Exam 7: Change: a Focus on Adaptability and Resiliency

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Describe the Gestalt cycle,and explain how "analysis paralysis" occurs.

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Change in the Gestalt cycle begins when an individual or organization senses something that is not quite right,and moves on to become aware of a deficiency or a need to make a change.The individual or organization then progresses to other steps in the cycle - mobilizing resources,going into action,and making contact by facing the change head on.Sometimes,however,people stall in one of the first two stages of the process.They become "paralyzed" - spending all of their efforts trying to sense and become aware of the problem rather than taking concrete steps to make a change and solve the problem.They cannot move on to the other steps and complete the cycle through resolution,closure and assessment.

The Reagan administration in the 1980s contributed to the economic crisis that began in 2007 by ________.

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In force field analysis,the default "normal" state is characterized by ________.

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When a worker does only what the manager orders,he is engaging in active resistance.

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Throughout human history,change has been rapid and constant.

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Managers can typically expect to stay in their job for about five years.

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A sense of calm is likely to be a ________.

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As an analyst with the Department of Commerce,your work focuses on emerging economies of the world.You need to identify areas that have a high percentage of young people.Which country would be best to focus on?

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Explain how Children's Medical Center of Dallas used Shea's lever model to initiate successful change.

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What produces optimal change when leading employees through the Gestalt cycle?

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An employment agency for medical professionals is looking to expand operations outside the United States.These jobs typically are most plentiful in countries with aging populations.Which country would be best for the agency to consider?

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In force field analysis,which of these takes place during the change or unfreezing stage?

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Which group enjoys the highest average earning across occupations working full-time in the United States?

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After the global slowdown in 2008,growth rates in India and China ________ those in the United States and Canada.

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Employees respond to change in many ways.Which of the following is NOT considered a form of passive resistance to change?

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Today,the fastest growing economies are in ________.

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Bottom-up changes sometimes originate from managers.

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In Peter Vaill's view of change,the default "normal" state is characterized by ________.

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You are the general manager for a large ski resort.As you implement new policies,employees are being passively resistant to change.What would indicate this?

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In the Gestalt cycle of experience,the sixth and final step is resolution.Which sequence correctly identifies the first five steps of the cycle?

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