Question 1

How others believe you should act in a given situation is a

Accepted Answer

A) norm. 
B) stereo type. 
C) role expectation. 
D) role perception. 
E) halo effect. 
A) norm. 
B) stereo type. 
C) role expectation. 
D) role perception. 
E) halo effect.

Question 2

The fourth stage of group development is norming.

Accepted Answer

A) True 
 B)False

Question 3

If a team leader states that no personal phone calls are allowed during working hours, this is an example of the establishment of a group

Accepted Answer

A) practice. 
B) goal. 
C) norm. 
D) compromise. 
E) design. 
A) practice. 
B) goal. 
C) norm. 
D) compromise. 
E) design.

Question 4

Role expectation can be defined as an attitude or behaviour consistent with a role.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is not a part of the Five-Stage Model of group development

Accepted Answer

A) Forming 
B) Controlling 
C) Storming 
D) Performing 
E) Adjourning 
A) Forming 
B) Controlling 
C) Storming 
D) Performing 
E) Adjourning

Question 6

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom, one of your employees, who is appointed to lead the team.
The stage of development of the most task focused work would be

Accepted Answer

A) storming. 
B) norming. 
C) performing. 
D) adjourning. 
E) termination. 
A) storming. 
B) norming. 
C) performing. 
D) adjourning. 
E) termination.

Question 7

According to the author, cross-functional teams and project teams are the same.

Accepted Answer

A) True 
 B)False

Question 8

Describe self-managed work teams and comment on their effectiveness.

Accepted Answer

A self-managed (or self-directed)team is

Question 9

Research suggests that compared to other groups, self-managed teams consistently report

Accepted Answer

A) higher productivity, lower absenteeism and higher job satisfaction. 
B) lower productivity, lower absenteeism and higher job satisfaction. 
C) higher productivity, higher absenteeism and higher job satisfaction. 
D) similar productivity, higher absenteeism and higher job satisfaction. 
E) similar productivity, similar absenteeism and higher job satisfaction. 
A) higher productivity, lower absenteeism and higher job satisfaction. 
B) lower productivity, lower absenteeism and higher job satisfaction. 
C) higher productivity, higher absenteeism and higher job satisfaction. 
D) similar productivity, higher absenteeism and higher job satisfaction. 
E) similar productivity, similar absenteeism and higher job satisfaction.

Question 10

In a study examining the effect of type of rewards on team adaptability, researchers found that

Accepted Answer

A) teams receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
B) teams receiving unequal rewards could adapt faster when conditions changed and the team began receiving equal rewards. 
C) teams of strangers receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
D) teams of strangers receiving unequal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
E) teams of friends receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
A) teams receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
B) teams receiving unequal rewards could adapt faster when conditions changed and the team began receiving equal rewards. 
C) teams of strangers receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
D) teams of strangers receiving unequal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
E) teams of friends receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually.

Question 11

"Don, I don't think you and Sue really see the question that differently." This statement is an example of which maintenance-oriented role

Accepted Answer

A) Compromising 
B) Harmonizing 
C) Summarizing 
D) Elaborating 
E) Encouraging 
A) Compromising 
B) Harmonizing 
C) Summarizing 
D) Elaborating 
E) Encouraging

Question 12

Problem-solving teams are also called

Accepted Answer

A) Problem-improvement teams. 
B) Self-directed teams. 
C) Process-improvement teams. 
D) Decision-making teams. 
E) Project teams. 
A) Problem-improvement teams. 
B) Self-directed teams. 
C) Process-improvement teams. 
D) Decision-making teams. 
E) Project teams.

Question 13

Standards of behaviour in groups are known as

Accepted Answer

A) sanctions. 
B) norms. 
C) roles. 
D) goals. 
E) expectations. 
A) sanctions. 
B) norms. 
C) roles. 
D) goals. 
E) expectations.

Question 14

Suppose a group of employees voluntarily forms to discuss a parking problem within their organization.After the group has met for several months, a new public transportation system is introduced and fewer employees drive to work.Discovering that the parking issue no longer exists, the group gradually disbands and eventually stops meeting altogether.At which stage of development does this group appear to be

Accepted Answer

A) Goal achievement 
B) Performing 
C) Adjourning 
D) Conflict resolution 
E) Problem solving. 
A) Goal achievement 
B) Performing 
C) Adjourning 
D) Conflict resolution 
E) Problem solving.

