Question 1

Services have to come in unison with goods.

Accepted Answer

A) True 
 B)False  False

Question 2

Regulations that impose larger operating costs on foreign service providers than on local competitors,that provide subsidies to local firms only,or that deny competitive opportunities to foreign suppliers are called ________.

Accepted Answer

A) discriminatory regulations 
B) nondiscriminatory regulations 
C) deregulations 
D) government goof-ups 
E) national securities 
A) discriminatory regulations 
B) nondiscriminatory regulations 
C) deregulations 
D) government goof-ups 
E) national securities A

Question 3

Briefly discuss the role of services in the U.S.economy.

Accepted Answer

In recent decades,the U.S.economy has increasingly become a service economy.Transformations in society,such as increased specialization,employment by family members,scarcity of time,and a constantly growing desire for convenience are some of the factors which have led to the rapid growth of services.The U.S.service sector now produces approximately 80 percent of GDP and employs 77 percent of the workforce.The service sector accounts for all of the growth in total nonfarm employment.Only a limited segment of the total range of U.S.services is sold internationally.Global service trade has had very beneficial results for many U.S.firms.Most of the large management consulting firms derive more than half of their revenue from international sources.

Question 4

________ impose larger operating costs on foreign service providers than on local competitors,that provide subsidies to local firms only,or that dent competitive opportunities to foreign suppliers.

Accepted Answer

Discrimina

Question 5

________ refers to the economic benefit of money spent in a country or region by travelers from outside the area.

Accepted Answer

The answer of ________ refers to the economic benefit of...

Question 6

The cost of communicating electronically or by telephone with other locations is called ________.

Accepted Answer

cost of co

Question 7

Service exporters gain credibility abroad by cultivating a professional image through public appearances at international trade events or conferences.

Accepted Answer

A) True 
 B)False

Question 8

The language of the Internet is Spanish.

Accepted Answer

A) True 
 B)False

Question 9

The major segments that comprise the service sector include all of the following EXCEPT:

Accepted Answer

A) Communications 
B) Transportation 
C) Agriculture 
D) Public utilities 
E) Finance 
A) Communications 
B) Transportation 
C) Agriculture 
D) Public utilities 
E) Finance

Question 10

In the early 1960s,the auto industry in Japan was just getting started.The auto industry in Japan at that time could be considered a(n)________.

Accepted Answer

A) start-up short circuit 
B) newborn business 
C) baby steps 
D) childless industry 
E)  infant industry 
A) start-up short circuit 
B) newborn business 
C) baby steps 
D) childless industry 
E)  infant industry

Question 11

Services that are provided in the areas of videotext,home banking,and home shopping are referred to as ________.

Accepted Answer

communicat

Question 12

Describe the problems in service trade.

Accepted Answer

New problems have emerged in the service

Question 13

Global obstacles to service trade can be categorized into two major types:

Accepted Answer

A) Inadequate capital and poor international management 
B) Poor international management and barriers to entry 
C) Problems in performing services abroad and inadequate capital 
D) Poor international management and problems in performing services abroad 
E) Barriers to entry and problems in performing services abroad 
A) Inadequate capital and poor international management 
B) Poor international management and barriers to entry 
C) Problems in performing services abroad and inadequate capital 
D) Poor international management and problems in performing services abroad 
E) Barriers to entry and problems in performing services abroad

Question 14

________ refers to availability of full disclosure and information about key market factors such as supply,demand,quality,service,and prices.

Accepted Answer

A) Market transparency 
B) Service heterogeneity 
C) Service consistency 
D) Intangibility 
E) Perishability 
A) Market transparency 
B) Service heterogeneity 
C) Service consistency 
D) Intangibility 
E) Perishability

Question 15

Of the following,which is true of deregulatory efforts?

Accepted Answer

A) Deregulatory efforts have fostered new competition and new competitive practices. 
B) Deregulatory efforts have led to decreased competition and decreased competitive practices. 
C) Deregulatory efforts have fostered new competition and decreased competitive practices. 
D) Deregulatory efforts have led to decreased competition and increased competitive practices. 
E) None of these are true. 
A) Deregulatory efforts have fostered new competition and new competitive practices. 
B) Deregulatory efforts have led to decreased competition and decreased competitive practices. 
C) Deregulatory efforts have fostered new competition and decreased competitive practices. 
D) Deregulatory efforts have led to decreased competition and increased competitive practices. 
E) None of these are true.

Question 16

The 1984 ________ of the U.S.telecommunication giant AT&T gave rise to the deregulation of Japan's telecommunication monopoly NT&T in 1985.

Accepted Answer

A) discriminatory regulation 
B) economic support 
C) nationalization 
D) deregulation 
E) civil rights violation 
A) discriminatory regulation 
B) economic support 
C) nationalization 
D) deregulation 
E) civil rights violation

Question 17

Because services cannot be stored,much greater responsiveness to ________ must exist.

Accepted Answer

A) transparency 
B) perishability 
C) supply chains 
D) demand fluctuation 
E) channel designs 
A) transparency 
B) perishability 
C) supply chains 
D) demand fluctuation 
E) channel designs

Question 18

Of the following,which is NOT true of services and e-commerce?

Accepted Answer

A) E-commerce has drastically increased the meaning of distance. 
B) E-commerce makes it increasingly easy for companies to appeal to a global marketplace. 
C) The introduction of the Internet has occurred at different rates in different countries. 
D) There are many businesses and consumers who do not have access to electronic business media. 
E) The language of the Internet is English. 
A) E-commerce has drastically increased the meaning of distance. 
B) E-commerce makes it increasingly easy for companies to appeal to a global marketplace. 
C) The introduction of the Internet has occurred at different rates in different countries. 
D) There are many businesses and consumers who do not have access to electronic business media. 
E) The language of the Internet is English.

Question 19

The inability to be seen,tasted,or touched in a conventional sense; the characteristic of services that most strongly differentiates them from products is referred to as ________.

Accepted Answer

The answer of The inability to be seen,tasted,or touched in...

Question 20

Unused capacity in the form of an empty seen on an airplane becomes non-salable quickly.Once the plane has taken off,selling an empty seat is virtually impossible.An empty airplane seat provides an example of the ________ of services.

Accepted Answer

A) perishability 
B) service capacity 
C) customer involvement 
D) intangibility 
E) transparency 
A) perishability 
B) service capacity 
C) customer involvement 
D) intangibility 
E) transparency

Services have to come in unison with goods.

Regulations that impose larger operating costs on foreign service providers than on local competitors,that provide subsidies to local firms only,or that deny competitive opportunities to foreign suppliers are called ________.

Briefly discuss the role of services in the U.S.economy.

________ impose larger operating costs on foreign service providers than on local competitors,that provide subsidies to local firms only,or that dent competitive opportunities to foreign suppliers.

________ refers to the economic benefit of money spent in a country or region by travelers from outside the area.

The cost of communicating electronically or by telephone with other locations is called ________.

Service exporters gain credibility abroad by cultivating a professional image through public appearances at international trade events or conferences.

The language of the Internet is Spanish.

The major segments that comprise the service sector include all of the following EXCEPT:

In the early 1960s,the auto industry in Japan was just getting started.The auto industry in Japan at that time could be considered a(n)________.

Services that are provided in the areas of videotext,home banking,and home shopping are referred to as ________.

Describe the problems in service trade.

Global obstacles to service trade can be categorized into two major types:

________ refers to availability of full disclosure and information about key market factors such as supply,demand,quality,service,and prices.

Of the following,which is true of deregulatory efforts?

The 1984 ________ of the U.S.telecommunication giant AT&T gave rise to the deregulation of Japan's telecommunication monopoly NT&T in 1985.

Because services cannot be stored,much greater responsiveness to ________ must exist.

Of the following,which is NOT true of services and e-commerce?

The inability to be seen,tasted,or touched in a conventional sense; the characteristic of services that most strongly differentiates them from products is referred to as ________.

Unused capacity in the form of an empty seen on an airplane becomes non-salable quickly.Once the plane has taken off,selling an empty seat is virtually impossible.An empty airplane seat provides an example of the ________ of services.

The International Business Imperative

Trade and Investment

The Theory of Trade and Investment

The Balance of Payments

Culture

Politics and Law

Financial Markets

Economic Integration, emerging and Developing Markets

Strategic Planning

Corporate Governance and Reform

Coordination, implementation, and Control

Building the Knowledge Base Research Tools

Entry and Expansion

Marketing

Logistics

Financial Management

Human Resource Management

New Horizons

Filters

Exam 15: Services

Services have to come in unison with goods.

Regulations that impose larger operating costs on foreign service providers than on local competitors,that provide subsidies to local firms only,or that deny competitive opportunities to foreign suppliers are called ________.

Briefly discuss the role of services in the U.S.economy.

________ impose larger operating costs on foreign service providers than on local competitors,that provide subsidies to local firms only,or that dent competitive opportunities to foreign suppliers.

________ refers to the economic benefit of money spent in a country or region by travelers from outside the area.

The cost of communicating electronically or by telephone with other locations is called ________.

Service exporters gain credibility abroad by cultivating a professional image through public appearances at international trade events or conferences.

The language of the Internet is Spanish.

The major segments that comprise the service sector include all of the following EXCEPT:

In the early 1960s,the auto industry in Japan was just getting started.The auto industry in Japan at that time could be considered a(n)________.

Services that are provided in the areas of videotext,home banking,and home shopping are referred to as ________.

Describe the problems in service trade.

Global obstacles to service trade can be categorized into two major types:

________ refers to availability of full disclosure and information about key market factors such as supply,demand,quality,service,and prices.

Of the following,which is true of deregulatory efforts?

The 1984 ________ of the U.S.telecommunication giant AT&T gave rise to the deregulation of Japan's telecommunication monopoly NT&T in 1985.

Because services cannot be stored,much greater responsiveness to ________ must exist.

Of the following,which is NOT true of services and e-commerce?

The inability to be seen,tasted,or touched in a conventional sense; the characteristic of services that most strongly differentiates them from products is referred to as ________.

Unused capacity in the form of an empty seen on an airplane becomes non-salable quickly.Once the plane has taken off,selling an empty seat is virtually impossible.An empty airplane seat provides an example of the ________ of services.

The International Business Imperative

Trade and Investment

The Theory of Trade and Investment

The Balance of Payments

Culture

Politics and Law

Financial Markets

Economic Integration, emerging and Developing Markets

Strategic Planning

Corporate Governance and Reform

Coordination, implementation, and Control

Building the Knowledge Base Research Tools

Entry and Expansion

Marketing

Logistics

Financial Management

Human Resource Management

New Horizons

Filters