Exam 18: Labour-Management Relations
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Exam 11: Part 1: Product and Promotion: Creating and Communicating Value187 Questions
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Exam 13: Management, motivation, and Leadership: Bringing Business to Life215 Questions
Exam 14: Human Resource Management: Building a Top-Quality Workforce138 Questions
Exam 15: Managing Information and Technology: Finding New Ways to Learn and Link170 Questions
Exam 16: Operations Management: Putting It All Together167 Questions
Exam 17: The World Marketplace: Business Without Borders156 Questions
Exam 18: Labour-Management Relations45 Questions
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Which of the following is the process by which representatives of labour and management attempt to negotiate a mutually acceptable labour agreement?
(Multiple Choice)
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Distributive bargaining is the traditional adversarial approach to collective bargaining.
(True/False)
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A craft union consists of workers who possess the same skill or are in the same profession.
(True/False)
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What is the term for an employment arrangement that requires the employer to hire only workers who already belong to the union?
(Multiple Choice)
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Which of the following is a complaint made by a worker accusing the employer of violating the terms of a collective bargaining agreement?
(Multiple Choice)
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In interest-based collective bargaining,the two sides explore the issues in depth and work together to find mutually acceptable solutions with a goal of creating a "win-win" outcome.
(True/False)
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Which of the following is a union composed of workers employed in the same industry?
(Multiple Choice)
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What is suggested by a comparison of wages and benefits of unionized workers with those of nonunion workers with similar qualifications and performing similar jobs?
(Multiple Choice)
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Which of the following involves bringing in an outsider who attempts to help two sides of a dispute reach an agreement?
(Multiple Choice)
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Which of the following is an employment arrangement in which a company may hire nonunion workers,but all workers represented by the union must become union members within a specified time period to keep their jobs?
(Multiple Choice)
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In recent years,many Canadian employers have become increasingly aggressive in their use of antiunion tactics.
(True/False)
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After a period of decline from the early 1980s through the mid-1990s,union membership in the private sector has grown significantly since the late 1990s.
(True/False)
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Picketing is a legal union tactic during a labour dispute as long as it is peaceful and the picketers don't prevent people who don't support the union's position from entering the business.
(True/False)
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A lockout is a work stoppage initiated by workers when they see that the company will not agree to their demands.
(True/False)
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Jeff Riddle is a member of his union's collective bargaining team,and Sharon Banion is on the management's bargaining team.As part of the negotiating process,Jeff and Sharon are working together to find ways to provide workers with more flexible work schedules and improve worker productivity.They hope to combine these two goals to create a win-win solution that can be incorporated into the new labour contract.This approach suggests that the two sides are using a tactic known as distributive bargaining.
(True/False)
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Which of the following employment arrangements is most likely to result in a "free rider" problem for a union?
(Multiple Choice)
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Which of the following is a union composed of workers who share the same skill or work in the same profession?
(Multiple Choice)
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Arbitration is a process in which a neutral third party has the authority to resolve a dispute by rendering a binding decision.
(True/False)
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Unions representing workers in construction trades and the National Hockey League Players' Association are examples of which of the following?
(Multiple Choice)
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Under a closed shop arrangement,unions are not permitted,and an employer can fire any workers who attempt to organize or join a union.
(True/False)
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