Exam 1: Managers and the Management Process

The three levels of management are

The two primary areas of skill in emotional intelligence are connection with self and connection with others.

Today,managers are more often seen as __________ rather than as order-givers.

The lack of women and minorities in senior management positions can be explained by __________.

Your text author defines effective manager as someone who successfully helps others achieve both high performance and satisfaction in their work.

__________ is the ability to understand oneself,exercise initiative,accept responsibility,and learn from experience.

The collective brainpower or shared knowledge of a workforce is called __________.

A person who guides the performance of an organization as a whole or of one of its major parts is called a

The process of arousing enthusiasm and inspiring efforts to achieve goals is called

Since much of what a manager needs to get done is beyond their capabilities alone,effective networking can often mean the difference between success and failure.

The process of assigning tasks,allocating resources,and coordinating the activities of individuals and groups is known as

In a typical business,vice president of marketing would be an example of a middle manager.

The worldwide interdependence of resource flows,product markets,and business competition is called

Contracting for work that is performed by workers in other countries is called

The board of directors in a business organization is elected by the __________.

By 2030,more than __________ percent of the population of the United States will be aged 65+ years.

Name the three types of skills that managers need and define each of them.

__________ is the display of negative irrational attitudes toward women or minorities.

A shamrock organization operates with all of the following EXCEPT

Andy is a middle manager at ABC Industries,who would he report to?