Question 1

Transaction and clerical systems that displace labor and save space typically produce more measurable, tangible benefits than management information systems.

Accepted Answer

A) True 
 B)False

Question 2

Users prefer systems that

Accepted Answer

A)  are oriented to facilitating organizational tasks and solving business problems. 
B)  work with existing DBMS. 
C)  are able to provide optimum hardware and software efficiency. 
D)  are capable of storing much more data than they need. 
E)  have an easy-to-learn interface. 
A)  are oriented to facilitating organizational tasks and solving business problems. 
B)  work with existing DBMS. 
C)  are able to provide optimum hardware and software efficiency. 
D)  are capable of storing much more data than they need. 
E)  have an easy-to-learn interface.

Question 3

Which of the following is not an organizational factor in systems planning and implementation?

Accepted Answer

A)  standards and performance monitoring 
B)  government regulatory compliance 
C)  health and safety 
D)  user interface 
A)  standards and performance monitoring 
B)  government regulatory compliance 
C)  health and safety 
D)  user interface

Question 4

The ________ consists of systems analysts, specialists from the relevant end-user business areas, application programmers, and perhaps database specialists.

Accepted Answer

A)  project management group 
B)  project team 
C)  IS steering committee 
D)  corporate strategic planning committee 
E)  system planning committee 
A)  project management group 
B)  project team 
C)  IS steering committee 
D)  corporate strategic planning committee 
E)  system planning committee

Question 5

The most widely used project management software today is

Accepted Answer

A)  Vertabase. 
B)  IBM Project Guide. 
C)  Microsoft Project. 
D)  Microsoft Excel. 
A)  Vertabase. 
B)  IBM Project Guide. 
C)  Microsoft Project. 
D)  Microsoft Excel.

Question 6

A Gantt chart graphically depicts project tasks and their interrelationships.

Accepted Answer

A) True 
 B)False

Question 7

At the top of the management structure for information systems projects in a large company is

Accepted Answer

A)  project management. 
B)  the CIO. 
C)  the corporate strategic planning group. 
D)  the board of directors. 
E)  chief executive officer (CEO). 
A)  project management. 
B)  the CIO. 
C)  the corporate strategic planning group. 
D)  the board of directors. 
E)  chief executive officer (CEO).

Question 8

Differentiate between intangible and tangible benefits and list three examples of each. In what types of systems are intangible benefits more predominant?

Accepted Answer

Tangible benefits can be quantified and

Question 9

Successful system building requires careful ________ management to minimize organizational resistance.

Accepted Answer

The answer of Successful system building requires careful ________ management...

Question 10

Which of the following statistics from studies on failed projects is not true?

Accepted Answer

A)  Only 32 percent of all technology investments were completed on time, on budget, and with all features and functions originally specified. 
B)  Large software projects on average run 66 percent over budget and 33 percent over schedule. 
C)  Between 30 and 40 percent of all software projects are "runaway" projects that far exceed the original schedule and budget projections and fail to perform as originally specified. 
D)  Thirty-two percent of technology investments are completed on time, within budget, and with requirements met. 
E)  The average cost overrun of IT projects is 20 percent. 
A)  Only 32 percent of all technology investments were completed on time, on budget, and with all features and functions originally specified. 
B)  Large software projects on average run 66 percent over budget and 33 percent over schedule. 
C)  Between 30 and 40 percent of all software projects are "runaway" projects that far exceed the original schedule and budget projections and fail to perform as originally specified. 
D)  Thirty-two percent of technology investments are completed on time, within budget, and with requirements met. 
E)  The average cost overrun of IT projects is 20 percent.

Question 11

ROPMs (real options pricing models) value information systems similar to stock options, in that

Accepted Answer

A)  ROPMs can be bought and sold like stocks. 
B)  a company's worth can be evaluated by the worth of their ROPMs. 
C)  initial expenditures on IT projects are seen as creating the right to pursue and obtain benefits from the system at a later date. 
D)  expenditures and benefits from IT projects are seen as inflows and outflows of cash that can be treated themselves like options. 
E)  the price paid today for information systems reflects their future cash flows. 
A)  ROPMs can be bought and sold like stocks. 
B)  a company's worth can be evaluated by the worth of their ROPMs. 
C)  initial expenditures on IT projects are seen as creating the right to pursue and obtain benefits from the system at a later date. 
D)  expenditures and benefits from IT projects are seen as inflows and outflows of cash that can be treated themselves like options. 
E)  the price paid today for information systems reflects their future cash flows.

Question 12

Which of the following project management variables indicates how well the project satisfies management objectives?

