Question 1

People with differing physical abilities are also included in defining diversity in the workforce.

Accepted Answer

A) True 
 B)False

Question 2

_____ managers make sure that the day-to-day operations of the organization run smoothly.

Accepted Answer

A)  Middle 
B)  Senior 
C)  Junior 
D)  Supervisory 
E)  Advisory 
A)  Middle 
B)  Senior 
C)  Junior 
D)  Supervisory 
E)  Advisory

Question 3

A management pyramid (bottom to top)lists the following managers from each level: crew leaders,senior vice presidents,and chief executive officers.

Accepted Answer

A) True 
 B)False

Question 4

Professional managers work for businesses,but they do not own them.

Accepted Answer

A) True 
 B)False

Question 5

Developing scientific principles is more complicated than developing principles of management.

Accepted Answer

A) True 
 B)False

Question 6

Resolving conflicts is part of a manager's _____ role.

Accepted Answer

A)  interpersonal 
B)  authoritative 
C)  control-related 
D)  decision-making 
E)  supervisory 
A)  interpersonal 
B)  authoritative 
C)  control-related 
D)  decision-making 
E)  supervisory

Question 7

The management task of _____ involves measuring the performance of an organization against its financial goals.

Accepted Answer

A)  supervising 
B)  mandating 
C)  planning 
D)  organizing 
E)  controlling 
A)  supervising 
B)  mandating 
C)  planning 
D)  organizing 
E)  controlling

Question 8

Which of the following is true of professional managers?

Accepted Answer

A)  They tend to have less formal education than entrepreneurs. 
B)  They invest money in the businesses they work for. 
C)  They are usually more independent than entrepreneurs. 
D)  Without them, there would be no new businesses. 
E)  They may be hired for their services by entrepreneurs. 
A)  They tend to have less formal education than entrepreneurs. 
B)  They invest money in the businesses they work for. 
C)  They are usually more independent than entrepreneurs. 
D)  Without them, there would be no new businesses. 
E)  They may be hired for their services by entrepreneurs.

Question 9

Increased organizational factionalism requires an increase in the amount of time to deal with special-interest and advocacy groups.

Accepted Answer

A) True 
 B)False

Question 10

Contrast the current state of workplace diversity with that of the past.What does the future likely hold with respect to workplace diversity?

Accepted Answer

For many years,the managers of most larg

Question 11

When a manager holds discussions with another organization to adjust the terms of a major contract,he is playing the role of a(n)_____.

Accepted Answer

A)  relationship builder 
B)  entrepreneur 
C)  disturbance handler 
D)  negotiator 
E)  resource director 
A)  relationship builder 
B)  entrepreneur 
C)  disturbance handler 
D)  negotiator 
E)  resource director

Question 12

Describe the information-related roles of a manager.

Accepted Answer

Information-related roles require a mana

Question 13

When a manager is making changes in policies,resolving conflicts,or deciding how best to utilize his resources,he is performing a decision-making role.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following management roles includes activities such as making an effort to initiate change in the organization?

Accepted Answer

A)  Leader 
B)  Entrepreneur 
C)  Disturbance handler 
D)  Negotiator 
E)  Resource director 
A)  Leader 
B)  Entrepreneur 
C)  Disturbance handler 
D)  Negotiator 
E)  Resource director

Question 15

Conceptual skills are most important at the senior management level.

Accepted Answer

A) True 
 B)False

Question 16

Explain the decision-making roles of management.

Accepted Answer

Decision-making roles are those a manage

Question 17

Technical skills are equally important at all levels of the management.

Accepted Answer

A) True 
 B)False

Question 18

Management principles are typically developed through observation and _____.

Accepted Answer

A)  benchmarking 
B)  best practices 
C)  deduction 
D)  induction 
E)  controlled experiments 
A)  benchmarking 
B)  best practices 
C)  deduction 
D)  induction 
E)  controlled experiments

Question 19

Describe the five major tasks of management.

Accepted Answer

-Planning: Deciding on goals and the act

Question 20

Which of the following management roles includes activities such as distributing information throughout the organization?

Accepted Answer

A)  Communicator 
B)  Relationship builder 
C)  Figurehead 
D)  Spokesperson 
E)  Monitor 
A)  Communicator 
B)  Relationship builder 
C)  Figurehead 
D)  Spokesperson 
E)  Monitor

People with differing physical abilities are also included in defining diversity in the workforce.

_____ managers make sure that the day-to-day operations of the organization run smoothly.

A management pyramid (bottom to top)lists the following managers from each level: crew leaders,senior vice presidents,and chief executive officers.

Professional managers work for businesses,but they do not own them.

Developing scientific principles is more complicated than developing principles of management.

Resolving conflicts is part of a manager's _____ role.

The management task of _____ involves measuring the performance of an organization against its financial goals.

Which of the following is true of professional managers?

Increased organizational factionalism requires an increase in the amount of time to deal with special-interest and advocacy groups.

Contrast the current state of workplace diversity with that of the past.What does the future likely hold with respect to workplace diversity?

When a manager holds discussions with another organization to adjust the terms of a major contract,he is playing the role of a(n)_____.

Describe the information-related roles of a manager.

When a manager is making changes in policies,resolving conflicts,or deciding how best to utilize his resources,he is performing a decision-making role.

Which of the following management roles includes activities such as making an effort to initiate change in the organization?

Conceptual skills are most important at the senior management level.

Explain the decision-making roles of management.

Technical skills are equally important at all levels of the management.

Management principles are typically developed through observation and _____.

Describe the five major tasks of management.

Which of the following management roles includes activities such as distributing information throughout the organization?

The Management Movement

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Operations Control

Filters

Exam 1: Management in a Diverse Workplace

People with differing physical abilities are also included in defining diversity in the workforce.

_____ managers make sure that the day-to-day operations of the organization run smoothly.

A management pyramid (bottom to top)lists the following managers from each level: crew leaders,senior vice presidents,and chief executive officers.

Professional managers work for businesses,but they do not own them.

Developing scientific principles is more complicated than developing principles of management.

Resolving conflicts is part of a manager's _____ role.

The management task of _____ involves measuring the performance of an organization against its financial goals.

Which of the following is true of professional managers?

Increased organizational factionalism requires an increase in the amount of time to deal with special-interest and advocacy groups.

Contrast the current state of workplace diversity with that of the past.What does the future likely hold with respect to workplace diversity?

When a manager holds discussions with another organization to adjust the terms of a major contract,he is playing the role of a(n)_____.

Describe the information-related roles of a manager.

When a manager is making changes in policies,resolving conflicts,or deciding how best to utilize his resources,he is performing a decision-making role.

Which of the following management roles includes activities such as making an effort to initiate change in the organization?

Conceptual skills are most important at the senior management level.

Explain the decision-making roles of management.

Technical skills are equally important at all levels of the management.

Management principles are typically developed through observation and _____.

Describe the five major tasks of management.

Which of the following management roles includes activities such as distributing information throughout the organization?

The Management Movement

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Operations Control

Filters