Exam 4: Communication: The Key to Resonant Relationships

Filtering is deliberate miscommunication.

Which models present communication as a linear process?

To give emphasis to words a person may choose to ________.

The earliest forms of language probably included ________.

In a(n)________,one person completely controls the flow of information to all people in the system.

Which of the following is NOT a category of Grice's four maxims for effective communication?

After three successful rounds of internal testing,the CEO of A7 Energy issued a statement to the press that the company had discovered a method to power homes using only ambient air.What kind of communication was the CEO engaging in?

Human language is ________.

Your boss has asked you to design a new customer service system for a gift basket company.Should you choose a traditional telephone system or an e-mail system? Explain your choice.

Why are face-to-face meetings between people usually much more meaningful than telephone or written exchanges?

Which of the following is communicated by vocal intonation?

Men use communication to define their status,while women use communication to assert their independence.

Sanjay told his manager Keith about some affordable office space that is coming on the market.Keith then shared this information with the company's CEO.What kind of communication are both Sanjay and Keith engaging in?

People often feel that they lose face when they are asked to do something that they think is beneath their status.

Your "face" is ________.

In most cases,words ________.

When you ask for help,you use negative politeness to show that ________.

Using jargon can be helpful within a particular profession,but jargon can limit communication for members of an organization who are not familiar with it.How would you solve this problem in your company?