Exam 1: Understanding Business Communication

The triple bottom line includes all of the following except:

If what we say and what we do contradict,observers are likely to believe what we say.

Technology that allows multitasking is likely to result in more efficient and accurate workplace communication.

Lateral communication provides managers at all levels with the information they need to make decisions.

A(n)____ is considered a conventional channel of communication.

Describe the potential benefits and drawbacks of texting at work.

Which one of the following is a true statement about a personal code of ethics?

Briefly describe a personal example of upward,downward,and lateral communication in your life.

You have more flexibility in conveying ideas to others when you use oral communication than when you use written communication.

When a message you transmit reaches its destination,it becomes

Upward communication fosters an environment where employees can offer suggestions and feel they are important to the organization.

Blogs that allow open comments may generate negative responses from consumers.Why do many companies view them as worth the risk?

Using instant messaging at work may annoy some people,but others believe that it saves time.

Which statement contains abstract or ambiguous language?

Describe the importance of communication in today's business world.

Which of the following questions is not a part of The Framework for Ethical Decision Making?

The five components of communication are the stimulus,filter,medium,destination,and message.

Your unique perception of reality acts as a ____ when you are interpreting a stimulus.

If you frown as someone speaks to you,you are providing the sender with feedback about the message.

In what circumstances should you choose traditional oral communication for your message?