Question 1

Which type of learner would most likely learn best in the historical classroom setting?

Accepted Answer

A) Visual 
B) Tactile 
C) Auditory 
D) External 
E) Internal 
A) Visual 
B) Tactile 
C) Auditory 
D) External 
E) Internal

Question 2

Angela is part of a cohort of employees who regularly attend seminars on improving leadership and decision-making skills.The members of the cohort mentor one another.The meetings do not apply to Angela's current job,but she hopes the skills she is learning will help her advance in the organization.Angela is experiencing _________.

Accepted Answer

A) development 
B) orientation 
C) training 
D) practice 
A) development 
B) orientation 
C) training 
D) practice

Question 3

All of the following except one can negatively affect willingness to participate in training.Which one does not?

Accepted Answer

A) Current methods and processes are sufficient 
B) They don't see a relationship between the training and their job 
C) They feel the training is being done for political reasons 
D) Support from family and coworkers 
E) The trainee feels no need to learn new processes 
A) Current methods and processes are sufficient 
B) They don't see a relationship between the training and their job 
C) They feel the training is being done for political reasons 
D) Support from family and coworkers 
E) The trainee feels no need to learn new processes

Question 4

Patrico is looking for a method of training his employees for complex situations.He would like a method that allows employees to try out experimental solutions to a problem and receive feedback on how they did.Patrico's best choice of training method would be ________ training.

Accepted Answer

A) on-the-job 
B) classroom 
C) distance 
D) simulation 
A) on-the-job 
B) classroom 
C) distance 
D) simulation

Question 5

__________ should begin the training process by completing a needs assessment to determine what types of training are needed in an organization.

Accepted Answer

A) HR managers 
B) Front line managers 
C) Current employees 
D) Probationary employees 
A) HR managers 
B) Front line managers 
C) Current employees 
D) Probationary employees

Question 6

Employee development is the process of teaching employees the skills necessary to perform the present job only.

Accepted Answer

A) True 
 B)False

Question 7

Anya is looking for a method of training her employees that will provide consistent knowledge and information about company policies to a large number of people.Anya's best choice of training method would be ________ training.

Accepted Answer

A) on-the-job 
B) classroom 
C) distance 
D) simulation 
A) on-the-job 
B) classroom 
C) distance 
D) simulation

Question 8

______ is the process of teaching employees the skills necessary to perform a job.

Accepted Answer

A) Employee development 
B) Career management 
C) Training 
D) Instructional design 
E) Observation 
A) Employee development 
B) Career management 
C) Training 
D) Instructional design 
E) Observation

Question 9

Jennifer has been the top sales person in her department for years.It seems that every other month she wins the department's award for reaching sales goals.The department recently installed a new software program for entering sales.Jennifer has not taken time to learn the new system,preferring to spend her time on the phone making sales.Last month,the department manager decided that only sales entered into the new software would count toward the monthly award.Jennifer did not win an award this month.What Jennifer experienced was _________.

Accepted Answer

A) positive reinforcement 
B) extinction 
C) punishment 
D) negative reinforcement 
A) positive reinforcement 
B) extinction 
C) punishment 
D) negative reinforcement

Question 10

Jenna is looking for a method of training her employees that will allow them to learn at their own pace and will not disrupt the work environment.Jenna's best choice of training method would be ________ training.

Accepted Answer

A) on-the-job 
B) classroom 
C) distance 
D) simulation 
A) on-the-job 
B) classroom 
C) distance 
D) simulation

Question 11

As a new employee at Acme Global,Frederick just spent the morning learning about the organization's policies and procedures.He went to lunch with his new co-workers and spent the afternoon filling out forms with the human resource department.What Frederick experienced was ________.

Accepted Answer

A) development 
B) orientation 
C) training 
D) remediation 
A) development 
B) orientation 
C) training 
D) remediation

Question 12

The ability to identify your own and others' emotions is called:

Accepted Answer

A) Creative emotion 
B) Affective emotion 
C) Facilitating emotion 
D) Perceiving emotion 
E) Operant emotion 
A) Creative emotion 
B) Affective emotion 
C) Facilitating emotion 
D) Perceiving emotion 
E) Operant emotion

Question 13

Tactile learners want to physically perform a task in order to learn.

Accepted Answer

A) True 
 B)False

Question 14

Learning gives us ________________ that an individual has learned something because they changed the way they act.

Accepted Answer

A) visible evidence 
B) tactile exposure 
C) application 
D) precedence 
A) visible evidence 
B) tactile exposure 
C) application 
D) precedence

Question 15

A manager decides to give a worker three days of unpaid leave for smoking in a dynamite factory.What kind of behavior shaping was provided here?

Accepted Answer

A) Positive reinforcement 
B) Negative reinforcement 
C) Alternative reinforcement 
D) Punishment 
E) Extinction 
A) Positive reinforcement 
B) Negative reinforcement 
C) Alternative reinforcement 
D) Punishment 
E) Extinction

Question 16

To reinforce a changed behavior,a manager removes an employee from disciplinary probation for tardiness for showing up to work on time for the last three months.What type of behavior shaping was provided here?

Accepted Answer

A) Positive reinforcement 
B) Negative reinforcement 
C) Alternative reinforcement 
D) Punishment 
E) Extinction 
A) Positive reinforcement 
B) Negative reinforcement 
C) Alternative reinforcement 
D) Punishment 
E) Extinction

Question 17

What is the last stage of Maslow's Hierarchy of Needs?

