Accepted Answer

A) True 
 B)False

Question 15

A competitive force challenging the publishing industry is

Accepted Answer

A)  positioning and rivalry among competitors. 
B)  low cost of entry. 
C)  substitute products or services. 
D)  customers' bargaining power. 
E)  suppliers' bargaining power. 
A)  positioning and rivalry among competitors. 
B)  low cost of entry. 
C)  substitute products or services. 
D)  customers' bargaining power. 
E)  suppliers' bargaining power.

Question 16

The more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional output. This is referred to as

Accepted Answer

A)  the point of no return. 
B)  the law of diminishing returns. 
C)  supply and demand. 
D)  network inelasticity. 
E)  the invisible hand. 
A)  the point of no return. 
B)  the law of diminishing returns. 
C)  supply and demand. 
D)  network inelasticity. 
E)  the invisible hand.

Question 17

A(n) ________ is a collection of independent firms that use information technology to coordinate their value chains to collectively produce a product or service for a market.

Accepted Answer

A)  value chain 
B)  support web 
C)  value web 
D)  consortium 
E)  firm network 
A)  value chain 
B)  support web 
C)  value web 
D)  consortium 
E)  firm network

Question 18

When two organizations pool markets and expertise that result in lower costs and generate profits, it is referred to as creating

Accepted Answer

A)  a value web. 
B)  a value chain. 
C)  net marketplaces. 
D)  core competencies. 
E)  synergies. 
A)  a value web. 
B)  a value chain. 
C)  net marketplaces. 
D)  core competencies. 
E)  synergies.

Question 19

The four major competitive strategies are

Accepted Answer

A)  low-cost leadership, substitute products and services, customers; and suppliers. 
B)  low-cost leadership, product differentiation, focus on market niche, and customer and supplier intimacy. 
C)  new market entrants, substitute products and services, customers, and suppliers. 
D)  low-cost leadership, new market entrants, product differentiation, and focus on market niche. 
E)  customers, suppliers, new market entrants, and substitute products. 
A)  low-cost leadership, substitute products and services, customers; and suppliers. 
B)  low-cost leadership, product differentiation, focus on market niche, and customer and supplier intimacy. 
C)  new market entrants, substitute products and services, customers, and suppliers. 
D)  low-cost leadership, new market entrants, product differentiation, and focus on market niche. 
E)  customers, suppliers, new market entrants, and substitute products.

Question 20

Routines are also called standard operating procedures.

Accepted Answer

A) True 
 B)False

The effect of the Internet has been to decrease the bargaining power of customers.

An organization is seen as a means by which primary production factors are transformed into outputs consumed by the environment according to the ________ definition of organizations.

All of the following statements are true about information technology's impact on business firms except

The term business ecosystem describes the loosely coupled but interdependent networks of suppliers, distributors, outsourcing firms, transportation service firms, and technology manufacturers.

A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as

The competitive forces model cannot be used to analyze modern digital firms which face new competitive forces that are not true of traditional firms.

Walmart's continuous replenishment system allows it to

Value chain analysis is useful at the business level to highlight specific activities in the business where information systems are most likely to have a strategic impact. Discuss this model, identify the activities, and describe how the model can be applied to the concept of information technology.

All of the following are considered disruptive technologies except

According to agency theory, the firm is viewed as a(n)

Which of the following industries has a low barrier to entry?

An organization is a

The use of Internet technologies allows companies to more easily sustain competitive advantage.

A competitive force challenging the publishing industry is

The more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional output. This is referred to as

A(n) ________ is a collection of independent firms that use information technology to coordinate their value chains to collectively produce a product or service for a market.

When two organizations pool markets and expertise that result in lower costs and generate profits, it is referred to as creating

The four major competitive strategies are

Routines are also called standard operating procedures.

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 3: Information Systems, Organizations, and Strategy

The effect of the Internet has been to decrease the bargaining power of customers.

An organization is seen as a means by which primary production factors are transformed into outputs consumed by the environment according to the ________ definition of organizations.

All of the following statements are true about information technology's impact on business firms except

The term business ecosystem describes the loosely coupled but interdependent networks of suppliers, distributors, outsourcing firms, transportation service firms, and technology manufacturers.

A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as

The competitive forces model cannot be used to analyze modern digital firms which face new competitive forces that are not true of traditional firms.

Walmart's continuous replenishment system allows it to

All of the following are considered disruptive technologies except

According to agency theory, the firm is viewed as a(n)

Which of the following industries has a low barrier to entry?

An organization is a

The use of Internet technologies allows companies to more easily sustain competitive advantage.

A competitive force challenging the publishing industry is

The more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional output. This is referred to as

A(n) ________ is a collection of independent firms that use information technology to coordinate their value chains to collectively produce a product or service for a market.

When two organizations pool markets and expertise that result in lower costs and generate profits, it is referred to as creating

The four major competitive strategies are

Routines are also called standard operating procedures.

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters