Question 1

Which sentence illustrates appropriate use of the active voice?

Accepted Answer

A)  The academic reports were prepared by the associate vice president. 
B)  The office contest was suggested by Nick Anderson. 
C)  The First Bank and National Bank announced that they will merge. 
D)  The national budget reform will be announced later this week by the president. 
E)  The application for the loan extension is being processed today. 
A)  The academic reports were prepared by the associate vice president. 
B)  The office contest was suggested by Nick Anderson. 
C)  The First Bank and National Bank announced that they will merge. 
D)  The national budget reform will be announced later this week by the president. 
E)  The application for the loan extension is being processed today. C

Question 2

A misplaced modifier is one common type of dangling expression.

Accepted Answer

A) True 
 B)False  True

Question 3

What is an expletive? Why should you avoid expletives in business writing?

Accepted Answer

An expletive is an expression such as there is or it is that begins a clause or sentence and for which the pronoun has no antecedent.Expletives should be avoided because their meaning may be vague.

Question 4

One way to avoid exaggeration and sound more sincere is to use only an appropriate number of modifiers.

Accepted Answer

A) True 
 B)False

Question 5

The passive voice focuses attention on the entity receiving the action rather than performing the action.

Accepted Answer

A) True 
 B)False

Question 6

A sentence that consists of one independent clause that can stand alone as a complete thought is a simple sentence.

Accepted Answer

A) True 
 B)False

Question 7

Define (a)clichés,(b)slang,and (c)buzzwords.Why should they typically be avoided in business communication?

Accepted Answer

a.Clichés are expressions that ar

Question 8

Three mechanical ways to emphasize an idea are enumeration,indenting from the margin,and use of italics.

Accepted Answer

A) True 
 B)False

Question 9

Which transition does not reflect a cause-and-effect relationship?

Accepted Answer

A)  as a result 
B)  consequently 
C)  because 
D)  finally 
E)  hence 
A)  as a result 
B)  consequently 
C)  because 
D)  finally 
E)  hence

Question 10

Revise the following sentences to conform to standard business communication principles.Add appropriate details as needed to complete the ideas.
a.
There is no reason for the manager to criticize the intern's performance.
b.
The warranty does not cover labor charges.
c.
Your account will be delinquent if you do not pay the amount owed by March 1.
d.
Our company is unable to contribute to your charitable organization.

Accepted Answer

a.The manager had no reason to criticize

Question 11

Effective communicators avoid slang in business writing because it does not represent standard word usage.

Accepted Answer

A) True 
 B)False

Question 12

When you want to give equal weight to two closely related ideas in a single sentence,use a compound sentence.

Accepted Answer

A) True 
 B)False

Question 13

Your written message will be clearer if it is accurate,makes use of familiar words,and includes a number of dangling expressions.

Accepted Answer

A) True 
 B)False

Question 14

What is the difference between redundancy and repetition? Provide an example of each.

Accepted Answer

Redundancy is the unnecessary rep

Question 15

You can best help readers grasp your meaning by using old,familiar clichés rather than fresh,original language.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is not a guideline for adopting the "you" attitude?

Accepted Answer

A)  Stress how the reader will benefit. 
B)  Develop empathy for the reader. 
C)  Emphasize how the reader will be affected. 
D)  Write from the reader's perspective. 
E)  Show how you and the reader will both benefit. 
A)  Stress how the reader will benefit. 
B)  Develop empathy for the reader. 
C)  Emphasize how the reader will be affected. 
D)  Write from the reader's perspective. 
E)  Show how you and the reader will both benefit.

Question 17

Which of the following sentence pairs contains a transitional phrase that detracts from coherence?

Accepted Answer

A)  First, productivity will improve by 12%. For example, employees will be happy. 
B)  Salaries will increase by 6%. In contrast, the sick-day allowance will decrease by 2%. 
C)  The fliers should arrive by 5:00 p.m. Then our interns will post them on campus bulletin boards. 
D)  The new computer is being repaired. However, the repair service loaned us another system. 
E)  The union strike should help teachers receive higher salaries. On the other hand, students will suffer if teachers go on strike. 
A)  First, productivity will improve by 12%. For example, employees will be happy. 
B)  Salaries will increase by 6%. In contrast, the sick-day allowance will decrease by 2%. 
C)  The fliers should arrive by 5:00 p.m. Then our interns will post them on campus bulletin boards. 
D)  The new computer is being repaired. However, the repair service loaned us another system. 
E)  The union strike should help teachers receive higher salaries. On the other hand, students will suffer if teachers go on strike.

Question 18

Explain when the active voice is preferred and when the passive voice is preferred in business communication.Provide one effective example of each voice.

Accepted Answer

Active voice is preferred in most commun

Question 19

Including examples or more analysis in a paragraph helps you develop the main idea.

Accepted Answer

A) True 
 B)False

Question 20

Rewrite the following sentences using parallel structure:
a.
The intern is efficient and pays attention to details.
b.
The new system accepts data entry, processes customer orders, and it can prepare financial statements.
c.
The student either should study for the major test or accept an undesirable grade on the test.
d.
The board recommends either selling the home appliance division to a competitor or creation of an independent subsidiary.
e.
George is not only capable of writing a formal report but also a snappy tweet.

Accepted Answer

a.The intern is efficient and detail-ori

Which sentence illustrates appropriate use of the active voice?

A misplaced modifier is one common type of dangling expression.

What is an expletive? Why should you avoid expletives in business writing?

One way to avoid exaggeration and sound more sincere is to use only an appropriate number of modifiers.

The passive voice focuses attention on the entity receiving the action rather than performing the action.

A sentence that consists of one independent clause that can stand alone as a complete thought is a simple sentence.

Define (a)clichés,(b)slang,and (c)buzzwords.Why should they typically be avoided in business communication?

Three mechanical ways to emphasize an idea are enumeration,indenting from the margin,and use of italics.

Which transition does not reflect a cause-and-effect relationship?

Effective communicators avoid slang in business writing because it does not represent standard word usage.

When you want to give equal weight to two closely related ideas in a single sentence,use a compound sentence.

Your written message will be clearer if it is accurate,makes use of familiar words,and includes a number of dangling expressions.

What is the difference between redundancy and repetition? Provide an example of each.

You can best help readers grasp your meaning by using old,familiar clichés rather than fresh,original language.

Which of the following is not a guideline for adopting the "you" attitude?

Which of the following sentence pairs contains a transitional phrase that detracts from coherence?

Explain when the active voice is preferred and when the passive voice is preferred in business communication.Provide one effective example of each voice.

Including examples or more analysis in a paragraph helps you develop the main idea.

Understanding Business Communication

Intercultural and Team Communication

Interpersonal Communication Skills

The Writing Process

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Writing the Report

Oral Presentation

Employment Communication

Filters

Exam 5: Revising Your Writing

Which sentence illustrates appropriate use of the active voice?

A misplaced modifier is one common type of dangling expression.

What is an expletive? Why should you avoid expletives in business writing?

One way to avoid exaggeration and sound more sincere is to use only an appropriate number of modifiers.

The passive voice focuses attention on the entity receiving the action rather than performing the action.

A sentence that consists of one independent clause that can stand alone as a complete thought is a simple sentence.

Define (a)clichés,(b)slang,and (c)buzzwords.Why should they typically be avoided in business communication?

Three mechanical ways to emphasize an idea are enumeration,indenting from the margin,and use of italics.

Which transition does not reflect a cause-and-effect relationship?

Effective communicators avoid slang in business writing because it does not represent standard word usage.

When you want to give equal weight to two closely related ideas in a single sentence,use a compound sentence.

Your written message will be clearer if it is accurate,makes use of familiar words,and includes a number of dangling expressions.

What is the difference between redundancy and repetition? Provide an example of each.

You can best help readers grasp your meaning by using old,familiar clichés rather than fresh,original language.

Which of the following is not a guideline for adopting the "you" attitude?

Which of the following sentence pairs contains a transitional phrase that detracts from coherence?

Explain when the active voice is preferred and when the passive voice is preferred in business communication.Provide one effective example of each voice.

Including examples or more analysis in a paragraph helps you develop the main idea.

Understanding Business Communication

Intercultural and Team Communication

Interpersonal Communication Skills

The Writing Process

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Writing the Report

Oral Presentation

Employment Communication

Filters