Question 1

The manager's job is a science where they work systematically and analytically and relying on intuition or judgment is not appropriate.

Accepted Answer

A) True 
 B)False  False

Question 2

Match the options below with the correct phrases:
-goal

Accepted Answer

A) processes, practices, techniques and tools of a specialty area 
B) the expectations of a manager's behavior 
C) foremen and supervisors 
D) the mental capacity to conceive and manipulate ideas 
E) individually and collectively setting and achieving goals by exercising related functions and coordinating various resources
F)Ben and Jerry's nationally recognized ice cream business
G)regional and district managers
H)an outcome to accomplish
I)the abilities to relate, interact, & communicate with others
J)both internal and external
K)long-term approach to customer relations
L)the various "rungs" of the organization's structural ladder
M)persons who allocate and oversee the use of resources
N)a special kind of goal
O)corporate presidents and vice presidents
P)concerned with what constitutes right and wrong human conduct
Q)features of a product or service that satisfy consumers
R)managers of specialty areas
S)includes people from differing age groups, genders, ethnic and racial background
T)getting people to follow
U)second wave of the world wide web
V)practical application of knowledge 
A) processes, practices, techniques and tools of a specialty area 
B) the expectations of a manager's behavior 
C) foremen and supervisors 
D) the mental capacity to conceive and manipulate ideas 
E) individually and collectively setting and achieving goals by exercising related functions and coordinating various resources
F)Ben and Jerry's nationally recognized ice cream business
G)regional and district managers
H)an outcome to accomplish
I)the abilities to relate, interact, & communicate with others
J)both internal and external
K)long-term approach to customer relations
L)the various "rungs" of the organization's structural ladder
M)persons who allocate and oversee the use of resources
N)a special kind of goal
O)corporate presidents and vice presidents
P)concerned with what constitutes right and wrong human conduct
Q)features of a product or service that satisfy consumers
R)managers of specialty areas
S)includes people from differing age groups, genders, ethnic and racial background
T)getting people to follow
U)second wave of the world wide web
V)practical application of knowledge H

Question 3

Match the options below with the correct phrases:
-CRM

Accepted Answer

A) processes, practices, techniques and tools of a specialty area 
B) the expectations of a manager's behavior 
C) foremen and supervisors 
D) the mental capacity to conceive and manipulate ideas 
E) individually and collectively setting and achieving goals by exercising related functions and coordinating various resources
F)Ben and Jerry's nationally recognized ice cream business
G)regional and district managers
H)an outcome to accomplish
I)the abilities to relate, interact, & communicate with others
J)both internal and external
K)long-term approach to customer relations
L)the various "rungs" of the organization's structural ladder
M)persons who allocate and oversee the use of resources
N)a special kind of goal
O)corporate presidents and vice presidents
P)concerned with what constitutes right and wrong human conduct
Q)features of a product or service that satisfy consumers
R)managers of specialty areas
S)includes people from differing age groups, genders, ethnic and racial background
T)getting people to follow
U)second wave of the world wide web
V)practical application of knowledge 
A) processes, practices, techniques and tools of a specialty area 
B) the expectations of a manager's behavior 
C) foremen and supervisors 
D) the mental capacity to conceive and manipulate ideas 
E) individually and collectively setting and achieving goals by exercising related functions and coordinating various resources
F)Ben and Jerry's nationally recognized ice cream business
G)regional and district managers
H)an outcome to accomplish
I)the abilities to relate, interact, & communicate with others
J)both internal and external
K)long-term approach to customer relations
L)the various "rungs" of the organization's structural ladder
M)persons who allocate and oversee the use of resources
N)a special kind of goal
O)corporate presidents and vice presidents
P)concerned with what constitutes right and wrong human conduct
Q)features of a product or service that satisfy consumers
R)managers of specialty areas
S)includes people from differing age groups, genders, ethnic and racial background
T)getting people to follow
U)second wave of the world wide web
V)practical application of knowledge K

Question 4

Which of the following does not describe an objective?

