Question 1

Persuasion is a form of coercion.

Accepted Answer

A) True 
 B)False  False

Question 2

Revising for style means

Accepted Answer

A)  matching the general purpose to the specific purpose. 
B)  adjusting the tone to obvious flattery. 
C)  ensuring that sentences are long enough to persuade. 
D)  making sure your punctuation is correct. 
E)  checking the rhythm and flow of the sentences. 
A)  matching the general purpose to the specific purpose. 
B)  adjusting the tone to obvious flattery. 
C)  ensuring that sentences are long enough to persuade. 
D)  making sure your punctuation is correct. 
E)  checking the rhythm and flow of the sentences. E

Question 3

Editing to identify grammar errors should precede revising for content and style.

Accepted Answer

A) True 
 B)False  False

Question 4

You can use mind mapping to develop a step-by-step list of ideas to include in a message.

Accepted Answer

A) True 
 B)False

Question 5

You've finished proofreading when

Accepted Answer

A)  you read through the document and find only one or two misplaced sentences. 
B)  you have corrected all of the mistakes you identified. 
C)  you let the document sit overnight. 
D)  you read through the entire message without making any changes. 
E)  you have run the spellchecker program twice. 
A)  you read through the document and find only one or two misplaced sentences. 
B)  you have corrected all of the mistakes you identified. 
C)  you let the document sit overnight. 
D)  you read through the entire message without making any changes. 
E)  you have run the spellchecker program twice.

Question 6

Allowing some time between drafting and revising helps you distance yourself enough to identify weaknesses in logic or diction.

Accepted Answer

A) True 
 B)False

Question 7

Blogs use far more text than websites and typically allow for customer comments.

Accepted Answer

A) True 
 B)False

Question 8

Static websites let people retrieve information but also create strong relationships with customers.

Accepted Answer

A) True 
 B)False

Question 9

You should proofread for content errors

Accepted Answer

A)  after you proofread for style errors. 
B)  to detect typographical errors. 
C)  to be sure the document is formatted correctly. 
D)  to determine whether the document makes sense. 
E)  only if you move, delete, or insert material in your message. 
A)  after you proofread for style errors. 
B)  to detect typographical errors. 
C)  to be sure the document is formatted correctly. 
D)  to determine whether the document makes sense. 
E)  only if you move, delete, or insert material in your message.

Question 10

Which of the following is not something you do when proofreading for format errors?

Accepted Answer

A)  Look for errors in grammar, spelling, and word usage. 
B)  Read the document again after making a change. 
C)  Check that the document looks attractive on the page. 
D)  Visually inspect the document for appropriate format. 
E)  Be sure that all document parts are in the proper position. 
A)  Look for errors in grammar, spelling, and word usage. 
B)  Read the document again after making a change. 
C)  Check that the document looks attractive on the page. 
D)  Visually inspect the document for appropriate format. 
E)  Be sure that all document parts are in the proper position.

Question 11

The final step in the revision process is to check your writing style and be sure it conveys a suitable image of you as the writer.

Accepted Answer

A) True 
 B)False

Question 12

If you expect that a reader will react negatively to your message,use a direct approach.

Accepted Answer

A) True 
 B)False

Question 13

Identify the questions that must be considered in handling content issues.

Accepted Answer

How much background information is neede

Question 14

Without identifying the primary audience for a message,you cannot know whether you've achieved your goal.

Accepted Answer

A) True 
 B)False

Question 15

An email signature line should include all of the following except

Accepted Answer

A)  your title. 
B)  information about how you can be reached. 
C)  your company. 
D)  your name. 
E)  your favorite sports team. 
A)  your title. 
B)  information about how you can be reached. 
C)  your company. 
D)  your name. 
E)  your favorite sports team.

Question 16

Which component of the writing process serves as a yardstick for determining whether your message is successful?

Accepted Answer

A)  analyzing the primary audience 
B)  identifying the specific purpose 
C)  revising for technical content 
D)  proofreading for grammatical errors 
E)  organizing the content 
A)  analyzing the primary audience 
B)  identifying the specific purpose 
C)  revising for technical content 
D)  proofreading for grammatical errors 
E)  organizing the content

Question 17

Email is neither as formal as a letter nor as informal as a telephone call.

Accepted Answer

A) True 
 B)False

Question 18

List and briefly describe at least four methods to overcome writer's block.

Accepted Answer

Students are to list four of the followi

Question 19

When you analyze your audience,you

Accepted Answer

A)  identify the reaction you will have to the reader's needs. 
B)  adapt your message tone after observing any negative reaction. 
C)  examine your relationship with the reader. 
D)  present external evidence to support your logos. 
E)  decide on the purpose that suits each reader. 
A)  identify the reaction you will have to the reader's needs. 
B)  adapt your message tone after observing any negative reaction. 
C)  examine your relationship with the reader. 
D)  present external evidence to support your logos. 
E)  decide on the purpose that suits each reader.

Question 20

When you write to someone higher in your organization,you usually present the main idea in your first paragraph.

Accepted Answer

A) True 
 B)False

Persuasion is a form of coercion.

Revising for style means

Editing to identify grammar errors should precede revising for content and style.

You can use mind mapping to develop a step-by-step list of ideas to include in a message.

You've finished proofreading when

Allowing some time between drafting and revising helps you distance yourself enough to identify weaknesses in logic or diction.

Blogs use far more text than websites and typically allow for customer comments.

Static websites let people retrieve information but also create strong relationships with customers.

You should proofread for content errors

Which of the following is not something you do when proofreading for format errors?

The final step in the revision process is to check your writing style and be sure it conveys a suitable image of you as the writer.

If you expect that a reader will react negatively to your message,use a direct approach.

Identify the questions that must be considered in handling content issues.

Without identifying the primary audience for a message,you cannot know whether you've achieved your goal.

An email signature line should include all of the following except

Which component of the writing process serves as a yardstick for determining whether your message is successful?

Email is neither as formal as a letter nor as informal as a telephone call.

List and briefly describe at least four methods to overcome writer's block.

When you analyze your audience,you

When you write to someone higher in your organization,you usually present the main idea in your first paragraph.

Understanding Business Communication

Intercultural and Team Communication

Interpersonal Communication Skills

Revising Your Writing

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Writing the Report

Oral Presentation

Employment Communication

Filters

Exam 4: The Writing Process

Persuasion is a form of coercion.

Revising for style means

Editing to identify grammar errors should precede revising for content and style.

You can use mind mapping to develop a step-by-step list of ideas to include in a message.

You've finished proofreading when

Allowing some time between drafting and revising helps you distance yourself enough to identify weaknesses in logic or diction.

Blogs use far more text than websites and typically allow for customer comments.

Static websites let people retrieve information but also create strong relationships with customers.

You should proofread for content errors

Which of the following is not something you do when proofreading for format errors?

The final step in the revision process is to check your writing style and be sure it conveys a suitable image of you as the writer.

If you expect that a reader will react negatively to your message,use a direct approach.

Identify the questions that must be considered in handling content issues.

Without identifying the primary audience for a message,you cannot know whether you've achieved your goal.

An email signature line should include all of the following except

Which component of the writing process serves as a yardstick for determining whether your message is successful?

Email is neither as formal as a letter nor as informal as a telephone call.

List and briefly describe at least four methods to overcome writer's block.

When you analyze your audience,you

When you write to someone higher in your organization,you usually present the main idea in your first paragraph.

Understanding Business Communication

Intercultural and Team Communication

Interpersonal Communication Skills

Revising Your Writing

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Writing the Report

Oral Presentation

Employment Communication

Filters