Question 1

Which of the following statements about programmed decisions is true?

Accepted Answer

A)  They have little or no precedent. 
B)  They are relatively unstructured. 
C)  They include routine, repetitive decisions. 
D)  They are more difficult to make than nonprogrammed decisions. 
E)  They require a creative approach by the decision maker. 
A)  They have little or no precedent. 
B)  They are relatively unstructured. 
C)  They include routine, repetitive decisions. 
D)  They are more difficult to make than nonprogrammed decisions. 
E)  They require a creative approach by the decision maker.

Question 2

How can emotional attachments hurt decision makers?

Accepted Answer

George Odiorne isolated the following em

Question 3

_____ involves presenting a problem to a group of people and allows them to present ideas for a solution to the problem.

Accepted Answer

A)  Data mining 
B)  Clustering 
C)  Brainstorming 
D)  Synectics 
E)  Mind mapping 
A)  Data mining 
B)  Clustering 
C)  Brainstorming 
D)  Synectics 
E)  Mind mapping

Question 4

Which of the following approaches for dealing with uncertainty involves comparing the worst possible outcomes for each alternative and selecting the one that is least undesirable?

Accepted Answer

A)  The expected value approach 
B)  The optimistic approach 
C)  The maximin approach 
D)  The gambling approach 
E)  The risk-averting approach 
A)  The expected value approach 
B)  The optimistic approach 
C)  The maximin approach 
D)  The gambling approach 
E)  The risk-averting approach

Question 5

Transaction-processing system is a subset of data processing.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is the process of determining the appropriate responses or actions necessary to alleviate any deviation from some standard or desired level of performance?

Accepted Answer

A)  Transaction processing 
B)  Decision making 
C)  Conflict resolution 
D)  Problem solving 
E)  Goal setting 
A)  Transaction processing 
B)  Decision making 
C)  Conflict resolution 
D)  Problem solving 
E)  Goal setting

Question 7

Which of the following statements about group decision making is true?

Accepted Answer

A)  Group performance is frequently worse than that of the average group member. 
B)  Groups are better suited than individuals for making programmable decisions. 
C)  Groups often take less time to solve problems than does the average group member. 
D)  Groups tend to be more risk averse than the average person in low-risk conditions. 
E)  Groups have a much wider range of alternatives to choose from than the average person. 
A)  Group performance is frequently worse than that of the average group member. 
B)  Groups are better suited than individuals for making programmable decisions. 
C)  Groups often take less time to solve problems than does the average group member. 
D)  Groups tend to be more risk averse than the average person in low-risk conditions. 
E)  Groups have a much wider range of alternatives to choose from than the average person.

Question 8

Nonmanagement decisions are concentrated in the _____ stage of the decision process.

Accepted Answer

A)  feedback 
B)  design 
C)  intelligence 
D)  process 
E)  choice 
A)  feedback 
B)  design 
C)  intelligence 
D)  process 
E)  choice

Question 9

Management information systems substitute computer processing for manual recordkeeping procedures.

Accepted Answer

A) True 
 B)False

Question 10

A manager is deciding between sourcing a raw material from an agent (fast and expensive option)and assigning an employee in the procurement department to buy it from the market (slow and low-price option).This is an example of a decision made under a condition of _____.

Accepted Answer

A)  risk 
B)  certainty 
C)  synectics 
D)  uncertainity 
E)  optimization 
A)  risk 
B)  certainty 
C)  synectics 
D)  uncertainity 
E)  optimization

Question 11

Describe the five-step approach to foster the creative environment.

Accepted Answer

The following five-step process is gener

Question 12

The problem-finding stage of the creative decision making model is concerned primarily with the present and the past.

Accepted Answer

A) True 
 B)False

Question 13

The satisficing approach to decision making is sometimes called the rational or scientific approach.

Accepted Answer

A) True 
 B)False

Question 14

Harry is a senior manager at Pine and Acorn Consultancy.He decided to expand Pine and Acorn's services in the growing economies after slow decision making cost Pine and Acorn significant future revenues.Which of the following barriers to effective decision making did Harry succumb to?

Accepted Answer

A)  Complacency 
B)  Panic 
C)  Gambling 
D)  Deciding to decide 
E)  Defensive avoidance 
A)  Complacency 
B)  Panic 
C)  Gambling 
D)  Deciding to decide 
E)  Defensive avoidance

Question 15

Group decisions are generally better when speed is more important than avoiding mistakes.

Accepted Answer

A) True 
 B)False

Question 16

What can managers do to establish a creative environment?

Accepted Answer

To avoid hampering creativity,the manage

Question 17

Which of the following is the last step in the optimizing approach to decision making?

Accepted Answer

A)  Identify possible alternatives 
B)  Select the best alternative 
C)  Establish, rank, and weigh the decision criteria 
D)  Recognize the need for a decision 
E)  Gather available information and data 
A)  Identify possible alternatives 
B)  Select the best alternative 
C)  Establish, rank, and weigh the decision criteria 
D)  Recognize the need for a decision 
E)  Gather available information and data

Question 18

_____ systems substitute computer processing for manual recordkeeping procedures.

Accepted Answer

A)  Transaction-processing 
B)  Contingency 
C)  Management information 
D)  Clustering 
E)  Data support 
A)  Transaction-processing 
B)  Contingency 
C)  Management information 
D)  Clustering 
E)  Data support

Question 19

A potential shortcoming of the _____ is that it represents the average outcome if the event is repeated many times.

Accepted Answer

A)  expected value analysis 
B)  transaction processing analysis 
C)  maximin analysis 
D)  satisficing approach 
E)  synectics approach 
A)  expected value analysis 
B)  transaction processing analysis 
C)  maximin analysis 
D)  satisficing approach 
E)  synectics approach

Question 20

Which of the following statements about the intelligence stage in the decision process is true?

Accepted Answer

A)  It implies developing potential courses of action. 
B)  It involves searching the environment for conditions requiring a decision. 
C)  It refers to the actual selection of a course of action. 
D)  It entails inventing, developing, and analyzing possible courses of action. 
E)  It comprises analyzing likely courses of activity. 
A)  It implies developing potential courses of action. 
B)  It involves searching the environment for conditions requiring a decision. 
C)  It refers to the actual selection of a course of action. 
D)  It entails inventing, developing, and analyzing possible courses of action. 
E)  It comprises analyzing likely courses of activity.

Which of the following statements about programmed decisions is true?

How can emotional attachments hurt decision makers?

_____ involves presenting a problem to a group of people and allows them to present ideas for a solution to the problem.

Which of the following approaches for dealing with uncertainty involves comparing the worst possible outcomes for each alternative and selecting the one that is least undesirable?

Transaction-processing system is a subset of data processing.

Which of the following is the process of determining the appropriate responses or actions necessary to alleviate any deviation from some standard or desired level of performance?

Which of the following statements about group decision making is true?

Nonmanagement decisions are concentrated in the _____ stage of the decision process.

Management information systems substitute computer processing for manual recordkeeping procedures.

A manager is deciding between sourcing a raw material from an agent (fast and expensive option)and assigning an employee in the procurement department to buy it from the market (slow and low-price option).This is an example of a decision made under a condition of _____.

Describe the five-step approach to foster the creative environment.

The problem-finding stage of the creative decision making model is concerned primarily with the present and the past.

The satisficing approach to decision making is sometimes called the rational or scientific approach.

Harry is a senior manager at Pine and Acorn Consultancy.He decided to expand Pine and Acorn's services in the growing economies after slow decision making cost Pine and Acorn significant future revenues.Which of the following barriers to effective decision making did Harry succumb to?

Group decisions are generally better when speed is more important than avoiding mistakes.

What can managers do to establish a creative environment?

Which of the following is the last step in the optimizing approach to decision making?

_____ systems substitute computer processing for manual recordkeeping procedures.

A potential shortcoming of the _____ is that it represents the average outcome if the event is repeated many times.

Which of the following statements about the intelligence stage in the decision process is true?

Management in a Diverse Workplace

The Management Movement

Developing Communication Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Operations Control

Filters

Exam 4: Decision-Making Skills

Which of the following statements about programmed decisions is true?

How can emotional attachments hurt decision makers?

_____ involves presenting a problem to a group of people and allows them to present ideas for a solution to the problem.

Which of the following approaches for dealing with uncertainty involves comparing the worst possible outcomes for each alternative and selecting the one that is least undesirable?

Transaction-processing system is a subset of data processing.

Which of the following is the process of determining the appropriate responses or actions necessary to alleviate any deviation from some standard or desired level of performance?

Which of the following statements about group decision making is true?

Nonmanagement decisions are concentrated in the _____ stage of the decision process.

Management information systems substitute computer processing for manual recordkeeping procedures.

A manager is deciding between sourcing a raw material from an agent (fast and expensive option)and assigning an employee in the procurement department to buy it from the market (slow and low-price option).This is an example of a decision made under a condition of _____.

Describe the five-step approach to foster the creative environment.

The problem-finding stage of the creative decision making model is concerned primarily with the present and the past.

The satisficing approach to decision making is sometimes called the rational or scientific approach.

Harry is a senior manager at Pine and Acorn Consultancy.He decided to expand Pine and Acorn's services in the growing economies after slow decision making cost Pine and Acorn significant future revenues.Which of the following barriers to effective decision making did Harry succumb to?

Group decisions are generally better when speed is more important than avoiding mistakes.

What can managers do to establish a creative environment?

Which of the following is the last step in the optimizing approach to decision making?

_____ systems substitute computer processing for manual recordkeeping procedures.

A potential shortcoming of the _____ is that it represents the average outcome if the event is repeated many times.

Which of the following statements about the intelligence stage in the decision process is true?

Management in a Diverse Workplace

The Management Movement

Developing Communication Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Operations Control

Filters