Question 1

_____ are the most successful solutions or problem-solving methods for achieving a business objective.

Accepted Answer

A) Business functions 
B) Best practices 
C) Optimal strategies 
D) Business processes 
E) Enterprise solutions 
A) Business functions 
B) Best practices 
C) Optimal strategies 
D) Business processes 
E) Enterprise solutions

Question 2

Explain how information systems for production operations management support an organization.

Accepted Answer

Information systems for production opera

Question 3

Explain how information systems for human resource management support an organization.

Accepted Answer

Information systems for human resource m

Question 4

Data that have been processed by the organizations _____ are inputs into the organization's database.

Accepted Answer

A) office automation systems 
B) Transaction processing systems 
C) decision support systems 
D) digital dashboards 
A) office automation systems 
B) Transaction processing systems 
C) decision support systems 
D) digital dashboards

Question 5

The characteristics of ERP systems include all of the following except:

Accepted Answer

A) Integrating the planning, management, and use of all resources of the organization 
B) Providing information necessary to control the business processes of the organization 
C) Including a set of interdependent software modules 
D) Typically fitting an organization's existing business processes 
E) They are expensive and time-consuming 
A) Integrating the planning, management, and use of all resources of the organization 
B) Providing information necessary to control the business processes of the organization 
C) Including a set of interdependent software modules 
D) Typically fitting an organization's existing business processes 
E) They are expensive and time-consuming

Question 6

General Motors decided _________ was a better strategy because ____________.

Accepted Answer

A) insourcing; IT specialty companies can deliver technology that is cheaper 
B) insourcing; GM can deliver technology that is better aligned to its unique needs 
C) outsourcing; IT specialty companies can deliver technology that is cheaper 
D) outsourcing; GM can deliver technology that is better aligned to its unique needs 
E) None of the above 
A) insourcing; IT specialty companies can deliver technology that is cheaper 
B) insourcing; GM can deliver technology that is better aligned to its unique needs 
C) outsourcing; IT specialty companies can deliver technology that is cheaper 
D) outsourcing; GM can deliver technology that is better aligned to its unique needs 
E) None of the above

Question 7

Differentiate between batch processing and online transaction processing.

Accepted Answer

Batch processing and online transaction

Question 8

General Motors created a(n)____________________ to smooth out its quality assurance process.

Accepted Answer

A) TPS 
B) ERP 
C) Data warehouse 
D) Data mart 
E) None of the above 
A) TPS 
B) ERP 
C) Data warehouse 
D) Data mart 
E) None of the above

Question 9

Which of the following is NOT an inter-organizational system?

Accepted Answer

A) TPS 
B) ERP 
C) CRM 
D) SCM 
E) None of the above 
A) TPS 
B) ERP 
C) CRM 
D) SCM 
E) None of the above

Question 10

Which of the following is NOT a benefit Airgas received by implementing SAP?

Accepted Answer

A) Better price management 
B) Competitiveness 
C) Leaner operating costs 
D) Small increase in revenue 
A) Better price management 
B) Competitiveness 
C) Leaner operating costs 
D) Small increase in revenue

Question 11

Discuss the reasons why ERP systems evolved and what organizations hope to gain by implementing them.

Accepted Answer

ERP systems have evolved over time due t

Question 12

_____ integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization.

Accepted Answer

A) Transaction processing systems 
B) Supply chain management systems 
C) Functional area information systems 
D) Enterprise resource planning systems 
E) Corporate extranets 
A) Transaction processing systems 
B) Supply chain management systems 
C) Functional area information systems 
D) Enterprise resource planning systems 
E) Corporate extranets

Question 13

Pizza Pizza allowed customers to design their own pizzas via iPhone to:

Accepted Answer

A) Increase sales 
B) Decrease costs 
C) Increase costs 
D) A and b 
E) A and c 
A) Increase sales 
B) Decrease costs 
C) Increase costs 
D) A and b 
E) A and c

Question 14

Historically, the functional area information systems were developed independently of one another.

Accepted Answer

A) True 
 B)False

Question 15

The activities below are supported by a Human Resources Functional Information Systems except:

Accepted Answer

A) Training 
B) Employee records 
C) Benefits administration 
D) Performance evaluation 
E) Quality control 
A) Training 
B) Employee records 
C) Benefits administration 
D) Performance evaluation 
E) Quality control

Question 16

Which of the following is NOT an ad hoc report?

Accepted Answer

A) Comparative report 
B) Drill-down report 
C) Key-indicator report 
D) Monthly report 
A) Comparative report 
B) Drill-down report 
C) Key-indicator report 
D) Monthly report

Question 17

TPSs provide data that can be stored in the organization's databases.

Accepted Answer

A) True 
 B)False

Question 18

_____ reports are produced at scheduled intervals.

Accepted Answer

A) Ad hoc 
B) Routine 
C) Exception 
D) Detailed 
E) Key indicator 
A) Ad hoc 
B) Routine 
C) Exception 
D) Detailed 
E) Key indicator

Question 19

When interest is credited to your savings account at your bank, it is called a:

Accepted Answer

A) Process 
B) Function 
C) Calculation 
D) Transaction 
E) Decision 
A) Process 
B) Function 
C) Calculation 
D) Transaction 
E) Decision

Question 20

Which of the following is false?

Accepted Answer

A) TPS need large computers to process the transactions. 
B) Business transactions can be processed when they occur. 
C) Business transactions can be processed after they occur. 
D) Data for transactions can be collected by sensors. 
E) A transaction is a business event. 
A) TPS need large computers to process the transactions. 
B) Business transactions can be processed when they occur. 
C) Business transactions can be processed after they occur. 
D) Data for transactions can be collected by sensors. 
E) A transaction is a business event.

_____ are the most successful solutions or problem-solving methods for achieving a business objective.

Explain how information systems for production operations management support an organization.

Explain how information systems for human resource management support an organization.

Data that have been processed by the organizations _____ are inputs into the organization's database.

The characteristics of ERP systems include all of the following except:

General Motors decided _ was a better strategy because ____.

Differentiate between batch processing and online transaction processing.

General Motors created a(n)____________________ to smooth out its quality assurance process.

Which of the following is NOT an inter-organizational system?

Which of the following is NOT a benefit Airgas received by implementing SAP?

Discuss the reasons why ERP systems evolved and what organizations hope to gain by implementing them.

_____ integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization.

Pizza Pizza allowed customers to design their own pizzas via iPhone to:

Historically, the functional area information systems were developed independently of one another.

The activities below are supported by a Human Resources Functional Information Systems except:

Which of the following is NOT an ad hoc report?

TPSs provide data that can be stored in the organization's databases.

_____ reports are produced at scheduled intervals.

When interest is credited to your savings account at your bank, it is called a:

Which of the following is false?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security and Controls

Data and Knowledge Management

Telecommunications and Networking

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 : Hardware

Technology Guide 2 : Software

Technology Guide 3 : Cloud Computing

Technology Guide 4 : Intelligent Systems

Technology Guide 5 Protecting Your Information Assets

Filters

Exam 10: Information Systems Within the Organization

_____ are the most successful solutions or problem-solving methods for achieving a business objective.

Explain how information systems for production operations management support an organization.

Explain how information systems for human resource management support an organization.

Data that have been processed by the organizations _____ are inputs into the organization's database.

The characteristics of ERP systems include all of the following except:

General Motors decided _________ was a better strategy because ____________.

Differentiate between batch processing and online transaction processing.

General Motors created a(n)____________________ to smooth out its quality assurance process.

Which of the following is NOT an inter-organizational system?

Which of the following is NOT a benefit Airgas received by implementing SAP?

Discuss the reasons why ERP systems evolved and what organizations hope to gain by implementing them.

_____ integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization.

Pizza Pizza allowed customers to design their own pizzas via iPhone to:

Historically, the functional area information systems were developed independently of one another.

The activities below are supported by a Human Resources Functional Information Systems except:

Which of the following is NOT an ad hoc report?

TPSs provide data that can be stored in the organization's databases.

_____ reports are produced at scheduled intervals.

When interest is credited to your savings account at your bank, it is called a:

Which of the following is false?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security and Controls

Data and Knowledge Management

Telecommunications and Networking

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 : Hardware

Technology Guide 2 : Software

Technology Guide 3 : Cloud Computing

Technology Guide 4 : Intelligent Systems

Technology Guide 5 Protecting Your Information Assets

Filters

General Motors decided _ was a better strategy because ____.