Question 1

In force field analysis,"change" is characterized by ________.

Accepted Answer

A)  driving forces being equal to restraining forces 
B)  driving forces being less than restraining forces 
C)  driving forces being greater than restraining forces 
D)  driving and restraining forces being balanced 
A)  driving forces being equal to restraining forces 
B)  driving forces being less than restraining forces 
C)  driving forces being greater than restraining forces 
D)  driving and restraining forces being balanced

Question 2

Having a diverse work force usually ________.

Accepted Answer

A)  improves decision making by widening perspective 
B)  has no effect on decision making 
C)  improves decision making by narrowing perspective 
D)  downgrades decision making by widening perspective 
A)  improves decision making by widening perspective 
B)  has no effect on decision making 
C)  improves decision making by narrowing perspective 
D)  downgrades decision making by widening perspective

Question 3

The parasympathetic nervous system is activated by negative emotional attractors.

Accepted Answer

A) True 
 B)False

Question 4

According to Shea's model,a bomb is something that is not important,but you should spend time with it.

Accepted Answer

A) True 
 B)False

Question 5

The Clinton administration in the 1990s contributed to the economic crisis that began in 2007 by ________.

Accepted Answer

A)  allowing predatory lending 
B)  allowing commercial banks to function like investment banks 
C)  expanding the derivatives market 
D)  using low interest rates to initiate a housing boom in which prices rose far faster than income 
A)  allowing predatory lending 
B)  allowing commercial banks to function like investment banks 
C)  expanding the derivatives market 
D)  using low interest rates to initiate a housing boom in which prices rose far faster than income

Question 6

Janice is a literary agent who has read a very clever book about computers.It would not be a runaway best-seller,but would be very popular among techno-geeks.This book can take advantage of ________.

Accepted Answer

A)  the long tail 
B)  the short tail 
C)  product placement 
D)  market diversity 
A)  the long tail 
B)  the short tail 
C)  product placement 
D)  market diversity

Question 7

Which statement is TRUE about women's earnings?

Accepted Answer

A)  Women generally earn more money than men. 
B)  Asian women generally earn more money than Asian men. 
C)  Women generally earn about the same amount of money as men. 
D)  Women generally earn less money than men. 
A)  Women generally earn more money than men. 
B)  Asian women generally earn more money than Asian men. 
C)  Women generally earn about the same amount of money as men. 
D)  Women generally earn less money than men.

Question 8

Jules works for a nonprofit focused on economic justice.She's conducting a study on U.S.pay scales.Her research should indicate that the population segment with the lowest pay scale is ________.

Accepted Answer

A)  African-American males 
B)  White females 
C)  African-American females 
D)  Latino females 
A)  African-American males 
B)  White females 
C)  African-American females 
D)  Latino females

Question 9

General Electric used an anticipatory approach to gain a major market share in the production of ________.

Accepted Answer

A)  automobile engines 
B)  wind turbines 
C)  nuclear power plants 
D)  fuel-efficient cars 
A)  automobile engines 
B)  wind turbines 
C)  nuclear power plants 
D)  fuel-efficient cars

Question 10

Vaill's perspective sees change as the status quo that managers must face.

Accepted Answer

A) True 
 B)False

Question 11

Human beings are hardwired to notice dramatic changes more than gradual changes.

Accepted Answer

A) True 
 B)False

Question 12

Action research focuses on initiating change ________.

Accepted Answer

A)  after a research project is complete 
B)  before a research project has begun 
C)  while a research project is in progress 
D)  without intervening in a group 
A)  after a research project is complete 
B)  before a research project has begun 
C)  while a research project is in progress 
D)  without intervening in a group

Question 13

In Kotter's model of change,a leader's first task is to ________.

Accepted Answer

A)  get the right people involved in making change 
B)  create a strategic vision 
C)  convince people that there is an urgent need for change 
D)  communicate a vision of change to the entire organization 
A)  get the right people involved in making change 
B)  create a strategic vision 
C)  convince people that there is an urgent need for change 
D)  communicate a vision of change to the entire organization

Question 14

Which statement is TRUE?

Accepted Answer

A)  The fastest-growing economies in the world belong to the world's most prosperous nations. 
B)  The world's economic balance of power is shifting toward countries with aging populations. 
C)  Economies in the East and South, such as those of China and India, are quickly overtaking the traditional powers in terms of economic growth. 
D)  The wealthiest countries have the world's fastest-growing economies. 
A)  The fastest-growing economies in the world belong to the world's most prosperous nations. 
B)  The world's economic balance of power is shifting toward countries with aging populations. 
C)  Economies in the East and South, such as those of China and India, are quickly overtaking the traditional powers in terms of economic growth. 
D)  The wealthiest countries have the world's fastest-growing economies.

Question 15

You are leading a team through the Gestalt cycle to explore major strategic changes that can successfully guide your company through a tough economy.After a few weeks of task force meetings,you realize the group is stuck in analysis paralysis.How would you address this problem?

Accepted Answer

Possible response: In analysis paralysis

Question 16

Which of the following was NOT a feature of subprime lending in the housing market in 2005?

Accepted Answer

A)  People took out loans that they could not afford. 
B)  Banks discouraged subprime lending. 
C)  Subprime lending made up 20 percent of the market. 
D)  Mortgage terms often changed after a couple of years. 
A)  People took out loans that they could not afford. 
B)  Banks discouraged subprime lending. 
C)  Subprime lending made up 20 percent of the market. 
D)  Mortgage terms often changed after a couple of years.

Question 17

Which approach to change is both strategic and reactive?

Accepted Answer

A)  tuning 
B)  adaptation 
C)  reorientation 
D)  re-creation 
A)  tuning 
B)  adaptation 
C)  reorientation 
D)  re-creation

Question 18

According to Shea,spending time on something that is not critical to an organization is termed a(n)________.

Accepted Answer

A)  focus 
B)  bomb 
C)  waste 
D)  ignore 
A)  focus 
B)  bomb 
C)  waste 
D)  ignore

Question 19

Companies such as KFC acknowledge diversity by ________.

Accepted Answer

A)  selling the same products in different markets around the world 
B)  selling different products that cater to different markets around the world 
C)  requiring managers to be multi-ethnic 
D)  insisting that all managers speak at least two languages 
A)  selling the same products in different markets around the world 
B)  selling different products that cater to different markets around the world 
C)  requiring managers to be multi-ethnic 
D)  insisting that all managers speak at least two languages

Question 20

Tracy has been hired as superintendent of schools for a large city.Student achievement test scores are far below the norm,so she implements a force field analysis to initiate some major changes.What would Lewin say Tracy must consider to be successful?

Accepted Answer

A)  the slow pace of incremental change 
B)  the subsystem levers 
C)  the context of the situation 
D)  being a participant in the situation 
A)  the slow pace of incremental change 
B)  the subsystem levers 
C)  the context of the situation 
D)  being a participant in the situation

In force field analysis,"change" is characterized by ________.

Having a diverse work force usually ________.

The parasympathetic nervous system is activated by negative emotional attractors.

According to Shea's model,a bomb is something that is not important,but you should spend time with it.

The Clinton administration in the 1990s contributed to the economic crisis that began in 2007 by ________.

Janice is a literary agent who has read a very clever book about computers.It would not be a runaway best-seller,but would be very popular among techno-geeks.This book can take advantage of ________.

Which statement is TRUE about women's earnings?

Jules works for a nonprofit focused on economic justice.She's conducting a study on U.S.pay scales.Her research should indicate that the population segment with the lowest pay scale is ________.

General Electric used an anticipatory approach to gain a major market share in the production of ________.

Vaill's perspective sees change as the status quo that managers must face.

