Question 1

Effective managers successfully help others achieve both high performance and satisfaction in their work.

Accepted Answer

A) True 
 B)False

Question 2

A technical skill is the ability to:

Accepted Answer

A)  work well in cooperation with other people. 
B)  focus on the "soft" skills at work. 
C)  use expertise to perform a task with proficiency. 
D)  think analytically and diagnose and solve complex problems. 
E)  manage ourselves and our relationships effectively. 
A)  work well in cooperation with other people. 
B)  focus on the "soft" skills at work. 
C)  use expertise to perform a task with proficiency. 
D)  think analytically and diagnose and solve complex problems. 
E)  manage ourselves and our relationships effectively.

Question 3

Which of the following is a controversial outcome closely associated with globalization?

Accepted Answer

A)  Groupthink 
B)  Functional chimneys problem 
C)  Job migration 
D)  National barriers 
E)  Debt financing 
A)  Groupthink 
B)  Functional chimneys problem 
C)  Job migration 
D)  National barriers 
E)  Debt financing

Question 4

Any inefficiency in an organization reduces the cost of production.

Accepted Answer

A) True 
 B)False

Question 5

According to Mintzberg,as a monitor,a manager provides direction and instills enthusiasm.

Accepted Answer

A) True 
 B)False

Question 6

According to Mintzberg,the interpersonal roles of a manager primarily involve:

Accepted Answer

A)  the giving, receiving, and analyzing of information. 
B)  providing direction and instilling enthusiasm. 
C)  handling budgets and distributing resources. 
D)  making deals and forging agreements. 
E)  interacting with people inside and outside the work unit. 
A)  the giving, receiving, and analyzing of information. 
B)  providing direction and instilling enthusiasm. 
C)  handling budgets and distributing resources. 
D)  making deals and forging agreements. 
E)  interacting with people inside and outside the work unit.

Question 7

Which of the following statements holds true for the term self-management?

Accepted Answer

A)  It is a skill that involves being able to recognize one's own strengths. 
B)  This skill involves ignoring one's own shortcomings. 
C)  It is a skill that involves taking help from others for assessing oneself realistically. 
D)  It involves hiring managers to help improve one's personal development. 
E)  This skill does not require one to be responsible for his or her actions. 
A)  It is a skill that involves being able to recognize one's own strengths. 
B)  This skill involves ignoring one's own shortcomings. 
C)  It is a skill that involves taking help from others for assessing oneself realistically. 
D)  It involves hiring managers to help improve one's personal development. 
E)  This skill does not require one to be responsible for his or her actions.

Question 8

Collin,a trainee with an event management firm,was asked to coordinate the designing,production,and installment of banners and posters for an upcoming project.He was assigned a particular amount of money for this purpose.Collin completed the job in time but exhausted his resources.He made a request for additional funds to make the remaining payments to the vendors.In which of the following ways can Collin's performance be categorized?

Accepted Answer

A)  Effective but not efficient 
B)  Effective and efficient 
C)  Neither effective nor efficient 
D)  Not effective but efficient 
E)  Essential but not effective 
A)  Effective but not efficient 
B)  Effective and efficient 
C)  Neither effective nor efficient 
D)  Not effective but efficient 
E)  Essential but not effective

Question 9

Through agenda setting,good managers develop action priorities that include goals and plans spanning long and short time frames.

Accepted Answer

A) True 
 B)False

Question 10

Staff managers:

Accepted Answer

A)  directly contribute to producing an organization's goods. 
B)  use special technical expertise to advise and support line workers. 
C)  look after the administration of nonprofit organizations. 
D)  are appointed by the stockholders. 
E)  elect the top managers. 
A)  directly contribute to producing an organization's goods. 
B)  use special technical expertise to advise and support line workers. 
C)  look after the administration of nonprofit organizations. 
D)  are appointed by the stockholders. 
E)  elect the top managers.

Question 11

Which of the following is the defining characteristic of a free-agent economy?

Accepted Answer

A)  People change jobs more often, and many work on independent contracts with a shifting mix of employers. 
B)  The structure is totally centralized, and the leader makes all key decisions while most communication is done by one on one conversations. 
C)  It consists of boundary-less organizations whose employees communicate only through the virtual media. 
D)  In this system, organizations are exempted from tax, given that they use ? HYPERLINK "http://en.wikipedia.org/wiki/Economic_surplus" \o "Economic surplus" ?surplus revenues? to achieve their goals rather than distribute them as profit. 
E)  The structure is fully functional, and it consists of long-term employees who are mostly concerned with their respective areas of interest. 
A)  People change jobs more often, and many work on independent contracts with a shifting mix of employers. 
B)  The structure is totally centralized, and the leader makes all key decisions while most communication is done by one on one conversations. 
C)  It consists of boundary-less organizations whose employees communicate only through the virtual media. 
D)  In this system, organizations are exempted from tax, given that they use ? HYPERLINK "http://en.wikipedia.org/wiki/Economic_surplus" \o "Economic surplus" ?surplus revenues? to achieve their goals rather than distribute them as profit. 
E)  The structure is fully functional, and it consists of long-term employees who are mostly concerned with their respective areas of interest.

Question 12

Human skills are also referred to as _____ skills.

Accepted Answer

A)  conceptual 
B)  interpersonal 
C)  technical 
D)  emotional 
E)  intellectual 
A)  conceptual 
B)  interpersonal 
C)  technical 
D)  emotional 
E)  intellectual

Question 13

Ryan works in a private firm and manages the accounts department with a team of four junior accountants.In this scenario,Ryan be categorized as a _____.

Accepted Answer

A)  line manager 
B)  boundary spanner 
C)  functional manager 
D)  general manager 
E)  nonmanagerial worker 
A)  line manager 
B)  boundary spanner 
C)  functional manager 
D)  general manager 
E)  nonmanagerial worker

Question 14

Which of the following best describes social capital?

Accepted Answer

A)  It is a unique form of ethical entrepreneurship that seeks novel ways to solve pressing social problems. 
B)  It is the ability to manage ourselves and our relationships effectively. 
C)  It is a capacity to create positive relationships with people who can help advance agendas. 
D)  It is the capacity to get things done with the support and help of others. 
E)  It is the ability to think analytically to diagnose and solve complex problems. 
A)  It is a unique form of ethical entrepreneurship that seeks novel ways to solve pressing social problems. 
B)  It is the ability to manage ourselves and our relationships effectively. 
C)  It is a capacity to create positive relationships with people who can help advance agendas. 
D)  It is the capacity to get things done with the support and help of others. 
E)  It is the ability to think analytically to diagnose and solve complex problems.

Question 15

In the context of the management process,which of the following best describes the process of controlling?

Accepted Answer

A)  It is the process of setting objectives and determining what should be done to accomplish them. 
B)  It is the process of assigning tasks, allocating resources, and coordinating work activities. 
C)  It is the process of arousing enthusiasm and inspiring efforts to achieve goals. 
D)  It is the process of measuring performance and taking action to ensure desired results. 
E)  It is the process of developing action priorities for accomplishing goals and plans. 
A)  It is the process of setting objectives and determining what should be done to accomplish them. 
B)  It is the process of assigning tasks, allocating resources, and coordinating work activities. 
C)  It is the process of arousing enthusiasm and inspiring efforts to achieve goals. 
D)  It is the process of measuring performance and taking action to ensure desired results. 
E)  It is the process of developing action priorities for accomplishing goals and plans.

Question 16

The typical characteristic of a(n)_____ is that they typically operate with a core group of full-time long-term workers supported by others who work on contracts and part-time.

Accepted Answer

A)  shamrock organization 
B)  ad hoc team 
C)  combined task force 
D)  project team 
E)  joint task force 
A)  shamrock organization 
B)  ad hoc team 
C)  combined task force 
D)  project team 
E)  joint task force

Question 17

_____ is the overall quality of human experiences in the workplace.

Accepted Answer

A)  Productivity 
B)  Competency 
C)  Performance effectiveness 
D)  Quality of work life 
E)  Performance efficiency 
A)  Productivity 
B)  Competency 
C)  Performance effectiveness 
D)  Quality of work life 
E)  Performance efficiency

Effective managers successfully help others achieve both high performance and satisfaction in their work.

A technical skill is the ability to:

Which of the following is a controversial outcome closely associated with globalization?

Any inefficiency in an organization reduces the cost of production.

According to Mintzberg,as a monitor,a manager provides direction and instills enthusiasm.

According to Mintzberg,the interpersonal roles of a manager primarily involve:

Which of the following statements holds true for the term self-management?

Through agenda setting,good managers develop action priorities that include goals and plans spanning long and short time frames.

Staff managers:

Which of the following is the defining characteristic of a free-agent economy?

Human skills are also referred to as _____ skills.

Ryan works in a private firm and manages the accounts department with a team of four junior accountants.In this scenario,Ryan be categorized as a _____.

Which of the following best describes social capital?

In the context of the management process,which of the following best describes the process of controlling?

The typical characteristic of a(n)_____ is that they typically operate with a core group of full-time long-term workers supported by others who work on contracts and part-time.

_____ is the overall quality of human experiences in the workplace.

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters

Exam 1: Introducing Management

Effective managers successfully help others achieve both high performance and satisfaction in their work.

A technical skill is the ability to:

Which of the following is a controversial outcome closely associated with globalization?

Any inefficiency in an organization reduces the cost of production.

According to Mintzberg,as a monitor,a manager provides direction and instills enthusiasm.

According to Mintzberg,the interpersonal roles of a manager primarily involve:

Which of the following statements holds true for the term self-management?

Through agenda setting,good managers develop action priorities that include goals and plans spanning long and short time frames.

Staff managers:

Which of the following is the defining characteristic of a free-agent economy?

Human skills are also referred to as _____ skills.

Ryan works in a private firm and manages the accounts department with a team of four junior accountants.In this scenario,Ryan be categorized as a _____.

Which of the following best describes social capital?

In the context of the management process,which of the following best describes the process of controlling?

The typical characteristic of a(n)_____ is that they typically operate with a core group of full-time long-term workers supported by others who work on contracts and part-time.

_____ is the overall quality of human experiences in the workplace.

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters