Exam 5: Using Is to Improve Processes

A process can be improved by outsourcing an activity.

Managers should not marry measures; they need to be able to move on when a better measurement option emerges.

Which of the following information systems facilitate operational processes?

What are human resources processes? Give examples of operational,managerial,and strategic human resources processes.

Explain the advantages and disadvantages of automating a process.

Describe operational,managerial,and strategic service processes with the help of an example.

________ means that a computer does an activity or a part of an activity that was once done by a person.

Which of the following is true about managerial processes?

What are technology development processes? Give examples of such processes at the operational,managerial,and strategic level.

The sales process that records the sales order,ships the product,and bills the customer is a(n)________ process.

Efficiency objectives seek to conserve limited resources while effectiveness objectives help achieve a company strategy.

James works at a local electronics store.He is responsible for ordering supplies,paying bills,and informing regular customers about the latest products that are available.James is responsible for the ________ processes at the store.

What are managerial processes?

Which of the following is an example of a strategic human resources process?

Typically,information systems use ________ to improve processes to limit the behavior of users.

Technology development processes include designing,developing,and testing technology in support of the primary activities in the value chain.

Resources are defined as tasks within a business process.

How can the management improve processes using process objectives?

Which of the following is true about operational processes?

A business process is a sequence of activities for accomplishing a function.