Exam 14: Creating High Performing Hr Systems

Which of the following factors most likely determines how an organization manages its employees?

Which of the following decisions must be made for every job within an organization?

When recruiting for a sales manager ABC Corporation used an extensive interview process and reinforced to the final candidate, Glenn, who was chosen, that sales volumes would be closely monitored and meeting specific targets would result in bonuses. Once hired, Glenn's orientation did not discuss the sales territory or the preferred selling methods. In addition, Glenn's compensation was set up to be straight salary only, which did not support what he was told during the interview process. Which of the following best describes this scenario?

A manager has an employee who is very motivated and always willing to work hard, however the employee lacks the knowledge, skills and abilities to properly perform the job, which is an example of a/an ________.

Describe in detail your definition of a high performing organization. Be sure to include references to HR challenges, HR activities, HR practices and HR deliverables and how they all interrelate to create a high performing organization.

When the combination of specific HR practices is more powerful than the sum of their individual effects either positive or negative this is known as:

STU Industries has a full time CAD designer position currently open. This position is critical to their on-going operations and without it they may lose customers and not meet production deadlines. Given this information, STU Industries should fill this position:

Eric is a highly skilled print machine operator but lately he has lacked initiative and motivation to take on new assignments or complete his work on time. The work he does complete is of high quality and customers have positive feedback but when projects are not completed timely it creates upset and sometimes loss of customers. This is an example of a/an:

A mail order catalog business is having trouble collecting payments from certain customers. Some of its accounts receivable are outstanding beyond 90 days. In order to help resolve some of these outstanding accounts the company has arranged for a collections agency to provide services to help collect the overdue accounts and also put new systems in place avoid this issue in the future. The HR system that the company would most likely use with the employees of the collections agency is:

Which of the following statements best describes what an employment portfolio is?

LMN Accounting Firm is short handed during tax season and needs to bring on three full time accounting clerks to help them process tax returns. Given this information, LMN should fill these position:

RSJ Corporation uses personality testing during the selection process, then they put all new hires through a rigorous orientation and training program, and finally employees are rewarded with a comprehensive incentive program. This is an example of a/an:

________ employees are managed using a ________ HR system which involves less investment in these employees than others due to the fact that their jobs are standardized and easily filled.

When questioning the strategic value that an employee brings to the organization the main question you must ask is:

All of the following are good examples of how employees can add value to an organization EXCEPT:

An HR system needs to create value for a company by providing ________ through effective HR activities that help the organization achieve its goals.

Which of the following pair of employee type and HR system is most accurate?

HR score cards can be used as a starting point for redesigning HR systems that more strongly support the company's competitive advantage.

Identify and define the two components of the employment portfolio. How can this portfolio impact the relationships which are established between the worker and the organization.

If a firm has established employee management practices that support each other well then it could be said that it has strong ________ alignment.