Question 1

Match the options below with the correct phrases:
-suppliers

Accepted Answer

A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries 
A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries

Question 2

Values,beliefs,habits,norms,and behavior make up the organizational ____________.

Accepted Answer

A) profit motive 
B) culture 
C) financial picture 
D) legal system 
A) profit motive 
B) culture 
C) financial picture 
D) legal system

Question 3

A company's vision is the touchstone by which all offerings are judged.

Accepted Answer

A) True 
 B)False

Question 4

Breakthroughs in technology influence how efficiently businesses operate as well as the competitiveness and quality of the products and services.

Accepted Answer

A) True 
 B)False

Question 5

An organization's indirectly interactive forces are less remote and generally beyond the ability of managers to control or influence to any great extent.

Accepted Answer

A) True 
 B)False

Question 6

Match the options below with the correct phrases:
-sociocultural forces

Accepted Answer

A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries 
A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries

Question 7

Match the options below with the correct phrases:
-organizational climate

Accepted Answer

A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries 
A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries

Question 8

The most significant cause for an organization's success is a continuing focus on its:

Accepted Answer

A) core competencies. 
B) organization downsizing. 
C) deployment of labor. 
D) cost overruns. 
A) core competencies. 
B) organization downsizing. 
C) deployment of labor. 
D) cost overruns.

Question 9

An organization skilled at creating,acquiring,and transferring knowledge is called a:

Accepted Answer

A) learning organization. 
B) boundaryless organization. 
C) resource organization. 
D) cultured organization. 
A) learning organization. 
B) boundaryless organization. 
C) resource organization. 
D) cultured organization.

Question 10

Along with intangible assets,intellectual capital constitutes the current worth of a company and its future prospects.

Accepted Answer

A) True 
 B)False

Question 11

Match the options below with the correct phrases:
-technological forces

Accepted Answer

A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries 
A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries

Question 12

How people feel about working in their company is called organizational culture.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is not considered an input in an open system?

Accepted Answer

A) facilities 
B) finances 
C) social responsible behavior 
D) machinery 
A) facilities 
B) finances 
C) social responsible behavior 
D) machinery

Question 14

The labor force is part of the internal environment.

Accepted Answer

A) True 
 B)False

Question 15

All of the following are elements of organizational culture except:

Accepted Answer

A) shared values. 
B) philosophies. 
C) norms of behavior. 
D) product evaluation. 
A) shared values. 
B) philosophies. 
C) norms of behavior. 
D) product evaluation.

Question 16

Domestic and foreign economic,legal/political,sociocultural,technological,and natural forces are called:

Accepted Answer

A) non-threatening consideration. 
B) directly interactive forces. 
C) insignificant closed systems. 
D) indirectly interactive forces. 
A) non-threatening consideration. 
B) directly interactive forces. 
C) insignificant closed systems. 
D) indirectly interactive forces.

Question 17

An organization not defined or limited by horizontal,vertical,or external boundaries imposed by a predetermined structure is a boundaryless organization.

Accepted Answer

A) True 
 B)False

Question 18

Open organizational systems are constantly changing.

Accepted Answer

A) True 
 B)False

Question 19

Customers are never thought of as stakeholders.

Accepted Answer

A) True 
 B)False

Question 20

Match the options below with the correct phrases:
-economic forces

Accepted Answer

A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries 
A) firms that offer similar products in the organization's marketplace 
B) forces such as climate, weather, geography and geology that affect how businesses operate and locate their operations 
C) a system that regularly affects and is affected by various and constantly changing forces outside itself 
D) available, qualified, and potential employees 
E) the providers of resources to produce goods and services
F)all forces outside an organization's borders that interact directly or indirectly with it
G)company's expertise evolved over time
H)organizational experience, wisdom, knowledge, and expertise
I)the general framework of statutes enacted by legislatures
J)internal and external users or consumers of goods and services
K)influences and contributions from diverse groups outside an organization
L)employee's feelings about work
M)elements within organization's borders that managers create, acquire and utilize
N)owners, employees, customers, and suppliers
O)conditions that influence management decisions and the costs and availability of resources
P)the combined effects of processes, materials, knowledge, and other discoveries resulting from research and development activities
Q)the surveillance of outside areas and factors
R)gives an organization its distinct culture
S)domestic, and foreign economic, legal/ political, sociocultural, and natural forces
T)collecting information about the external environment
U)an organization's owners, customers, and external labor pool
V)organizations not defined by external boundaries

Match the options below with the correct phrases: -suppliers

Values,beliefs,habits,norms,and behavior make up the organizational ____________.

A company's vision is the touchstone by which all offerings are judged.

Breakthroughs in technology influence how efficiently businesses operate as well as the competitiveness and quality of the products and services.

An organization's indirectly interactive forces are less remote and generally beyond the ability of managers to control or influence to any great extent.

Match the options below with the correct phrases: -sociocultural forces

Match the options below with the correct phrases: -organizational climate

The most significant cause for an organization's success is a continuing focus on its:

An organization skilled at creating,acquiring,and transferring knowledge is called a:

Along with intangible assets,intellectual capital constitutes the current worth of a company and its future prospects.

Match the options below with the correct phrases: -technological forces

How people feel about working in their company is called organizational culture.

Which of the following is not considered an input in an open system?

The labor force is part of the internal environment.

All of the following are elements of organizational culture except:

Domestic and foreign economic,legal/political,sociocultural,technological,and natural forces are called:

An organization not defined or limited by horizontal,vertical,or external boundaries imposed by a predetermined structure is a boundaryless organization.

Open organizational systems are constantly changing.

Customers are never thought of as stakeholders.

Match the options below with the correct phrases: -economic forces

Management: An Overview

Management Thought: Past and Present

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Exam 3: The Managers Environment

Match the options below with the correct phrases: -suppliers

Values,beliefs,habits,norms,and behavior make up the organizational ____________.

A company's vision is the touchstone by which all offerings are judged.

Breakthroughs in technology influence how efficiently businesses operate as well as the competitiveness and quality of the products and services.

An organization's indirectly interactive forces are less remote and generally beyond the ability of managers to control or influence to any great extent.

Match the options below with the correct phrases: -sociocultural forces

Match the options below with the correct phrases: -organizational climate

The most significant cause for an organization's success is a continuing focus on its:

An organization skilled at creating,acquiring,and transferring knowledge is called a:

Along with intangible assets,intellectual capital constitutes the current worth of a company and its future prospects.

Match the options below with the correct phrases: -technological forces

How people feel about working in their company is called organizational culture.

Which of the following is not considered an input in an open system?

The labor force is part of the internal environment.

All of the following are elements of organizational culture except:

Domestic and foreign economic,legal/political,sociocultural,technological,and natural forces are called:

An organization not defined or limited by horizontal,vertical,or external boundaries imposed by a predetermined structure is a boundaryless organization.

Open organizational systems are constantly changing.

Customers are never thought of as stakeholders.

Match the options below with the correct phrases: -economic forces

Management: An Overview

Management Thought: Past and Present

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters