Question 1

The drawbacks of ERP systems include all of the following except:

Accepted Answer

A) They are complex 
B) They are expensive 
C) They are time-consuming to implement 
D) Companies may need to change existing business processes to fit the software 
E) They consist of modules 
A) They are complex 
B) They are expensive 
C) They are time-consuming to implement 
D) Companies may need to change existing business processes to fit the software 
E) They consist of modules

Question 2

Define enterprise resource planning systems and discuss why they were developed.

Accepted Answer

Enterprise resource planning (ERP) syste

Question 3

Kathy has taken a job with her ideal company and is excited to start in their sales department. During orientation, she is told that the company is very proud of their ERP system from SAP. Looking at the list of modules the company has, Kathy wonders which one she won't be using. From the list below, which one would you tell Kathy is the one she won't be using.

Accepted Answer

A) Customer relationship management 
B) Human resource management 
C) Business intelligence 
D) Operations management 
E) E-Business 
A) Customer relationship management 
B) Human resource management 
C) Business intelligence 
D) Operations management 
E) E-Business

Question 4

Information systems can be function-specific.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is true?

Accepted Answer

A) Implementing an ERP system will maintain a competitive advantage. 
B) Implementing an ERP system will allow a company to operate faster than their competition. 
C) The IT costs of an ERP implementation goes down over time. 
D) Customizing an ERP system is permitted. 
E) The benefits of an ERP implementation go down over time. 
A) Implementing an ERP system will maintain a competitive advantage. 
B) Implementing an ERP system will allow a company to operate faster than their competition. 
C) The IT costs of an ERP implementation goes down over time. 
D) Customizing an ERP system is permitted. 
E) The benefits of an ERP implementation go down over time.

Question 6

Discuss why functional area information systems would have been built independently of one another, resulting in information silos. Explain the limitations of that approach.

Accepted Answer

Functional area information systems were

Question 7

When you make a purchase online, that transaction is an example of batch processing.

Accepted Answer

A) True 
 B)False

Question 8

__________ reports allow users to click on an item in a report and to be able to access underlying details about that item.

Accepted Answer

A) Comparative 
B) Detailed 
C) Drill-down 
D) Summary 
A) Comparative 
B) Detailed 
C) Drill-down 
D) Summary

Question 9

Which of the following is not a process within an information system for Human Resource Management?

Accepted Answer

A) Benefits administration 
B) Firing decisions 
C) Peer evaluations 
D) Recruitment 
E) Training 
A) Benefits administration 
B) Firing decisions 
C) Peer evaluations 
D) Recruitment 
E) Training

Question 10

Which of the following is not a function of functional area information systems?

Accepted Answer

A) Providing information to managers in the functional areas 
B) Supporting the managerial tasks of planning, organizing, and controlling operations 
C) Providing information mainly in the form of reports 
D) Providing data from business events to the corporate database 
E) Providing analysis capabilities to middle level managers and staff 
A) Providing information to managers in the functional areas 
B) Supporting the managerial tasks of planning, organizing, and controlling operations 
C) Providing information mainly in the form of reports 
D) Providing data from business events to the corporate database 
E) Providing analysis capabilities to middle level managers and staff

Question 11

What are ad-hoc (on-demand)reports? Why does an organization need to be able to run ad-hoc reports?

Accepted Answer

Ad-hoc (on-demand) reports are reports t

Question 12

____________ is when business transactions are processed as soon as they occur.

Accepted Answer

A) Batch processing 
B) OLAP 
C) OLTP 
D) Source data automation 
A) Batch processing 
B) OLAP 
C) OLTP 
D) Source data automation

Question 13

ERP systems cannot manage cross departmental processes.

Accepted Answer

A) True 
 B)False

Question 14

Organizational transactions are typically _____ volume, _____, and therefore _____ to computerize.

Accepted Answer

A) low, repetitive, difficult 
B) high, repetitive, easy 
C) high, different, difficult 
D) low, different, easy 
E) high, different, easy 
A) low, repetitive, difficult 
B) high, repetitive, easy 
C) high, different, difficult 
D) low, different, easy 
E) high, different, easy

Question 15

Which of the following is false regarding Disney's YMS?

Accepted Answer

A) YMS followed fixed pricing strategy. 
B) YMS used consumer behavior data for pricing. 
C) YMS anticipated consumer behavior for pricing. 
D) YMS used factors that influence consumer behavior for pricing. 
E) None of the above 
A) YMS followed fixed pricing strategy. 
B) YMS used consumer behavior data for pricing. 
C) YMS anticipated consumer behavior for pricing. 
D) YMS used factors that influence consumer behavior for pricing. 
E) None of the above

Question 16

ERP systems integrate the planning, management and use of all resources of the organization.

Accepted Answer

A) True 
 B)False

Question 17

FAIS are not necessary if an ERP system has been installed.

Accepted Answer

A) True 
 B)False

Question 18

Airgas chose to implement SAP "as-is" to adopt the industry's best practices.

Accepted Answer

A) True 
 B)False

The drawbacks of ERP systems include all of the following except:

Define enterprise resource planning systems and discuss why they were developed.

Information systems can be function-specific.

Which of the following is true?

Discuss why functional area information systems would have been built independently of one another, resulting in information silos. Explain the limitations of that approach.

When you make a purchase online, that transaction is an example of batch processing.

__________ reports allow users to click on an item in a report and to be able to access underlying details about that item.

Which of the following is not a process within an information system for Human Resource Management?

Which of the following is not a function of functional area information systems?

What are ad-hoc (on-demand)reports? Why does an organization need to be able to run ad-hoc reports?

____________ is when business transactions are processed as soon as they occur.

ERP systems cannot manage cross departmental processes.

Organizational transactions are typically ___ volume, _, and therefore ___ to computerize.

Which of the following is false regarding Disney's YMS?

ERP systems integrate the planning, management and use of all resources of the organization.

FAIS are not necessary if an ERP system has been installed.

Airgas chose to implement SAP "as-is" to adopt the industry's best practices.

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security and Controls

Data and Knowledge Management

Telecommunications and Networking

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 : Hardware

Technology Guide 2 : Software

Technology Guide 3 : Cloud Computing

Technology Guide 4 : Intelligent Systems

Technology Guide 5 Protecting Your Information Assets

Filters

Exam 10: Information Systems Within the Organization

The drawbacks of ERP systems include all of the following except:

Define enterprise resource planning systems and discuss why they were developed.

Information systems can be function-specific.

Which of the following is true?

Discuss why functional area information systems would have been built independently of one another, resulting in information silos. Explain the limitations of that approach.

When you make a purchase online, that transaction is an example of batch processing.

__________ reports allow users to click on an item in a report and to be able to access underlying details about that item.

Which of the following is not a process within an information system for Human Resource Management?

Which of the following is not a function of functional area information systems?

What are ad-hoc (on-demand)reports? Why does an organization need to be able to run ad-hoc reports?

____________ is when business transactions are processed as soon as they occur.

ERP systems cannot manage cross departmental processes.

Organizational transactions are typically _____ volume, _____, and therefore _____ to computerize.

Which of the following is false regarding Disney's YMS?

ERP systems integrate the planning, management and use of all resources of the organization.

FAIS are not necessary if an ERP system has been installed.

Airgas chose to implement SAP "as-is" to adopt the industry's best practices.

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security and Controls

Data and Knowledge Management

Telecommunications and Networking

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 : Hardware

Technology Guide 2 : Software

Technology Guide 3 : Cloud Computing

Technology Guide 4 : Intelligent Systems

Technology Guide 5 Protecting Your Information Assets

Filters

Organizational transactions are typically ___ volume, _, and therefore ___ to computerize.