Accepted Answer

A) Esteem 
B) Self-actualization 
C) Social 
D) Physiological 
E) Safety/Security 
A) Esteem 
B) Self-actualization 
C) Social 
D) Physiological 
E) Safety/Security

Question 18

Involuntary,but directly learned behaviors are the result of:

Accepted Answer

A) Behavior shaping 
B) Social learning 
C) Operant conditioning 
D) Classical conditioning 
E) Extinction 
A) Behavior shaping 
B) Social learning 
C) Operant conditioning 
D) Classical conditioning 
E) Extinction

Question 19

Name and discuss each of the major theories on learning.Make sure to identify whether they are voluntary or not; direct or indirect.

Accepted Answer

Sure, I'd be happy to discuss the major

Question 20

Taking away a negative consequence in response to a positive behavior is called positive reinforcement.

Accepted Answer

A) True 
 B)False

Which type of learner would most likely learn best in the historical classroom setting?

All of the following except one can negatively affect willingness to participate in training.Which one does not?

Patrico is looking for a method of training his employees for complex situations.He would like a method that allows employees to try out experimental solutions to a problem and receive feedback on how they did.Patrico's best choice of training method would be ________ training.

__________ should begin the training process by completing a needs assessment to determine what types of training are needed in an organization.

Employee development is the process of teaching employees the skills necessary to perform the present job only.

Anya is looking for a method of training her employees that will provide consistent knowledge and information about company policies to a large number of people.Anya's best choice of training method would be ________ training.

______ is the process of teaching employees the skills necessary to perform a job.

Jenna is looking for a method of training her employees that will allow them to learn at their own pace and will not disrupt the work environment.Jenna's best choice of training method would be ________ training.

As a new employee at Acme Global,Frederick just spent the morning learning about the organization's policies and procedures.He went to lunch with his new co-workers and spent the afternoon filling out forms with the human resource department.What Frederick experienced was ________.

The ability to identify your own and others' emotions is called:

Tactile learners want to physically perform a task in order to learn.

Learning gives us ________________ that an individual has learned something because they changed the way they act.

A manager decides to give a worker three days of unpaid leave for smoking in a dynamite factory.What kind of behavior shaping was provided here?

To reinforce a changed behavior,a manager removes an employee from disciplinary probation for tardiness for showing up to work on time for the last three months.What type of behavior shaping was provided here?

What is the last stage of Maslow's Hierarchy of Needs?

Involuntary,but directly learned behaviors are the result of:

Name and discuss each of the major theories on learning.Make sure to identify whether they are voluntary or not; direct or indirect.

Taking away a negative consequence in response to a positive behavior is called positive reinforcement.

The New Human Resource Management Process

Strategy-Driven Human Resource Management

The Legal Environment and Diversity Management

Matching Employees With Jobs

Recruiting Job Candidates

Selecting New Employees

Performance Management and Appraisal

Rights and Employee Development

Employee and Labor Relations

Compensation Management

Incentive Pay

Employee Benefits

Workplace Safety, Health, and Security

Organizational Ethics, sustainability and Social Responsibility

Global Issues for Human Resource Managers

Filters

Exam 7: Training, learning, Talent Management and Development

Which type of learner would most likely learn best in the historical classroom setting?

All of the following except one can negatively affect willingness to participate in training.Which one does not?

Patrico is looking for a method of training his employees for complex situations.He would like a method that allows employees to try out experimental solutions to a problem and receive feedback on how they did.Patrico's best choice of training method would be ________ training.

__________ should begin the training process by completing a needs assessment to determine what types of training are needed in an organization.

Employee development is the process of teaching employees the skills necessary to perform the present job only.

Anya is looking for a method of training her employees that will provide consistent knowledge and information about company policies to a large number of people.Anya's best choice of training method would be ________ training.

______ is the process of teaching employees the skills necessary to perform a job.

Jenna is looking for a method of training her employees that will allow them to learn at their own pace and will not disrupt the work environment.Jenna's best choice of training method would be ________ training.

As a new employee at Acme Global,Frederick just spent the morning learning about the organization's policies and procedures.He went to lunch with his new co-workers and spent the afternoon filling out forms with the human resource department.What Frederick experienced was ________.

The ability to identify your own and others' emotions is called:

Tactile learners want to physically perform a task in order to learn.

Learning gives us ________________ that an individual has learned something because they changed the way they act.

A manager decides to give a worker three days of unpaid leave for smoking in a dynamite factory.What kind of behavior shaping was provided here?

To reinforce a changed behavior,a manager removes an employee from disciplinary probation for tardiness for showing up to work on time for the last three months.What type of behavior shaping was provided here?

What is the last stage of Maslow's Hierarchy of Needs?

Involuntary,but directly learned behaviors are the result of:

Name and discuss each of the major theories on learning.Make sure to identify whether they are voluntary or not; direct or indirect.

Taking away a negative consequence in response to a positive behavior is called positive reinforcement.

The New Human Resource Management Process

Strategy-Driven Human Resource Management

The Legal Environment and Diversity Management

Matching Employees With Jobs

Recruiting Job Candidates

Selecting New Employees

Performance Management and Appraisal

Rights and Employee Development

Employee and Labor Relations

Compensation Management

Incentive Pay

Employee Benefits

Workplace Safety, Health, and Security

Organizational Ethics, sustainability and Social Responsibility

Global Issues for Human Resource Managers

Filters