Question 1

Discuss the various roles performed by a manager.

Accepted Answer

The managerial roles fall into three cat

Question 2

Which of the following is a defining characteristic of knowledge workers?

Accepted Answer

A)  They work only in the information technology industry. 
B)  They have a high degree of cohesiveness and are prone to groupthink. 
C)  They are valued for their creative minds, not just their physical capabilities. 
D)  They are grouped together for a specific purpose and are disbanded when their task is completed. 
E)  They are part of an unofficial group emerging from relationships and shared interests among members. 
A)  They work only in the information technology industry. 
B)  They have a high degree of cohesiveness and are prone to groupthink. 
C)  They are valued for their creative minds, not just their physical capabilities. 
D)  They are grouped together for a specific purpose and are disbanded when their task is completed. 
E)  They are part of an unofficial group emerging from relationships and shared interests among members.

Question 3

List some of the changes in present organizational trends.

Accepted Answer

Here are some of the changes in present

Question 4

As a manager,Rachel made sure that her employees' morale was always high by conducting open discussions on projects,initiating programs to help employees deal with various aspects of their lives,and acknowledging the work they were doing.Which of the following functions of management is being executed by Rachel?

Accepted Answer

A)  Planning 
B)  Organizing 
C)  Controlling 
D)  Leading 
E)  Measuring 
A)  Planning 
B)  Organizing 
C)  Controlling 
D)  Leading 
E)  Measuring

Question 5

The middle managers of an organization:

Accepted Answer

A)  are in charge of the organization as a whole. 
B)  are appointed by the stockholders of an organization. 
C)  oversee the work of large departments. 
D)  hold titles such as department head, team leader, or supervisor. 
E)  constitute an executive team that reports to the board. 
A)  are in charge of the organization as a whole. 
B)  are appointed by the stockholders of an organization. 
C)  oversee the work of large departments. 
D)  hold titles such as department head, team leader, or supervisor. 
E)  constitute an executive team that reports to the board.

Question 6

The upside-down pyramid view of organizations shows:

Accepted Answer

A)  managers at the top being in charge of the overall operations of the organization. 
B)  customers at the top being served by workers who are supported by managers. 
C)  that board of directors can hold top management accountable for organizational performance. 
D)  that operating and frontline workers are at the bottom of the pyramid followed by the middle managers. 
E)  that the primary job of top executives is to preserve the resources of the company. 
A)  managers at the top being in charge of the overall operations of the organization. 
B)  customers at the top being served by workers who are supported by managers. 
C)  that board of directors can hold top management accountable for organizational performance. 
D)  that operating and frontline workers are at the bottom of the pyramid followed by the middle managers. 
E)  that the primary job of top executives is to preserve the resources of the company.

Question 7

National boundaries hardly count anymore in the world of business.

Accepted Answer

A) True 
 B)False

Question 8

Ronald,a marketing manager at Tesron Automobiles,is discussing an automobile concept with the design team,and the discussion quickly turns argumentative.Ronald,aware of his tendency to get angry very quickly,diffuses the argument by diverting the group's attention to another topic.This scenario illustrates that Ronald has a high degree of _____.

Accepted Answer

A)  technical skills 
B)  critical thinking 
C)  marketing skills 
D)  emotional intelligence 
E)  cognitive intelligence 
A)  technical skills 
B)  critical thinking 
C)  marketing skills 
D)  emotional intelligence 
E)  cognitive intelligence

Question 9

_____ describes the differences among workers in terms of gender,race,age,ethnicity,religion,sexual orientation,and able-bodiedness.

Accepted Answer

A)  Ethics 
B)  Workforce diversity 
C)  Masculinity-femininity 
D)  Creative economy 
E)  Competency 
A)  Ethics 
B)  Workforce diversity 
C)  Masculinity-femininity 
D)  Creative economy 
E)  Competency

Question 10

Kenneth is the sales manager of a firm and his responsibility is limited to the sphere of marketing.Kenneth's job profile indicates that he is a _____ of the firm.

Accepted Answer

A)  director 
B)  general manager 
C)  trustee 
D)  stockholder 
E)  functional manager 
A)  director 
B)  general manager 
C)  trustee 
D)  stockholder 
E)  functional manager

Question 11

Charlie oversees all the operations of a firm,from purchasing to manufacturing to human resources to finance and accounting functions.Charlie is the _____ of the firm.

Accepted Answer

A)  general manager 
B)  line manager 
C)  functional manager 
D)  team leader 
E)  director 
A)  general manager 
B)  line manager 
C)  functional manager 
D)  team leader 
E)  director

Question 12

Clinic directors in hospitals,deans in universities,and division managers in businesses belong to the category of _____.

Accepted Answer

A)  board of directors 
B)  middle managers 
C)  first-line managers 
D)  top managers 
E)  board of trustees 
A)  board of directors 
B)  middle managers 
C)  first-line managers 
D)  top managers 
E)  board of trustees

Question 13

The annual productivity report of Papyrus Inc.states that it has achieved the targets it had set for the year 2013.However,in this process,much of its resources have been wasted,and the amount spent on resources is more than the estimated amount.Its productivity has been:

Accepted Answer

A)  effective and efficient. 
B)  neither effective nor efficient. 
C)  not effective but efficient. 
D)  effective but not efficient. 
E)  stagnant in terms of efficiency and effectiveness. 
A)  effective and efficient. 
B)  neither effective nor efficient. 
C)  not effective but efficient. 
D)  effective but not efficient. 
E)  stagnant in terms of efficiency and effectiveness.

Question 14

Alex is a software engineer and develops games for Supergamer.com.Which of the following skills is most likely to be used by Alex for fulfilling his job responsibilities?

Accepted Answer

A)  Financial skills 
B)  Gross motor skills 
C)  Interpersonal skills 
D)  Human skills 
E)  Technical skills 
A)  Financial skills 
B)  Gross motor skills 
C)  Interpersonal skills 
D)  Human skills 
E)  Technical skills

Question 15

Which of the following is true in the context of present day organizational trends?

Accepted Answer

A)  Workers are more tolerant of hierarchy. 
B)  Little attention is paid to preservation of natural resources. 
C)  There is a greater focus on valuing human capital. 
D)  Organizations are less horizontal in focus. 
E)  Traditional top-down bosses are popular. 
A)  Workers are more tolerant of hierarchy. 
B)  Little attention is paid to preservation of natural resources. 
C)  There is a greater focus on valuing human capital. 
D)  Organizations are less horizontal in focus. 
E)  Traditional top-down bosses are popular.

Question 16

The difference between performance effectiveness and performance efficiency is that the:

Accepted Answer

A)  former is an output measure of goal accomplishment and the latter is an input measure of the resource costs associated with goal accomplishment. 
B)  former focuses on resource utilization and the latter focuses on the quantity and quality of work performance. 
C)  former emphasizes machine efficiency, while the latter emphasizes human capital. 
D)  former emphasizes the performance of the team as a whole and the latter emphasizes the performance of the individual employees. 
E)  former leads to a decrease in customer satisfaction, while the latter reduces productivity. 
A)  former is an output measure of goal accomplishment and the latter is an input measure of the resource costs associated with goal accomplishment. 
B)  former focuses on resource utilization and the latter focuses on the quantity and quality of work performance. 
C)  former emphasizes machine efficiency, while the latter emphasizes human capital. 
D)  former emphasizes the performance of the team as a whole and the latter emphasizes the performance of the individual employees. 
E)  former leads to a decrease in customer satisfaction, while the latter reduces productivity.

Question 17

Which of the following best describes learning?

Accepted Answer

A)  It is a change in behavior that results from experience. 
B)  It is the capacity to get things done with the support and help of others. 
C)  It is the process of measuring performance and taking action to ensure desired results. 
D)  It is the ability to use expertise to perform a task with proficiency. 
E)  It is the ability to think analytically and achieve integrative problem solving. 
A)  It is a change in behavior that results from experience. 
B)  It is the capacity to get things done with the support and help of others. 
C)  It is the process of measuring performance and taking action to ensure desired results. 
D)  It is the ability to use expertise to perform a task with proficiency. 
E)  It is the ability to think analytically and achieve integrative problem solving.

Question 18

Briefly explain the four management functions.

Accepted Answer

The four functions of management in what

Question 19

Gary has been promoted to one of the top managerial positions in his company.He needs to set new goals and missions for his team.Which of the following functions will Gary ideally carry out in his new capacity?

Accepted Answer

A)  Make decisions regardless of a difference of opinion with his superiors 
B)  Be attentive to any potential long-run problems and opportunities 
C)  Take control of divisions consisting of several smaller work units 
D)  Reduce the quality and quantity of inputs to increase the outputs 
E)  Take charge of a small work group composed of non-managerial workers 
A)  Make decisions regardless of a difference of opinion with his superiors 
B)  Be attentive to any potential long-run problems and opportunities 
C)  Take control of divisions consisting of several smaller work units 
D)  Reduce the quality and quantity of inputs to increase the outputs 
E)  Take charge of a small work group composed of non-managerial workers

Question 20

Top managers are supposed to set strategy and lead an organization consistent with its purpose and mission.

Accepted Answer

A) True 
 B)False

Discuss the various roles performed by a manager.

Which of the following is a defining characteristic of knowledge workers?

List some of the changes in present organizational trends.

The middle managers of an organization:

The upside-down pyramid view of organizations shows:

National boundaries hardly count anymore in the world of business.

_____ describes the differences among workers in terms of gender,race,age,ethnicity,religion,sexual orientation,and able-bodiedness.

Kenneth is the sales manager of a firm and his responsibility is limited to the sphere of marketing.Kenneth's job profile indicates that he is a _____ of the firm.

Charlie oversees all the operations of a firm,from purchasing to manufacturing to human resources to finance and accounting functions.Charlie is the _____ of the firm.

Clinic directors in hospitals,deans in universities,and division managers in businesses belong to the category of _____.

The annual productivity report of Papyrus Inc.states that it has achieved the targets it had set for the year 2013.However,in this process,much of its resources have been wasted,and the amount spent on resources is more than the estimated amount.Its productivity has been:

Alex is a software engineer and develops games for Supergamer.com.Which of the following skills is most likely to be used by Alex for fulfilling his job responsibilities?

Which of the following is true in the context of present day organizational trends?

The difference between performance effectiveness and performance efficiency is that the:

Which of the following best describes learning?

Briefly explain the four management functions.

Gary has been promoted to one of the top managerial positions in his company.He needs to set new goals and missions for his team.Which of the following functions will Gary ideally carry out in his new capacity?

Top managers are supposed to set strategy and lead an organization consistent with its purpose and mission.

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters

Exam 1: Introducing Management

Discuss the various roles performed by a manager.

Which of the following is a defining characteristic of knowledge workers?

List some of the changes in present organizational trends.

The middle managers of an organization:

The upside-down pyramid view of organizations shows:

National boundaries hardly count anymore in the world of business.

_____ describes the differences among workers in terms of gender,race,age,ethnicity,religion,sexual orientation,and able-bodiedness.

Kenneth is the sales manager of a firm and his responsibility is limited to the sphere of marketing.Kenneth's job profile indicates that he is a _____ of the firm.

Charlie oversees all the operations of a firm,from purchasing to manufacturing to human resources to finance and accounting functions.Charlie is the _____ of the firm.

Clinic directors in hospitals,deans in universities,and division managers in businesses belong to the category of _____.

The annual productivity report of Papyrus Inc.states that it has achieved the targets it had set for the year 2013.However,in this process,much of its resources have been wasted,and the amount spent on resources is more than the estimated amount.Its productivity has been:

Alex is a software engineer and develops games for Supergamer.com.Which of the following skills is most likely to be used by Alex for fulfilling his job responsibilities?

Which of the following is true in the context of present day organizational trends?

The difference between performance effectiveness and performance efficiency is that the:

Which of the following best describes learning?

Briefly explain the four management functions.

Gary has been promoted to one of the top managerial positions in his company.He needs to set new goals and missions for his team.Which of the following functions will Gary ideally carry out in his new capacity?

Top managers are supposed to set strategy and lead an organization consistent with its purpose and mission.

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters