Exam 7: Change: a Focus on Adaptability and Resiliency

Skipping steps is a major cause of problems in the Gestalt cycle.

You are a motion picture executive and have decided that your struggling studio will avoid making blockbuster action films.Instead,it will focus on fresh scripts from new directors who take risks.Which of Kotter's stages are you focusing on?

Which of the following is NOT an approach to organizational change according to the Nadler and Tushman model?

In marketing,the "long tail" refers to selling to an extremely ________.

Women make up what fraction of the total workforce?

Patagonia is seen as special because it is a company that can make a good profit and ________.

Organization development focuses on ________ change.

Which of the following is NOT considered a key power-related skill needed by change agents?

Which of the following stages from Kotter's model would require a manager to draw heavily on emotional intelligence?

Six weeks ago,Nola implemented a new policy for her sales team to attend two outside networking events per week to expand their contacts.Two of her top salespeople have complied,but Rob seems to have an excuse every week for not attending events.Which of the following best describes Rob's response to Nola's new policy?

Like frogs,human beings are hardwired to take notice of ________ changes.

Kotter's Stage 6 builds confidence in change by ________.

African Americans earn 25 percent more than Whites,and 43 percent more than Latinos.

Joan Snyder Kuhl of Forest Laboratories has simple advice for leading organizations through change.What is it?

Explain how emotions can hijack our brain during times of change.

A colleague argues that if Vaill's permanent white water metaphor is true,managers will soon be rendered obsolete because there is no way to manage in a totally chaotic system.How do you respond to this characterization?

Incremental approaches to change include tuning and adaptation.

It's important for leaders to recognize that change is ________ for most people.

A school district has hired you to carry out an action research project to assess and refine its new reading program.Explain what you would plan to do.

Shea thinks that meaningful change occurs only when ________.