Human beings are hardwired to notice dramatic changes more than gradual changes.

Action research focuses on initiating change ________.

In Kotter's model of change,a leader's first task is to ________.

Which statement is TRUE?

You are leading a team through the Gestalt cycle to explore major strategic changes that can successfully guide your company through a tough economy.After a few weeks of task force meetings,you realize the group is stuck in analysis paralysis.How would you address this problem?

Which of the following was NOT a feature of subprime lending in the housing market in 2005?

Which approach to change is both strategic and reactive?

According to Shea,spending time on something that is not critical to an organization is termed a(n)________.

Companies such as KFC acknowledge diversity by ________.

Tracy has been hired as superintendent of schools for a large city.Student achievement test scores are far below the norm,so she implements a force field analysis to initiate some major changes.What would Lewin say Tracy must consider to be successful?

Managing and Leading Today: The New Rules

The Leadership Imperative

Motivation and Meaning

Communication: The Key to Resonant Relationships

Planning and Strategy: Bringing the Vision to Life

The Human Side of Planning: Decision Making and Critical Thinking

Workplace Essentials: Creativity,innovation,and a Spirit of Entrepreneurship

Organizing for a Complex World: Structure and Design

Teams and Teambuilding

Working in a Virtual World: Technology As a Way of Life

Organizational Controls: People, processes, quality, and Results

Culture: Its Powerful

Globalization: Managing Effectively in a Global Economic Environment

Sustainability and Corporate Social Responsibility: Ensuring the Future

Managing and Leading for Tomorrow

Filters

Exam 7: Change: a Focus on Adaptability and Resiliency

In force field analysis,"change" is characterized by ________.

Having a diverse work force usually ________.

The parasympathetic nervous system is activated by negative emotional attractors.

According to Shea's model,a bomb is something that is not important,but you should spend time with it.

The Clinton administration in the 1990s contributed to the economic crisis that began in 2007 by ________.

Janice is a literary agent who has read a very clever book about computers.It would not be a runaway best-seller,but would be very popular among techno-geeks.This book can take advantage of ________.

Which statement is TRUE about women's earnings?

Jules works for a nonprofit focused on economic justice.She's conducting a study on U.S.pay scales.Her research should indicate that the population segment with the lowest pay scale is ________.

General Electric used an anticipatory approach to gain a major market share in the production of ________.

Vaill's perspective sees change as the status quo that managers must face.

Human beings are hardwired to notice dramatic changes more than gradual changes.

Action research focuses on initiating change ________.

In Kotter's model of change,a leader's first task is to ________.

Which statement is TRUE?

You are leading a team through the Gestalt cycle to explore major strategic changes that can successfully guide your company through a tough economy.After a few weeks of task force meetings,you realize the group is stuck in analysis paralysis.How would you address this problem?

Which of the following was NOT a feature of subprime lending in the housing market in 2005?

Which approach to change is both strategic and reactive?

According to Shea,spending time on something that is not critical to an organization is termed a(n)________.

Companies such as KFC acknowledge diversity by ________.

Tracy has been hired as superintendent of schools for a large city.Student achievement test scores are far below the norm,so she implements a force field analysis to initiate some major changes.What would Lewin say Tracy must consider to be successful?

Managing and Leading Today: The New Rules

The Leadership Imperative

Motivation and Meaning

Communication: The Key to Resonant Relationships

Planning and Strategy: Bringing the Vision to Life

The Human Side of Planning: Decision Making and Critical Thinking

Workplace Essentials: Creativity,innovation,and a Spirit of Entrepreneurship

Organizing for a Complex World: Structure and Design

Teams and Teambuilding

Working in a Virtual World: Technology As a Way of Life

Organizational Controls: People, processes, quality, and Results

Culture: Its Powerful

Globalization: Managing Effectively in a Global Economic Environment

Sustainability and Corporate Social Responsibility: Ensuring the Future

Managing and Leading for Tomorrow

Filters