Question 1

Management recognizes informal groups that revolve around friendships,interests,or shared working space.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is true of groups and leaders?

Accepted Answer

A)  An informal group can take away the authority given to a leader at any time. 
B)  Managers assigned to formal work groups are automatically accepted as leaders. 
C)  Managers assigned to formal work groups have the same authority as leaders of informal groups. 
D)  The formal authority granted by top management is a guarantee that a manager will effectively guide a group. 
E)  Managers of formal groups cannot modify group goals under any circumstances. 
A)  An informal group can take away the authority given to a leader at any time. 
B)  Managers assigned to formal work groups are automatically accepted as leaders. 
C)  Managers assigned to formal work groups have the same authority as leaders of informal groups. 
D)  The formal authority granted by top management is a guarantee that a manager will effectively guide a group. 
E)  Managers of formal groups cannot modify group goals under any circumstances.

Question 3

A shared sense of purpose sets a group apart from just a gathering of people.

Accepted Answer

A) True 
 B)False

Question 4

Group norms are the formal rules a group adopts to regulate the behavior of its members.

Accepted Answer

A) True 
 B)False

Question 5

_____ reduces group cohesiveness.

Accepted Answer

A)  Outside pressure 
B)  A smaller group 
C)  Physical isolation from other employees 
D)  A group's low success rate 
E)  A group's high status 
A)  Outside pressure 
B)  A smaller group 
C)  Physical isolation from other employees 
D)  A group's low success rate 
E)  A group's high status

Question 6

The formal authority granted by top management is no guarantee that a manager will effectively guide a group.

Accepted Answer

A) True 
 B)False

Question 7

Group _____ is the degree of attraction among group members.

Accepted Answer

A)  think 
B)  conformity 
C)  consistency 
D)  velocity 
E)  cohesiveness 
A)  think 
B)  conformity 
C)  consistency 
D)  velocity 
E)  cohesiveness

Question 8

What are the benefits of being a group's member?

Accepted Answer

Members of a group derive strength and a

Question 9

Which of the following countries has used quality circles since early 1960s?

Accepted Answer

A)  United States 
B)  China 
C)  Japan 
D)  Germany 
E)  Canada 
A)  United States 
B)  China 
C)  Japan 
D)  Germany 
E)  Canada

Question 10

What is the effect of outside pressures,such as demand or threat from management,on group cohesiveness?

Accepted Answer

A)  It reduces cohesiveness. 
B)  It eliminates cohesiveness. 
C)  It increases cohesiveness. 
D)  It has no effect on cohesiveness. 
E)  It causes greater internal conflict. 
A)  It reduces cohesiveness. 
B)  It eliminates cohesiveness. 
C)  It increases cohesiveness. 
D)  It has no effect on cohesiveness. 
E)  It causes greater internal conflict.

Question 11

The success of a group or team can be measured in the same way as the success of organizations.

Accepted Answer

A) True 
 B)False

Question 12

In the development of work teams,the storming phase is followed by norming phase.

Accepted Answer

A) True 
 B)False

Question 13

Social loafing refers to isolating groups from each other.

Accepted Answer

A) True 
 B)False

Question 14

A(n)_____ uses technology-supported communication,with the team members working and living in different locations.

Accepted Answer

A)  quality circle 
B)  interest group 
C)  self-directed work team 
D)  virtual work team 
E)  command team 
A)  quality circle 
B)  interest group 
C)  self-directed work team 
D)  virtual work team 
E)  command team

Question 15

Managers of formal groups do not have the same authority as leaders of informal groups.

Accepted Answer

A) True 
 B)False

Question 16

Employees often gain great satisfaction from informal groups.

Accepted Answer

A) True 
 B)False

Question 17

A task group's work is ongoing and not confined to one issue or product.

Accepted Answer

A) True 
 B)False

Question 18

Group cohesiveness is the degree to which group members accept and follow group norms.

Accepted Answer

A) True 
 B)False

Question 19

What are the conditions under which individual members tend to conform to group norms?

Accepted Answer

Individual members tend to conform to gr

Question 20

Which of the following factors is detrimental to influencing group cohesiveness and conformity?

Accepted Answer

A)  Stimulating groupthink 
B)  Isolating groups from each other 
C)  Rewarding groups rather than individuals 
D)  Encouraging group competition 
E)  Keeping groups small 
A)  Stimulating groupthink 
B)  Isolating groups from each other 
C)  Rewarding groups rather than individuals 
D)  Encouraging group competition 
E)  Keeping groups small

Management recognizes informal groups that revolve around friendships,interests,or shared working space.

Which of the following is true of groups and leaders?

A shared sense of purpose sets a group apart from just a gathering of people.

Group norms are the formal rules a group adopts to regulate the behavior of its members.

_____ reduces group cohesiveness.

The formal authority granted by top management is no guarantee that a manager will effectively guide a group.

Group _____ is the degree of attraction among group members.

What are the benefits of being a group's member?

Which of the following countries has used quality circles since early 1960s?

What is the effect of outside pressures,such as demand or threat from management,on group cohesiveness?

The success of a group or team can be measured in the same way as the success of organizations.

In the development of work teams,the storming phase is followed by norming phase.

Social loafing refers to isolating groups from each other.

A(n)_____ uses technology-supported communication,with the team members working and living in different locations.

Managers of formal groups do not have the same authority as leaders of informal groups.

Employees often gain great satisfaction from informal groups.

A task group's work is ongoing and not confined to one issue or product.

Group cohesiveness is the degree to which group members accept and follow group norms.

What are the conditions under which individual members tend to conform to group norms?

Which of the following factors is detrimental to influencing group cohesiveness and conformity?

Management in a Diverse Workplace

The Management Movement

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Operations Control

Filters

Exam 10: Understanding Work Groups and Teams

Management recognizes informal groups that revolve around friendships,interests,or shared working space.

Which of the following is true of groups and leaders?

A shared sense of purpose sets a group apart from just a gathering of people.

Group norms are the formal rules a group adopts to regulate the behavior of its members.

_____ reduces group cohesiveness.

The formal authority granted by top management is no guarantee that a manager will effectively guide a group.

Group _____ is the degree of attraction among group members.

What are the benefits of being a group's member?

Which of the following countries has used quality circles since early 1960s?

What is the effect of outside pressures,such as demand or threat from management,on group cohesiveness?

The success of a group or team can be measured in the same way as the success of organizations.

In the development of work teams,the storming phase is followed by norming phase.

Social loafing refers to isolating groups from each other.

A(n)_____ uses technology-supported communication,with the team members working and living in different locations.

Managers of formal groups do not have the same authority as leaders of informal groups.

Employees often gain great satisfaction from informal groups.

A task group's work is ongoing and not confined to one issue or product.

Group cohesiveness is the degree to which group members accept and follow group norms.

What are the conditions under which individual members tend to conform to group norms?

Which of the following factors is detrimental to influencing group cohesiveness and conformity?

Management in a Diverse Workplace

The Management Movement

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Operations Control

Filters