Question 15

SCENARIO 6-3 Executives at Moonlight Auto feel that the work teams in their factory are not as productive as they need to be if the company is to gain competitive advantage in the market place.Managers plan to set the conditions for high team work and performance that will result in productivity gains for the company.
If cohesiveness is low and performance norms are high, productivity

Accepted Answer

A) is moderate to low. 
B) increases, but is less than in a high cohesiveness-high norms situation. 
C) the same as that of high cohesiveness-high norms situations. 
D) decreases significantly. 
E) levels will become stable with little chance of increasing. 
A) is moderate to low. 
B) increases, but is less than in a high cohesiveness-high norms situation. 
C) the same as that of high cohesiveness-high norms situations. 
D) decreases significantly. 
E) levels will become stable with little chance of increasing.

Question 16

"Who is in charge " and "Who does what
" are questions that are relevant to which stage of group development

Accepted Answer

A) Forming 
B) Storming 
C) Norming 
D) Performing 
E) Adjourning. 
A) Forming 
B) Storming 
C) Norming 
D) Performing 
E) Adjourning.

Question 17

The Five-Stage Model includes organizational context.

Accepted Answer

A) True 
 B)False

Question 18

Not all individuals conform to the pressures of all the groups to which they belong.

Accepted Answer

A) True 
 B)False

Question 19

After which stage of a group's development has the group formed a common set of expectations of member behaviours

Accepted Answer

A) Norming 
B) Storming 
C) Forming 
D) Performing 
E) Planning 
A) Norming 
B) Storming 
C) Forming 
D) Performing 
E) Planning

Question 20

Groups of students who are friends often choose seats near each other on the first day of class and become upset if an outsider takes "their" seats in a later class.This is an example of the development of norms through

Accepted Answer

A) groupthink. 
B) primacy. 
C) structure. 
D) gatekeeping. 
E) initiating. 
A) groupthink. 
B) primacy. 
C) structure. 
D) gatekeeping. 
E) initiating.

How others believe you should act in a given situation is a

The fourth stage of group development is norming.

If a team leader states that no personal phone calls are allowed during working hours, this is an example of the establishment of a group

Role expectation can be defined as an attitude or behaviour consistent with a role.

Which of the following is not a part of the Five-Stage Model of group development

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom, one of your employees, who is appointed to lead the team. The stage of development of the most task focused work would be

According to the author, cross-functional teams and project teams are the same.

Describe self-managed work teams and comment on their effectiveness.

Research suggests that compared to other groups, self-managed teams consistently report

In a study examining the effect of type of rewards on team adaptability, researchers found that

"Don, I don't think you and Sue really see the question that differently." This statement is an example of which maintenance-oriented role

Problem-solving teams are also called

Standards of behaviour in groups are known as

"Who is in charge " and "Who does what " are questions that are relevant to which stage of group development

The Five-Stage Model includes organizational context.

Not all individuals conform to the pressures of all the groups to which they belong.

After which stage of a group's development has the group formed a common set of expectations of member behaviours

Groups of students who are friends often choose seats near each other on the first day of class and become upset if an outsider takes "their" seats in a later class.This is an example of the development of norms through

What Is Organizational Behaviour

Perception Personality and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters

Exam 6: Groups and Teamwork

How others believe you should act in a given situation is a

The fourth stage of group development is norming.

If a team leader states that no personal phone calls are allowed during working hours, this is an example of the establishment of a group

Role expectation can be defined as an attitude or behaviour consistent with a role.

Which of the following is not a part of the Five-Stage Model of group development

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom, one of your employees, who is appointed to lead the team. The stage of development of the most task focused work would be

According to the author, cross-functional teams and project teams are the same.

Describe self-managed work teams and comment on their effectiveness.

Research suggests that compared to other groups, self-managed teams consistently report

In a study examining the effect of type of rewards on team adaptability, researchers found that

"Don, I don't think you and Sue really see the question that differently." This statement is an example of which maintenance-oriented role

Problem-solving teams are also called

Standards of behaviour in groups are known as

"Who is in charge " and "Who does what " are questions that are relevant to which stage of group development

The Five-Stage Model includes organizational context.

Not all individuals conform to the pressures of all the groups to which they belong.

After which stage of a group's development has the group formed a common set of expectations of member behaviours

Groups of students who are friends often choose seats near each other on the first day of class and become upset if an outsider takes "their" seats in a later class.This is an example of the development of norms through

What Is Organizational Behaviour

Perception Personality and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters