Exam 4: Process Improvement: Minimizing Variation Through Six Sigma

The goal of the Analyze Phase is to identify key cause and effect relationships that can be leveraged to improve the overall performance of the process.

(True/False)

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Question 21

The Malcolm Baldrige National Quality Award was first awarded to Motorola in 1988.

(True/False)

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Question 22

Design of Experiments (DOE)includes Taguchi methods.

(True/False)

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Question 23

Benchmarking is another name for QFD (Quality Function Deployment).

(True/False)

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Question 24

Technology usage is not as important as reorganization in Business Process Design.

(True/False)

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Question 25

A green belt has a broad knowledge of the six sigma toolkit,but not nearly as much in the tools as Yellow belts,Black belts and Master Black Belts.

(True/False)

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Question 26

Six Sigma is better applied on manufacturing than service operations.

(True/False)

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Question 27

A popular approach to design experiments,based upon the notion that most of the quality is determined at the design stage is named after Japanese guru __.

(Short Answer)

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Question 28

Which of the following was identified by Leigh Thompson as one of several threats to team creativity?

(Multiple Choice)

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Question 29

Process capability analysis does NOT depend on:

(Multiple Choice)

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Question 30

Quality Function Deployment (QFD)starts by using "voice of the customer" (VOC)data in which of the following matrices?

(Multiple Choice)

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Question 31

One aspect that differentiates Six Sigma from other earlier process improvement programs including total quality management and reengineering is that with Six Sigma:

(Multiple Choice)

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Question 32

Showing 21 - 32 of 32

The goal of the Analyze Phase is to identify key cause and effect relationships that can be leveraged to improve the overall performance of the process.

The Malcolm Baldrige National Quality Award was first awarded to Motorola in 1988.

Design of Experiments (DOE)includes Taguchi methods.

Benchmarking is another name for QFD (Quality Function Deployment).

Technology usage is not as important as reorganization in Business Process Design.

A green belt has a broad knowledge of the six sigma toolkit,but not nearly as much in the tools as Yellow belts,Black belts and Master Black Belts.

Six Sigma is better applied on manufacturing than service operations.

A popular approach to design experiments,based upon the notion that most of the quality is determined at the design stage is named after Japanese guru __.

Which of the following was identified by Leigh Thompson as one of several threats to team creativity?

Process capability analysis does NOT depend on:

Quality Function Deployment (QFD)starts by using "voice of the customer" (VOC)data in which of the following matrices?

One aspect that differentiates Six Sigma from other earlier process improvement programs including total quality management and reengineering is that with Six Sigma:

Operations Strategy and Global Competitiveness

Process Planning and Design

Controlling Processes

Process Improvement: Reducing Waste Through Lean

Managing Process Improvement Projects

Supply Chain Management

Capacity, Scheduling, and Location Planning

Filters

Exam 4: Process Improvement: Minimizing Variation Through Six Sigma

The goal of the Analyze Phase is to identify key cause and effect relationships that can be leveraged to improve the overall performance of the process.

The Malcolm Baldrige National Quality Award was first awarded to Motorola in 1988.

Design of Experiments (DOE)includes Taguchi methods.

Benchmarking is another name for QFD (Quality Function Deployment).

Technology usage is not as important as reorganization in Business Process Design.

A green belt has a broad knowledge of the six sigma toolkit,but not nearly as much in the tools as Yellow belts,Black belts and Master Black Belts.

Six Sigma is better applied on manufacturing than service operations.

A popular approach to design experiments,based upon the notion that most of the quality is determined at the design stage is named after Japanese guru ______ ________.

Which of the following was identified by Leigh Thompson as one of several threats to team creativity?

Process capability analysis does NOT depend on:

Quality Function Deployment (QFD)starts by using "voice of the customer" (VOC)data in which of the following matrices?

One aspect that differentiates Six Sigma from other earlier process improvement programs including total quality management and reengineering is that with Six Sigma:

Operations Strategy and Global Competitiveness

Process Planning and Design

Controlling Processes

Process Improvement: Reducing Waste Through Lean

Managing Process Improvement Projects

Supply Chain Management

Capacity, Scheduling, and Location Planning

Filters

A popular approach to design experiments,based upon the notion that most of the quality is determined at the design stage is named after Japanese guru __.