Question 1

The ____________ concept of organizational systems affects and is affected by various and constantly changing forces.

Accepted Answer

A) closed 
B) open 
C) practical 
D) boundary-bound 
A) closed 
B) open 
C) practical 
D) boundary-bound B

Question 2

Within a company's formal and social subsystems,a __________ normally emerges.

Accepted Answer

A) a legal sub assembly 
B) political subculture 
C) distinctive miniculture 
D) bureaucratic system 
A) a legal sub assembly 
B) political subculture 
C) distinctive miniculture 
D) bureaucratic system C

Question 3

Match the options below with the correct phrases:
-labor force

Accepted Answer

A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries 
A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries D

Question 4

Match the options below with the correct phrases:
-competitors

Accepted Answer

A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries 
A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries

Question 5

The forces that create challenges,risks,opportunities,and changes for every organization are called:

Accepted Answer

A) indirectly interactive. 
B) natural. 
C) sociocultural. 
D) environmental. 
A) indirectly interactive. 
B) natural. 
C) sociocultural. 
D) environmental.

Question 6

Match the options below with the correct phrases:
-stakeholders

Accepted Answer

A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries 
A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries

Question 7

Boundary spanners look for developments that do not influence plans,forecasts,decisions,and organizations.

Accepted Answer

A) True 
 B)False

Question 8

Match the options below with the correct phrases:
-organizational culture

Accepted Answer

A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries 
A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries

Question 9

The process of collecting information about the external environment to identify and analyze trends is called:

Accepted Answer

A) environmental scanning. 
B) production scanning. 
C) the systems approach. 
D) processing. 
A) environmental scanning. 
B) production scanning. 
C) the systems approach. 
D) processing.

Question 10

Owners,customers,suppliers,and competitors are forces of an organization's system that interact ____________.

Accepted Answer

A) within the organization 
B) only in closed systems 
C) indirectly 
D) directly 
A) within the organization 
B) only in closed systems 
C) indirectly 
D) directly

Question 11

Organizational climates are ____________ corporate cultures.

Accepted Answer

A) a detriment to 
B) not related to 
C) counter-productive to 
D) an extension or outgrowth of 
A) a detriment to 
B) not related to 
C) counter-productive to 
D) an extension or outgrowth of

Question 12

What an organization does best is its::

Accepted Answer

A) vision. 
B) core competencies. 
C) mission. 
D) core values. 
A) vision. 
B) core competencies. 
C) mission. 
D) core values.

Question 13

Match the options below with the correct phrases:
-core competencies

Accepted Answer

A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries 
A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries

Question 14

________ serve as a baseline for actions and decision making and guide employees in the organization's intentions and interests.

Accepted Answer

A) Habits 
B) Values 
C) Health 
D) Wealth 
A) Habits 
B) Values 
C) Health 
D) Wealth

Question 15

The surrounding region or community's permanent framework such as dams,power stations,roads,railways,harbors,and airports is known as:

Accepted Answer

A) information. 
B) infrastructure. 
C) materials. 
D) finances. 
A) information. 
B) infrastructure. 
C) materials. 
D) finances.

Question 16

Every organization's internal environment is composed of elements within its borders that managers create,acquire,and utilize.

Accepted Answer

A) True 
 B)False

Question 17

Monitoring events and trends outside a manager's specific area of influence is called boundary splitting.

Accepted Answer

A) True 
 B)False

Question 18

Match the options below with the correct phrases:
-intellectual capital

Accepted Answer

A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries 
A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries

Question 19

A financial resource that is important for U.S.corporations is ____________.

Accepted Answer

A) assets 
B) alliance funds 
C) corporate stock 
D) new customer base 
A) assets 
B) alliance funds 
C) corporate stock 
D) new customer base

Question 20

External forces are outside the control of the manager.

Accepted Answer

A) True 
 B)False

The ____________ concept of organizational systems affects and is affected by various and constantly changing forces.

Within a company's formal and social subsystems,a __________ normally emerges.

Match the options below with the correct phrases: -labor force

Match the options below with the correct phrases: -competitors

The forces that create challenges,risks,opportunities,and changes for every organization are called:

Match the options below with the correct phrases: -stakeholders

Boundary spanners look for developments that do not influence plans,forecasts,decisions,and organizations.

Match the options below with the correct phrases: -organizational culture

The process of collecting information about the external environment to identify and analyze trends is called:

Owners,customers,suppliers,and competitors are forces of an organization's system that interact ____________.

Organizational climates are ____________ corporate cultures.

What an organization does best is its::

Match the options below with the correct phrases: -core competencies

________ serve as a baseline for actions and decision making and guide employees in the organization's intentions and interests.

The surrounding region or community's permanent framework such as dams,power stations,roads,railways,harbors,and airports is known as:

Every organization's internal environment is composed of elements within its borders that managers create,acquire,and utilize.

Monitoring events and trends outside a manager's specific area of influence is called boundary splitting.

Match the options below with the correct phrases: -intellectual capital

A financial resource that is important for U.S.corporations is ____________.

External forces are outside the control of the manager.

Management: An Overview

Management Thought: Past and Present

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Exam 3: The Managers Environment

The ____________ concept of organizational systems affects and is affected by various and constantly changing forces.

Within a company's formal and social subsystems,a __________ normally emerges.

Match the options below with the correct phrases: -labor force

Match the options below with the correct phrases: -competitors

The forces that create challenges,risks,opportunities,and changes for every organization are called:

Match the options below with the correct phrases: -stakeholders

Boundary spanners look for developments that do not influence plans,forecasts,decisions,and organizations.

Match the options below with the correct phrases: -organizational culture

The process of collecting information about the external environment to identify and analyze trends is called:

Owners,customers,suppliers,and competitors are forces of an organization's system that interact ____________.

Organizational climates are ____________ corporate cultures.

What an organization does best is its::

Match the options below with the correct phrases: -core competencies

________ serve as a baseline for actions and decision making and guide employees in the organization's intentions and interests.

The surrounding region or community's permanent framework such as dams,power stations,roads,railways,harbors,and airports is known as:

Every organization's internal environment is composed of elements within its borders that managers create,acquire,and utilize.

Monitoring events and trends outside a manager's specific area of influence is called boundary splitting.

Match the options below with the correct phrases: -intellectual capital

A financial resource that is important for U.S.corporations is ____________.

External forces are outside the control of the manager.

Management: An Overview

Management Thought: Past and Present

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters