Exam 9: Leading Change

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Past-oriented cultures,where time is linear,are likely to react fairly quickly to change.

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False

Which is not one of the four key characteristics of Lewin's model for change?

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B

Kurt Lewin's model of change included both ________ and________ forces of change.

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________ describes the process of continually clarifying and developing personal visions and goals,and expanding skills sets and levels of proficiency.

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In the United States demographic diversity related to ethnic groups is causing organizations to consider new ways of addressing customers' needs.This is an example of what force for change?

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It is important to employees to know what is not changing.

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Jet Blue was one of the first airlines to install reinforced doors to their planes' cockpits in response to the terrorist attacks of 2001.This is an example of what type of force for change?

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Leaders have to either allocate new resources or shift current resources to help implement change and 'freeze' the change.

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Creativity is also known as vertical thinking.

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Change is one of the main causes of stress in our lives.

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Ford has a rigid hierarchical pecking order that discourages sharing ideas and well-established leadership-training practices.Which cause of organizational resistance to change does this illustrate?

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Which one of the following is not an element of a clear vision?

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Change-oriented and visionary leadership concepts have received considerable research support.

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Effectiveness and survival of most organizations depends on the ability to successfully adapt to change.

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The primary organizational cause for resistance is due to________ .

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Sweden and Canada are risk averse countries where governments centralize planning to help support business leaders reduce uncertainty and ambiguity.

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People are often able to adjust to large-scale changes in life and work without much need for support.

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People who have faced a job loss or have been through other painful organizational changes in the past are examples of which category of individual cause for resistance to change?

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Whereas________ change helps leaders chart the course for change, ________ change is frequently sudden and unpredictable.

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________ is one of the most common driving forces for change.

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