Accepted Answer

A) long term 
B) specific 
C) results-oriented 
D) measurable 
A) long term 
B) specific 
C) results-oriented 
D) measurable

Question 5

Which of the following describes the role in which the manager is responsible for determining who in the work unit gets the resources,and how much each person gets?

Accepted Answer

A) cashier 
B) controller 
C) resource allocator 
D) budget specialist 
A) cashier 
B) controller 
C) resource allocator 
D) budget specialist

Question 6

Match the options below with the correct phrases:
-functional managers

Accepted Answer

A) processes, practices, techniques and tools of a specialty area 
B) the expectations of a manager's behavior 
C) foremen and supervisors 
D) the mental capacity to conceive and manipulate ideas 
E) individually and collectively setting and achieving goals by exercising related functions and coordinating various resources
F)Ben and Jerry's nationally recognized ice cream business
G)regional and district managers
H)an outcome to accomplish
I)the abilities to relate, interact, & communicate with others
J)both internal and external
K)long-term approach to customer relations
L)the various "rungs" of the organization's structural ladder
M)persons who allocate and oversee the use of resources
N)a special kind of goal
O)corporate presidents and vice presidents
P)concerned with what constitutes right and wrong human conduct
Q)features of a product or service that satisfy consumers
R)managers of specialty areas
S)includes people from differing age groups, genders, ethnic and racial background
T)getting people to follow
U)second wave of the world wide web
V)practical application of knowledge 
A) processes, practices, techniques and tools of a specialty area 
B) the expectations of a manager's behavior 
C) foremen and supervisors 
D) the mental capacity to conceive and manipulate ideas 
E) individually and collectively setting and achieving goals by exercising related functions and coordinating various resources
F)Ben and Jerry's nationally recognized ice cream business
G)regional and district managers
H)an outcome to accomplish
I)the abilities to relate, interact, & communicate with others
J)both internal and external
K)long-term approach to customer relations
L)the various "rungs" of the organization's structural ladder
M)persons who allocate and oversee the use of resources
N)a special kind of goal
O)corporate presidents and vice presidents
P)concerned with what constitutes right and wrong human conduct
Q)features of a product or service that satisfy consumers
R)managers of specialty areas
S)includes people from differing age groups, genders, ethnic and racial background
T)getting people to follow
U)second wave of the world wide web
V)practical application of knowledge

Question 7

Managers must be able to sense the need for change in themselves,the need for change in their areas of influence and organization to be successful.

Accepted Answer

A) True 
 B)False

Question 8

Making decisions regarding next year's budget is an example of which of the following management functions?

Accepted Answer

A) organizing 
B) staffing 
C) planning 
D) controlling 
A) organizing 
B) staffing 
C) planning 
D) controlling

Question 9

Which of the following is not one of the business functions that are universal and apply to every type of business?

Accepted Answer

A) power team training 
B) marketing 
C) operations 
D) finance 
A) power team training 
B) marketing 
C) operations 
D) finance

Question 10

The five managerial functions are each separate,independent,and isolated activities of daily work.

Accepted Answer

A) True 
 B)False

Question 11

America's equal employment opportunity laws do not help to guarantee access to organizations for all its citizens.

Accepted Answer

A) True 
 B)False

Question 12

Managers whose expertise lies primarily in one or another of the speciality areas such as marketing,operations,or finance are known as:

Accepted Answer

A) middle managers. 
B) supervisors. 
C) top managers. 
D) functional managers. 
A) middle managers. 
B) supervisors. 
C) top managers. 
D) functional managers.

Question 13

Match the options below with the correct phrases:
-first-line management

Accepted Answer

A) processes, practices, techniques and tools of a specialty area 
B) the expectations of a manager's behavior 
C) foremen and supervisors 
D) the mental capacity to conceive and manipulate ideas 
E) individually and collectively setting and achieving goals by exercising related functions and coordinating various resources
F)Ben and Jerry's nationally recognized ice cream business
G)regional and district managers
H)an outcome to accomplish
I)the abilities to relate, interact, & communicate with others
J)both internal and external
K)long-term approach to customer relations
L)the various "rungs" of the organization's structural ladder
M)persons who allocate and oversee the use of resources
N)a special kind of goal
O)corporate presidents and vice presidents
P)concerned with what constitutes right and wrong human conduct
Q)features of a product or service that satisfy consumers
R)managers of specialty areas
S)includes people from differing age groups, genders, ethnic and racial background
T)getting people to follow
U)second wave of the world wide web
V)practical application of knowledge 
A) processes, practices, techniques and tools of a specialty area 
B) the expectations of a manager's behavior 
C) foremen and supervisors 
D) the mental capacity to conceive and manipulate ideas 
E) individually and collectively setting and achieving goals by exercising related functions and coordinating various resources
F)Ben and Jerry's nationally recognized ice cream business
G)regional and district managers
H)an outcome to accomplish
I)the abilities to relate, interact, & communicate with others
J)both internal and external
K)long-term approach to customer relations
L)the various "rungs" of the organization's structural ladder
M)persons who allocate and oversee the use of resources
N)a special kind of goal
O)corporate presidents and vice presidents
P)concerned with what constitutes right and wrong human conduct
Q)features of a product or service that satisfy consumers
R)managers of specialty areas
S)includes people from differing age groups, genders, ethnic and racial background
T)getting people to follow
U)second wave of the world wide web
V)practical application of knowledge

Question 14

Quality of organizational achievements can be identified by measuring ____________.

Accepted Answer

A) amounts of immediate profits 
B) expanding overseas markets 
C) number of skilled employees 
D) customer needs being met 
A) amounts of immediate profits 
B) expanding overseas markets 
C) number of skilled employees 
D) customer needs being met

Question 15

It is reasonable to expect that a lower-level manager spend proportionately more time on planning than an upper-level manager.

Accepted Answer

A) True 
 B)False

Question 16

The information role that constantly scans the environment is:

Accepted Answer

A) monitor 
B) disseminator 
C) externalist 
D) spokesperson 
A) monitor 
B) disseminator 
C) externalist 
D) spokesperson

Question 17

__________ is often said to be the only constant in business.

Accepted Answer

A) Survival 
B) Profit 
C) Change 
D) Quality 
A) Survival 
B) Profit 
C) Change 
D) Quality

Question 18

Match the options below with the correct phrases:
-technical skills

Accepted Answer

A) processes, practices, techniques and tools of a specialty area 
B) the expectations of a manager's behavior 
C) foremen and supervisors 
D) the mental capacity to conceive and manipulate ideas 
E) individually and collectively setting and achieving goals by exercising related functions and coordinating various resources
F)Ben and Jerry's nationally recognized ice cream business
G)regional and district managers
H)an outcome to accomplish
I)the abilities to relate, interact, & communicate with others
J)both internal and external
K)long-term approach to customer relations
L)the various "rungs" of the organization's structural ladder
M)persons who allocate and oversee the use of resources
N)a special kind of goal
O)corporate presidents and vice presidents
P)concerned with what constitutes right and wrong human conduct
Q)features of a product or service that satisfy consumers
R)managers of specialty areas
S)includes people from differing age groups, genders, ethnic and racial background
T)getting people to follow
U)second wave of the world wide web
V)practical application of knowledge 
A) processes, practices, techniques and tools of a specialty area 
B) the expectations of a manager's behavior 
C) foremen and supervisors 
D) the mental capacity to conceive and manipulate ideas 
E) individually and collectively setting and achieving goals by exercising related functions and coordinating various resources
F)Ben and Jerry's nationally recognized ice cream business
G)regional and district managers
H)an outcome to accomplish
I)the abilities to relate, interact, & communicate with others
J)both internal and external
K)long-term approach to customer relations
L)the various "rungs" of the organization's structural ladder
M)persons who allocate and oversee the use of resources
N)a special kind of goal
O)corporate presidents and vice presidents
P)concerned with what constitutes right and wrong human conduct
Q)features of a product or service that satisfy consumers
R)managers of specialty areas
S)includes people from differing age groups, genders, ethnic and racial background
T)getting people to follow
U)second wave of the world wide web
V)practical application of knowledge

