Question 1

The purpose of the report introduction is to provide information that the reader needs to understand the summary.

Accepted Answer

A) True 
 B)False

Question 2

Generic headings are used

Accepted Answer

A)  to identify the section topic and the major conclusion. 
B)  in newspapers and magazines. 
C)  as a preview or executive summary of the entire report. 
D)  when the report is written according to the indirect plan. 
E)  to focus attention on conclusions. 
A)  to identify the section topic and the major conclusion. 
B)  in newspapers and magazines. 
C)  as a preview or executive summary of the entire report. 
D)  when the report is written according to the indirect plan. 
E)  to focus attention on conclusions.

Question 3

To make the report read clearly and smoothly use

Accepted Answer

A)  Passive voice 
B)  Easy language 
C)  Emphasis, subordination, preview, summary, and transitions 
D)  Lots of data 
A)  Passive voice 
B)  Easy language 
C)  Emphasis, subordination, preview, summary, and transitions 
D)  Lots of data

Question 4

Contrast talking headings and generic headings.

Accepted Answer

Talking headings are used to iden

Question 5

In a report,the largest section is

Accepted Answer

A)  Your findings 
B)  Your tone 
C)  Your language 
D)  Your thesis 
A)  Your findings 
B)  Your tone 
C)  Your language 
D)  Your thesis

Question 6

When you write a report you follow these steps: planning,drafting,revising,and proofreading.

Accepted Answer

A) True 
 B)False

Question 7

What should you remember about using pronouns in business reports?

Accepted Answer

First- and second-person pronouns should

Question 8

A formal report about a complex,serious problem typically includes all of the following except

Accepted Answer

A)  a formal writing style. 
B)  use of the pronoun you. 
C)  a table of contents. 
D)  manuscript format. 
E)  many supplementary parts. 
A)  a formal writing style. 
B)  use of the pronoun you. 
C)  a table of contents. 
D)  manuscript format. 
E)  many supplementary parts.

Question 9

The purpose of selecting an organizational basis for your findings is to show order,logic,and unity.

Accepted Answer

A) True 
 B)False

Question 10

Write a conclusion and a recommendation for the following findings: The population in Orem has increased by 18% in the last two years.Customers must wait an average of ten minutes to conduct business with a teller at our bank.

Accepted Answer

Conclusion: Our current bank d

Question 11

When you use the author-date format to document sources,you should

Accepted Answer

A)  omit quotation marks for text drawn from original material. 
B)  renumber all endnotes to ensure continuity and coherence. 
C)  provide the complete reference at the bottom of the page. 
D)  include complete bibliographic details in the Notes section. 
E)  set them off with semicolons or colons, as appropriate. 
A)  omit quotation marks for text drawn from original material. 
B)  renumber all endnotes to ensure continuity and coherence. 
C)  provide the complete reference at the bottom of the page. 
D)  include complete bibliographic details in the Notes section. 
E)  set them off with semicolons or colons, as appropriate.

Question 12

Reserve direct quotation for definitions and for text passages that are so precise,clear,or noteworthy that you cannot improve them.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is not true about developing a report outline?

Accepted Answer

A)  Your problem statement and subproblems serve as your first working outline. 
B)  A formal outline should provide an orderly visual representation of the report. 
C)  The outline is a guide for the reader to see the development of unity and coherence in the final report. 
D)  The outline is only a working draft and will be modified as you compose the report. 
E)  The outline should clearly show the points to be covered and the relationship of each point to the rest of the report. 
A)  Your problem statement and subproblems serve as your first working outline. 
B)  A formal outline should provide an orderly visual representation of the report. 
C)  The outline is a guide for the reader to see the development of unity and coherence in the final report. 
D)  The outline is only a working draft and will be modified as you compose the report. 
E)  The outline should clearly show the points to be covered and the relationship of each point to the rest of the report.

Question 14

In a recommendation report,you should explain the other alternatives you investigated before presenting the one you recommend.

Accepted Answer

A) True 
 B)False

Question 15

Ending a report with a concluding statement provides a definite sense of project completion and signals the reader not to look for additional pages.

Accepted Answer

A) True 
 B)False

Question 16

The direct approach is preferred when the report topic is very complex and needs detailed explanations to help the reader understand and accept the conclusions.

Accepted Answer

A) True 
 B)False

Question 17

Which statement regarding the use of pronouns is correct for most business reports?

Accepted Answer

A)  The phrase the writer is a good substitute for first-person pronouns. 
B)  Using passive voice is a good alternative to using first-person pronouns. 
C)  Because formal reports focus on the information instead of on the writer, third-person pronouns should be used. 
D)  Second-person pronouns should be used to draw the reader into the report. 
E)  Use the word he as a generic pronoun when referring to an unidentified person. 
A)  The phrase the writer is a good substitute for first-person pronouns. 
B)  Using passive voice is a good alternative to using first-person pronouns. 
C)  Because formal reports focus on the information instead of on the writer, third-person pronouns should be used. 
D)  Second-person pronouns should be used to draw the reader into the report. 
E)  Use the word he as a generic pronoun when referring to an unidentified person.

Question 18

Although you may phrase your headings in a variety of ways,noun phrases are probably the most common.

Accepted Answer

A) True 
 B)False

Question 19

List three examples of supplementary information.

Accepted Answer

Cover lett

Question 20

You should use direct quotes

Accepted Answer

A)  Sparingly 
B)  Often 
C)  One in each paragraph 
D)  Only in the conclusion 
A)  Sparingly 
B)  Often 
C)  One in each paragraph 
D)  Only in the conclusion

The purpose of the report introduction is to provide information that the reader needs to understand the summary.

Generic headings are used

To make the report read clearly and smoothly use

Contrast talking headings and generic headings.

In a report,the largest section is

When you write a report you follow these steps: planning,drafting,revising,and proofreading.

What should you remember about using pronouns in business reports?

A formal report about a complex,serious problem typically includes all of the following except

The purpose of selecting an organizational basis for your findings is to show order,logic,and unity.

Write a conclusion and a recommendation for the following findings: The population in Orem has increased by 18% in the last two years.Customers must wait an average of ten minutes to conduct business with a teller at our bank.

When you use the author-date format to document sources,you should

Reserve direct quotation for definitions and for text passages that are so precise,clear,or noteworthy that you cannot improve them.

Which of the following is not true about developing a report outline?

In a recommendation report,you should explain the other alternatives you investigated before presenting the one you recommend.

Ending a report with a concluding statement provides a definite sense of project completion and signals the reader not to look for additional pages.

The direct approach is preferred when the report topic is very complex and needs detailed explanations to help the reader understand and accept the conclusions.

Which statement regarding the use of pronouns is correct for most business reports?

Although you may phrase your headings in a variety of ways,noun phrases are probably the most common.

List three examples of supplementary information.

You should use direct quotes

Understanding Business Communication

Intercultural and Team Communication

Interpersonal Communication Skills

The Writing Process

Revising Your Writing

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Oral Presentation

Employment Communication

Filters

Exam 10: Writing the Report

The purpose of the report introduction is to provide information that the reader needs to understand the summary.

Generic headings are used

To make the report read clearly and smoothly use

Contrast talking headings and generic headings.

In a report,the largest section is

When you write a report you follow these steps: planning,drafting,revising,and proofreading.

What should you remember about using pronouns in business reports?

A formal report about a complex,serious problem typically includes all of the following except

The purpose of selecting an organizational basis for your findings is to show order,logic,and unity.

Write a conclusion and a recommendation for the following findings: The population in Orem has increased by 18% in the last two years.Customers must wait an average of ten minutes to conduct business with a teller at our bank.

When you use the author-date format to document sources,you should

Reserve direct quotation for definitions and for text passages that are so precise,clear,or noteworthy that you cannot improve them.

Which of the following is not true about developing a report outline?

In a recommendation report,you should explain the other alternatives you investigated before presenting the one you recommend.

Ending a report with a concluding statement provides a definite sense of project completion and signals the reader not to look for additional pages.

The direct approach is preferred when the report topic is very complex and needs detailed explanations to help the reader understand and accept the conclusions.

Which statement regarding the use of pronouns is correct for most business reports?

Although you may phrase your headings in a variety of ways,noun phrases are probably the most common.

List three examples of supplementary information.

You should use direct quotes

Understanding Business Communication

Intercultural and Team Communication

Interpersonal Communication Skills

The Writing Process

Revising Your Writing

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Oral Presentation

Employment Communication

Filters