Accepted Answer

A)  goals 
B)  risk 
C)  quality 
D)  scope 
E)  cost 
A)  goals 
B)  risk 
C)  quality 
D)  scope 
E)  cost

Question 13

________ refers to the application of knowledge, skills, tools and techniques to achieve specific targets within specified budget and time constraints.

Accepted Answer

The answer of ________ refers to the application of knowledge,...

Question 14

External integration tools

Accepted Answer

A)  enable a project to have sufficient technical support for project management and development. 
B)  enable a project manager to properly document and monitor project plans. 
C)  portray a project as a network diagram with numbered nodes representing project tasks. 
D)  consist of ways to link the work of the implementation team with users at all organization levels. 
A)  enable a project to have sufficient technical support for project management and development. 
B)  enable a project manager to properly document and monitor project plans. 
C)  portray a project as a network diagram with numbered nodes representing project tasks. 
D)  consist of ways to link the work of the implementation team with users at all organization levels.

Question 15

Which of the following tools is not one you would use to control risk factors in an information systems project?

Accepted Answer

A)  internal integration tools 
B)  external integration tools 
C)  formal planning tools and formal control tools 
D)  real options pricing models 
E)  Gantt charts 
A)  internal integration tools 
B)  external integration tools 
C)  formal planning tools and formal control tools 
D)  real options pricing models 
E)  Gantt charts

Question 16

List five types of information that should be included in an information systems plan.

Accepted Answer

General categories of information includ

Question 17

Describe the process of portfolio analysis. In what situations is this evaluation method useful?

Accepted Answer

Portfolio analysis inventories all of th

Question 18

The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

Accepted Answer

A) True 
 B)False

Question 19

As discussed in the chapter, which of the following is not one of the immediate consequences of inadequate software project management?

Accepted Answer

A)  cost overruns 
B)  customer loyalty 
C)  time slippage 
D)  technical shortfalls 
E)  failure to obtain anticipated benefits 
A)  cost overruns 
B)  customer loyalty 
C)  time slippage 
D)  technical shortfalls 
E)  failure to obtain anticipated benefits

Question 20

You have been hired as a consultant for a nationwide real estate firm, Cross & Deptford, who are interested in achieving better organization between branches by updating their information systems, but are not sure what will suit their needs. What will you recommend they do in order to determine the most effective IT projects?

Accepted Answer

Cross & Deptford first should have an in

Transaction and clerical systems that displace labor and save space typically produce more measurable, tangible benefits than management information systems.

Users prefer systems that

Which of the following is not an organizational factor in systems planning and implementation?

The ________ consists of systems analysts, specialists from the relevant end-user business areas, application programmers, and perhaps database specialists.

The most widely used project management software today is

A Gantt chart graphically depicts project tasks and their interrelationships.

At the top of the management structure for information systems projects in a large company is

Differentiate between intangible and tangible benefits and list three examples of each. In what types of systems are intangible benefits more predominant?

Successful system building requires careful ________ management to minimize organizational resistance.

Which of the following statistics from studies on failed projects is not true?

ROPMs (real options pricing models) value information systems similar to stock options, in that

Which of the following project management variables indicates how well the project satisfies management objectives?

________ refers to the application of knowledge, skills, tools and techniques to achieve specific targets within specified budget and time constraints.

External integration tools

Which of the following tools is not one you would use to control risk factors in an information systems project?

List five types of information that should be included in an information systems plan.

Describe the process of portfolio analysis. In what situations is this evaluation method useful?

The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

As discussed in the chapter, which of the following is not one of the immediate consequences of inadequate software project management?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters

Exam 14: Managing Projects

Transaction and clerical systems that displace labor and save space typically produce more measurable, tangible benefits than management information systems.

Users prefer systems that

Which of the following is not an organizational factor in systems planning and implementation?

The ________ consists of systems analysts, specialists from the relevant end-user business areas, application programmers, and perhaps database specialists.

The most widely used project management software today is

A Gantt chart graphically depicts project tasks and their interrelationships.

At the top of the management structure for information systems projects in a large company is

Differentiate between intangible and tangible benefits and list three examples of each. In what types of systems are intangible benefits more predominant?

Successful system building requires careful ________ management to minimize organizational resistance.

Which of the following statistics from studies on failed projects is not true?

ROPMs (real options pricing models) value information systems similar to stock options, in that

Which of the following project management variables indicates how well the project satisfies management objectives?

________ refers to the application of knowledge, skills, tools and techniques to achieve specific targets within specified budget and time constraints.

External integration tools

Which of the following tools is not one you would use to control risk factors in an information systems project?

List five types of information that should be included in an information systems plan.

Describe the process of portfolio analysis. In what situations is this evaluation method useful?

The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

As discussed in the chapter, which of the following is not one of the immediate consequences of inadequate software project management?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters