Exam 4: Decision-Making Skills
Exam 1: Management in a Diverse Workplace80 Questions
Exam 2: The Management Movement80 Questions
Exam 3: Developing Communication Skills80 Questions
Exam 4: Decision-Making Skills80 Questions
Exam 5: Ethical, social, and Legal Responsibilities of Management80 Questions
Exam 6: International Business80 Questions
Exam 7: The Basics of Planning and Strategic Management80 Questions
Exam 8: Organizing Work80 Questions
Exam 9: Organizational Structure80 Questions
Exam 10: Understanding Work Groups and Teams80 Questions
Exam 11: Staffing80 Questions
Exam 12: Employee Training and Development80 Questions
Exam 13: Motivating Employees80 Questions
Exam 14: Developing Leadership Skills80 Questions
Exam 15: Managing Conflict and Stress80 Questions
Exam 16: Managing Change and Culture80 Questions
Exam 17: Management Control80 Questions
Exam 18: Appraising and Rewarding Performance80 Questions
Exam 19: Operations Management and Planning80 Questions
Exam 20: Operations Control80 Questions
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Mind mapping uses metaphorical thinking for creative problem solving.
(True/False)
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The purpose and tradition of the organization is an important factor in a manager's decision-making style.
(True/False)
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Optimizing means selecting the first alternative that meets the decision maker's current level of aspiration.
(True/False)
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Harry,a senior manager at Pine and Acorn Consultancy,needs to decide how best to expand the services of Pine and Acorn in new markets.He is following the model for creative decision making for this purpose.He has already described the decision situation in a written form and systematically gathered additional information concerning the current state of affairs.What should Harry do next?
(Multiple Choice)
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The satisficing approach to decision making is based on the assumption that the people have the time and cognitive ability to process only a limited amount of information.
(True/False)
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Under conditions of risk,the decision maker can use expected value analysis to help arrive at a decision.
(True/False)
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Which of the following is the approach taken by the "administrative man"?
(Multiple Choice)
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The goal wishing method uses maps that start with a core topic and then use "branches" that flow outward from the central topic to subtopics and related concepts.
(True/False)
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Which of the following is a highly structured tool for fostering creativity that is designed to keep personal interactions at a minimum?
(Multiple Choice)
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Both the nominal group technique and brainstorming suffer from the problem occurring when the participants are so close to the problem under study that they are blind to what appear to be obvious solutions.
(True/False)
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Which of the following statements about nonprogrammed decisions is true?
(Multiple Choice)
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Which of the following approaches for dealing with uncertainty involves choosing the alternative with the least variation among possible outcomes?
(Multiple Choice)
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Questions asked in the problem-finding stage of the creative decision making model usually begin with who,what,where,when,how many,how much,or similar words.
(True/False)
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A(n)_____ mode of values suggests that an individual has an evaluative framework that is guided primarily by success-failure considerations.
(Multiple Choice)
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Harry,a manager at Pine and Acorn Consultancy,needs to make a decision on a new service that his group is planning to launch.Though it carries substantial risk of failure,this service has the potential of generating huge revenues if successful.The decision that Harry needs to take in this context can be best categorized as a _____ decision.
(Multiple Choice)
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Brainstorming is intended to produce a large quantity of ideas or alternatives and generally follows a definite procedure.
(True/False)
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Which of the following is an example of a transaction-processing system?
(Multiple Choice)
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Of the three stages of the decision process,management decisions place greater emphasis on the choice stage.
(True/False)
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The overriding purpose of the fact-finding stage of the creative decision making model is to rewrite or restate the problem in light of the information available to the decision maker.
(True/False)
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