Question 19

Middle managers:

Accepted Answer

A) plan primarily for the short term. 
B) determine long-term human resource needs. 
C) plan for the entire organization. 
D) develop objectives to implement top-management goals. 
A) plan primarily for the short term. 
B) determine long-term human resource needs. 
C) plan for the entire organization. 
D) develop objectives to implement top-management goals.

Question 20

The branch of philosophy concerned with what constitutes right and wrong human conduct,including values and actions,in a given set of circumstances is defined as:

Accepted Answer

A) leadership. 
B) character study 
C) ethics. 
D) behavioral studies. 
A) leadership. 
B) character study 
C) ethics. 
D) behavioral studies.

The manager's job is a science where they work systematically and analytically and relying on intuition or judgment is not appropriate.

Match the options below with the correct phrases: -goal

Match the options below with the correct phrases: -CRM

Which of the following does not describe an objective?

Which of the following describes the role in which the manager is responsible for determining who in the work unit gets the resources,and how much each person gets?

Match the options below with the correct phrases: -functional managers

Managers must be able to sense the need for change in themselves,the need for change in their areas of influence and organization to be successful.

Making decisions regarding next year's budget is an example of which of the following management functions?

Which of the following is not one of the business functions that are universal and apply to every type of business?

The five managerial functions are each separate,independent,and isolated activities of daily work.

America's equal employment opportunity laws do not help to guarantee access to organizations for all its citizens.

Managers whose expertise lies primarily in one or another of the speciality areas such as marketing,operations,or finance are known as:

Match the options below with the correct phrases: -first-line management

Quality of organizational achievements can be identified by measuring ____________.

It is reasonable to expect that a lower-level manager spend proportionately more time on planning than an upper-level manager.

The information role that constantly scans the environment is:

__________ is often said to be the only constant in business.

Match the options below with the correct phrases: -technical skills

Middle managers:

The branch of philosophy concerned with what constitutes right and wrong human conduct,including values and actions,in a given set of circumstances is defined as:

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Exam 1: Management: An Overview

The manager's job is a science where they work systematically and analytically and relying on intuition or judgment is not appropriate.

Match the options below with the correct phrases: -goal

Match the options below with the correct phrases: -CRM

Which of the following does not describe an objective?

Which of the following describes the role in which the manager is responsible for determining who in the work unit gets the resources,and how much each person gets?

Match the options below with the correct phrases: -functional managers

Managers must be able to sense the need for change in themselves,the need for change in their areas of influence and organization to be successful.

Making decisions regarding next year's budget is an example of which of the following management functions?

Which of the following is not one of the business functions that are universal and apply to every type of business?

The five managerial functions are each separate,independent,and isolated activities of daily work.

America's equal employment opportunity laws do not help to guarantee access to organizations for all its citizens.

Managers whose expertise lies primarily in one or another of the speciality areas such as marketing,operations,or finance are known as:

Match the options below with the correct phrases: -first-line management

Quality of organizational achievements can be identified by measuring ____________.

It is reasonable to expect that a lower-level manager spend proportionately more time on planning than an upper-level manager.

The information role that constantly scans the environment is:

__________ is often said to be the only constant in business.

Match the options below with the correct phrases: -technical skills

Middle managers:

The branch of philosophy concerned with what constitutes right and wrong human conduct,including values and actions,in a given set of circumstances is defined as:

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters