Exam 15: Managing Information and Technology: Finding New Ways to Learn and Link

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Electronic bill presentment and payment is a method in which bills are sent to customers via e-mail.Many banks offer this service.

(True/False)
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In order to provide more security,many companies have begun relying on which of the following methods,such as fingerprint scanners,to prevent unauthorized access to sensitive materials?

(Multiple Choice)
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What is used by the online version of TurboTax™,which asks a series of questions to lead clients through the process of filing a tax return?

(Multiple Choice)
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Which of the following is a very large,organization-wide database providing a centralized location for storing data gathered from sources both internal and external to the organization?

(Multiple Choice)
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Which of these markets have greater numbers of customers but with fewer dollars to spend?

(Multiple Choice)
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A data warehouse is a physical storage facility used by management to store and file all hard copies of important documents generated by the business.

(True/False)
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The World Wide Web is simply another name for the Internet.

(True/False)
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Radio frequency identification (RFID)is the use of microchips to transmit information about a device,product,or person to a RFID reader that is within range.

(True/False)
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Data are facts and figures that have been organized in a way that makes them immediately useful to decision makers.

(True/False)
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Intellectual property refers to products that result from creative and intellectual effort,such as books,musical works,inventions,and computer software.

(True/False)
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What type of e-commerce involves the purchase of consumer goods and services,including clothing,music,and even investments?

(Multiple Choice)
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The fundamental form of system software is the operating system,which controls the way the computer functions at its most basic level.

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What is purpose of system software? Describe the two basic types of system software.

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Companies use a secure socket layer (SSL)protocol to secure payment information transmitted over the Internet from a consumer to a business.

(True/False)
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What is the term for the buying,selling,and servicing of products over a network,usually the Internet?

(Multiple Choice)
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E-marketplaces are a great new way for companies to make quick payments with little effort but they require expensive dedicated connections between firms.

(True/False)
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Discuss the role of information technology in e-commerce.

(Essay)
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Describe three challenges that have been created or made more serious due to the development of Internet-based technologies.

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Viral marketing is not as effective as traditional buzz marketing because the latter tactic allows for messages to reach a wider audience at a faster speed.

(True/False)
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Which of the following are the raw facts and figures businesses collect?

(Multiple Choice)
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