Exam 1: Introducing Management

Allen,a salesman at a retail store,is a quick learner and knows how to handle customers.He could become an assistant manager if he wasn't reluctant to take on more responsibility and eager to get off work soon.Which of the following skills does Allen lack,for his career advancement?

The productivity of a company is effective and efficient if its:

Discuss the hierarchical structure of typical business organizations.

_____ primarily involves developing action priorities for accomplishing goals and plans.

Which of the following is defined as a code of moral principles that sets standards for what is "good" and "right" as opposed to "bad" and "wrong" in the conduct of a person or group?

Middle managers are in charge of overseeing the overall operations of an organization.

A person high in emotional intelligence does not usually sense when another person's emotions are negatively influencing a relationship.

In the context of the management process,_____ is the process of setting objectives and determining what should be done to accomplish them.

In the context of the management process,leading primarily involves:

Job migration occurs primarily:

The upside-down pyramid view of organizations shows customers at the top being served by workers who are supported by managers.

The top managers are primarily responsible for all the four management functions,and the other managers are in charge of any one of the functions.

Intellectual capital is a personal asset for individuals.

A manager in a public or nonprofit organization might be referred to as a(n)_____.

The intellectual capital equation states: Intellectual Capital =

_____ accurately measures the quantity and quality of outputs relative to the cost of inputs.

_____ are in charge of guiding the performance of an organization as a whole or of one of its major parts.

The members of a _____ team are most likely to hold meetings,access common databases,share information and files,make plans,and solve problems together,all without ever meeting face to face.

The chief information officer (CIO)of an organization belongs to the category of _____.

Long-term career success depends mainly on lifelong learning.